We booked this hotel for a break journey. We landed in Mumbai from Toronto, and were going to Delhi next morning. We decided to book BW Emerald. It was a MISTAKE!!
First of all, their affiliation with Best Western doesn't exist anymore but they send emails as BW Emerald. That's total misrepresentation. The hotel is located good 25 minutes drive away from the airport in a shady area. The driver who came to pick us up, started telling us that he has been waiting for us for past 3 hours. That made no sense as our flight was 30 minutes early and they had the correct time of the flight.
As soon as you step into a hotel you feel you are in a dangerous place. Hotel staff is creepy as if they have never seen human beings before. They checked us into a room where bedsheets have not been changed, towels had weird spots. We didn't even stay for the breakfast as we were so fed up with the place.
Try to avoid this property!!
- Official Description (provided by the hotel):
- The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more less
- Reservation Options:
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- Also Known As:
- The Emerald - Hotel And Executive Apartments
- Best Western Emerald Mumbai
- Mumbai Best Western
- Best Western Hotel Mumbai
- Hotel Best Western Mumbai