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“Excellent staff” 4 of 5 stars
Review of Residency Hotel

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Residency Hotel
2.5 of 5 Hotel   |   26 corner of DN Road & Rustom Sidhwa Marg | Fort Mumbai, Mumbai (Bombay) 400 001 , India   |  
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Hotel amenities
Ranked #16 of 396 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
Sukuta, Gambia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent staff”
4 of 5 stars Reviewed September 27, 2013

Stayed here for a long stay. Good compact rooms. Internet fast speed. Good firm beds, clean sheets, plenty pillows. Met the owner a few times and his friendly attitude and hospitality is reflected in the management and staff. Perfect central location for all sights in and around Mumbai. Good value for money. Stayed in the Club annex that has slightly larger rooms, but these do differ in size individually. Thank you for making us feel at home.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,118 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Kathmandu, Nepal
2 reviews
4 of 5 stars Reviewed September 24, 2013

I am going to stay in this hotel very soon. I have booked the room for 2 nights after seeing all the good compliments from the trip advisor. I hope, I have done the right decision choosing this hotel.

Stayed September 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2013

I booked this hotel as it was under my budget. I was happy when I checked in the hotel as it was very well maintained and clean. The manager at the front desk and the whole staff was extremely friendly and helpful. The room was not too spacious but certainly not cramped, the room was very functional and very clean. The bed sheets were impeccable and the room smelled fresh. Overall I had a very comfortable stay at this hotel and would definitely recommend it to everyone.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2013

We were a group of three friends and we spent 5 nights, this is a very well placed hotel in Mumbai between many of the attractions in the south and the nightlife in the north. It is also very good value for a hotel in Mumbai. The hotel itself had a friendly atmosphere and I must give particular thanks to the guy on the front desk for handling our problems so well, with out him this would have been a 2* review!
The problems started on arrival, we were promised an extra bed in our club room however,this did not materialise for some time and when it did it was cut from the same cloth as a roll mat! The hotel then explained it is not their policy to offer an extra bed, so I must apportion blame to the booking agent too (booking.com). Following this there were issues with the bedding. Now if you like yellow stains on your sheets this is the place for you, there were plenty abound!
Despite our initial problems we did have an enjoyable stay and the food from the hotel was extremely good value!

Room Tip: If there are three of you go for the Suite, as there is a sofa bed!
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We spent a few days at the Residency Hotel and were very impressed by the staff. Everybody was welcoming, polite, friendly and helpful. A special thanks to Rajesh who works as a valet in the lobby. The breakfast was very good.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Top Contributor
90 reviews 90 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 12, 2013

The people in the Residency are friendly and helpful, and the beds are very comfortable; the club rooms are a good size (although in a separate building next to the hotel). The front desk arranged a car a driver for us for a few days sightseeing, the driver spoke very good english and took us to good places in a decent a/c car at a reasonable rate. There is good wifi in the rooms.

We stayed in a club room for most of our stay. The a/c there was pretty inefficient. There was quite a bit of noise from the street outside. I had under-booked by 1 night, but we were able to stay on, in a standard room (in the main hotel building). This had a very effective a/c unit, but the street noise was even worse as it faced two roads. The sheet on the bed was clean, but has small stains on it.

There are plenty of good restaurants nearby (a short, cheap taxi ride away), and its a short walk to Marine Drive. I have not stayed in other Mumbai hotels, so cannot make a direct comparison, but compared to other hotels I have stayed in around the world this did not rank highly. Although there is plenty of marble in the club rooms and its annex, and the interior of the main hotel building is smart, the poor air conditioning in the club room (in the monsoon season), and the lack of isolation from the street noise means that I can only give 3 points.

Room Tip: If its hot or humid, you need good a/c. I found this only in the standard room.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 11, 2013

We spend 2 nights in this hotel and we were very please by the kindness of everybody working in this hotel. They want to make your journey unforgettable!! Room was nice and restaurant very good and cheap! Thanks!

Room Tip: the room on top is very nice but no view.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residency Hotel

Address: 26 corner of DN Road & Rustom Sidhwa Marg | Fort Mumbai, Mumbai (Bombay) 400 001 , India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #16 of 396 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Residency Hotel 2.5*
Number of rooms: 38
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