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Taj Mahal Palace & Tower: Traveler Reviews


Apollo Bunder | Colaba, Mumbai (Bombay) 400 001, India
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Reviews you can trust

82% Recommend
4.5 of 5 stars 235 reviews
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By trip type
All (235)
[ Date ] [ Rating ]
Nice Hotel

Taj Mahal Palace & Tower

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4 of 5 stars
Ghanabound   18 contributions
Accra, Ghana
Jan 24, 2009 | Trip type: Business
1/1 found this review helpful

Great hotel, very helpful staff and high standards. Expensive when compared to similar accommodation worldwide but fairly typical for this area of Mumbai. I arrived at 4 AM and was met by a full reception committee and escorted to my room; this was appreciated after a long flight in. room a bit small but very comfortable and with a great view of the gateway to india..

  • Liked — the view
  • Disliked — small ish room
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since December 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Chinky Daryanani, Sales Manager
(Management representative)
Oct 27, 2009
Dear Guest,

Thank you so much for submitting your feedback pertaining to The Taj Mahal Palace & Tower, Mumbai, on Trip Advisor.

We appreciate your feedback and continued patronage.

We look forward to welcoming you back as a special guest at our flagship hotel.

Warm Regards,

Team at The Taj Mahal Palace & Tower, Mumbai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good to see the Taj rising up again

Taj Mahal Palace & Tower

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5 of 5 stars
screw-wallah   3 contributions
chatham
Jan 12, 2009 | Trip type: Family
1/1 found this review helpful

Stayed there with family from 27-31 December 2008. Nice to be back again and good to see things starting to buzz again albeit a bit quietly.

Received a warm welcome from reception staff at early hour of arrival. As usual a splendid 5-star hotel. The class shows everywhere. We were in the 15th floor sea-facing deluxe rooms. However, the following could be improved:

a) Room walls painted unsympathetically in dull grey colour (navy ship grey) including all wooden cabinet work / wall cornice mouldings which were once nicely polished natural wood finishes. Somebody's gone paint-brush crazy and ruined a once very fine decor into a bland looking finish. There is also a problem with colour coordination in the room: grey wall, beige floor carpet, light green curtains and odd coloured chairs.
b) The bathroom wall tiles look dated 1960's style (Pound Shop job) and require upgrading.
c) General room cleaning requires good supervision. Greasy marks seen on marble-top table at arrival were still there when we left.

Apart from this, good courteous and polite staff everywhere and it was a treat to be back at the glorious Taj Mahal Hotel in Mumbai.

  • Liked — top of the range
  • Disliked — pricey
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since January 07, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Chinky Daryanani, Sales Manager
(Management representative)
Oct 27, 2009
Dear Guest,

Thank you so much for submitting your feedback pertaining to The Taj Mahal Palace & Tower, Mumbai, on Trip Advisor.

We appreciate your feedback and continued patronage. We have noted your comments on the quality of the room and will certainly address this.

We look forward to welcoming you back as a special guest at our flagship hotel and restoring your faith in the overall product.

Warm Regards,

Team at The Taj Mahal Palace & Tower, Mumbai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the Experiance

Taj Mahal Palace & Tower

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5 of 5 stars
tamimal   1 contribution
chennai
Dec 16, 2008 | Trip type: Family
0/1 found this review helpful

It is wonderful Stay..Taj stands as leader in the hospitality sector with mix of Indian Culture & modern trend...The food is worldclass...

  • Liked — Food
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 18-24
  • Member since December 16, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Chinky Daryanani, Sales Manager
(Management representative)
Oct 27, 2009
Dear Guest,

Thank you so much for submitting your feedback pertaining to The Taj Mahal Palace & Tower, Mumbai, on Trip Advisor.

We appreciate your feedback and continued patronage.

We look forward to welcoming you back as a special guest at our flagship hotel.

Warm Regards,

Team at The Taj Mahal Palace & Tower, Mumbai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d302179?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
truly like the taj mahal!!

Taj Mahal Palace & Tower

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5 of 5 stars
sweetreshu1   1 contribution
bhubaneswar
Dec 3, 2008 | Trip type: Family
1/2 found this review helpful

I absolutely loved the Taj Mahal Palace, except for one thing that might be more of an issue with the city of Mumbai rather than the hotel itself: the street noise. My room had a fantastic view of the Arabian Sea and the Gateway of India, as well as the very noisy street below. We could hear cars honking below us way into the night, which did not help us battle jet lag. Other than that, the hotel was magnificent and the concierge service was impeccable. Complimentary breakfast at the Sea Lounge was also great. I wasn't blown away by their spa services, but having tea by the pool was just as relaxing. Had we not been so tired from our travels, we(I & family) may have been awake long enough to enjoy the restaurants in the hotel.

  • Liked — The best thing was the hospitality which i recieved.
  • Disliked — The thing i liked least was a bit of noise of traffic.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 18-24
  • Member since December 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Older travelers, Pet owners
  • I selected this hotel as a top choice for Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Chinky Daryanani, Sales Manager
(Management representative)
Oct 27, 2009
Dear Guest,

Thank you so much for submitting your feedback pertaining to The Taj Mahal Palace & Tower, Mumbai, on Trip Advisor.

We appreciate your feedback and continued patronage.

We look forward to welcoming you back as a special guest at our flagship hotel.

Warm Regards,

Team at The Taj Mahal Palace & Tower, Mumbai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d302179?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Taj forever

Taj Mahal Palace & Tower

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5 of 5 stars
IndranilM   1 contribution
Nerul
Dec 3, 2008 | Trip type: Business
2/2 found this review helpful

The stay was arranged by my company, then Wipro Technologies. There was a seminar for which a one day stay had been arranged.
The experience of room, food, hospitality was so exotic that one would never forget it in his/her life.
That was the day, I realized, that why TAJ is preferred location for most high profile and business magnets of today.
Not much to detail about since our entire day was spent in the seminar and then, we had to had over our rooms.
It is very bad that a bunch of young boys terrorised a country of a 1 billion population. I wish all the staff of Taj, my best wishes for the times to come.

  • Liked — The hospitality
  • Disliked — N.A
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2006
  • Visit was for Quality time with friends
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since December 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
  • View profile
  • Compliment reviewer
Management response from Chinky Daryanani, Saes Manager
(Management representative)
Oct 27, 2009
Dear Guest,

Thank you so much for submitting your feedback pertaining to The Taj Mahal Palace & Tower, Mumbai, on Trip Advisor.

We appreciate your feedback and continued patronage.

We look forward to welcoming you back as a special guest at our flagship hotel.

Warm Regards,

Team at The Taj Mahal Palace & Tower, Mumbai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d302179?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €246 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Taj Mahal Palace & Tower Also Known As

  • Taj Mahal Palace Hotel
  • Hotel Taj Mahal Palace
  • Taj Palace Hotel
  • The Taj Hotel
  • Taj Palace
  • The Taj Mahal Hotel
  • Taj Hotels
  • Hotel Taj Mahal
  • The Taj Mahal Palace Hotel
Address: Apollo Bunder | Colaba, Mumbai (Bombay) 400 001, India