Stayed at the Maratha during m recent visit to Mumbai. It is at a very convenient location to the airports. The rooms very well appointed and the restaurants were excellent!
However, there were a kinks that if addressed would make the Maratha the ideal place to stay in Mumbai. First and foremost, it took the front desk staff almost 25 minutes to check me in, that really needs to be reduced. Second, the bags reached my room after almost 1.5 hours and after repetitive calls and I eventually had to come downstairs to look for them. I did not quite expect to do this at a place like the Maratha. Finally, the staff need to be taught a lesson or two on being courteous (especially the ones waiting during breakfast). They were borderline cold and indifferent. Also, I did notice that the treatment of foreign guests was way better. This is unacceptable by any means!
- Official Description (provided by the hotel):
- ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more less
- Reservation Options:
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- Also Known As:
- Itc Maratha, Mumbai Hotel Mumbai (Bombay)
- Itc Grand Maratha
- Grand Maratha
- Itc Hotel Grand Maratha Sheraton & Towers