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“Excellent hospitality” 5 of 5 stars
Review of Courtyard by Marriott Mumbai International Airport

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Courtyard by Marriott Mumbai International Airport
4.0 of 5 Hotel   |   Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India   |  
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Ranked #13 of 389 Hotels in Mumbai (Bombay)
Mumbai
1 review
1 helpful vote 1 helpful vote
“Excellent hospitality”
5 of 5 stars Reviewed May 1, 2014

The staff at the hotel dished out the finest example of service excellence that I have experienced in recent times. The peopel were not only courteous but took the extra effort to understand our dining needs and were able to propvide what we were looking for.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 12, 2014
Dear Guest,

Greetings from Courtyard by Marriott, Mumbai International Airport!

Thank you for taking time out to write an excellent review about our hotel on TripAdvisor. It brings us immense pleasure to learn that you liked our services and amenities.

Your appreciation has truly encouraged the team to scale greater heights of excellence. Thank you once again for staying with us.

We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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813 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Moscow, Russia
1 review
5 of 5 stars Reviewed May 1, 2014

Awesome visit to courtyard marriott, i checked in the hotel as it was near to the airport, my experiance from chechingin in to the hotel till i left was excellent. I was single lady travelling alone, the entire front desk acknowledged the same and accordingly handled my checkin and stay. A very courteous and amazing staff. Awesome stay. Thanks courtyard mumbai.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 12, 2014
Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. I am glad to know that you had a wonderful experience at our hotel.

The team is thrilled to read your review. Your comments have strongly motivated us.
Thank you once again for taking time out to write an amazing feedback on TripAdvisor.

We value your patronage and look forward to see you again and again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 1, 2014

A very warm
experience amidst the prim and proper corporate setup. The staff was welcoming and extremely helpful in assisting me to browse through the menu and find the perfect match for my taste buds.

Thank you very much for making this experience special

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 12, 2014
Dear Guest,

Greetings from Courtyard by Marriott, Mumbai International Airport!

Thank you for choosing to stay with us. It brings us immense pleasure to know that you had a wonderful experience at our hotel.

In our constant strive for excellence; reviews like these keep us motivated.

Thank you once again for sharing a pleasant feedback on TripAdvisor.

We look forward to serve you again and again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2014

The property and the interiors are very well done. The rooms were clean. Service top notch. Courteous staff. Food was good too.

Its close to the airport. It took us a while to figure out the location, it is further ahead as compared to the other high end hotels. Nevertheless a good experience.

Room Tip: We had a room overlooking the slums and a couple of high rises. Certainly shows the traveler what a...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 15, 2014
Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. I am pleased to know that you enjoyed your stay at Courtyard by Marriott, Mumbai International Airport.

The team is thrilled to read your appreciation for our services and amenities. Our hotel is indeed located close to both the airport terminals and is thus preferred by many travelers.

Thank you once again for taking time out to write a pleasant feedback about our hotel on TripAdvisor. We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 30, 2014

Stayed two nights at the Marriott, in a queen sized room on the 7th floor! The open bathroom was amazing - could have sat in the bathroom the whole duration of the trip. Excellent poolside view.

Unlimited access to the executive lounge where we were able to eat and drink as we please. A really nice buffet - best fish parkoras i have had in my life.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 15, 2014
Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. We are delighted to know that you enjoyed your stay at Courtyard by Marriott, Mumbai International Airport.

The team is thrilled to read your appreciation for our rooms, bathrooms and food.

Our executive lounge is indeed preferred by many of our guests. I am happy to read your recommendation for our hotel on TripAdvisor.

Thank you once again for taking time out to write a pleasant feedback about our hotel on TripAdvisor. We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludhiana, India
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed April 28, 2014

We booked this hotel from online as we found it convenient as its very near from airport and hotel seems very good though pics but i was the most horrible mistake i ever did in my life . I am a travel freak and i love staying in good hotels thts why i booked this hotel. cortyard Staff is so confused they even dont knw regrading our online booking. they did not provide us the same room which we booked online. we were two families and at booking time we informed them we need same floor but they give us 3rd and 8th floor(sucks)pathetic food .. mutton was smelling like anything and the most terrible thing was there was no lock in washroom..when u are in washroom you need to sing all the time so that no1 will drag the door. Hotel was very neat and clear but staff are not nice ..they will fool you for sure.
and the best thing when i complained regarding the same they didnt replied.. Well their reply wont help anyways.

Room Tip: All rooms are good ..but make sure that they are giving you right rooms or not ...and check the wash...
See more room tips
  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, April 29, 2014
Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. At Courtyard by Marriott, Mumbai International Airport, it is our goal to provide consistent and top-notch services to all our guests.

I am sorry to learn of your experience. Your valuable feedback regarding your reservation and the quality of food has been discussed with the team. I would like to assure a better experience next time.

I would also like to inform you that we are in the process of changing all the locks in the restrooms as a safety precaution. Any inconvenience that was caused on account of this is sincerely regretted.

We do hope that you treat this incident as an aberration from us usual standards. Please feel at ease to contact me on your next visit. I will personally look after all the aspects of your stay.

The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed April 26, 2014

A very convenient place to stay for business travelers. Service quality is excellent. Close to the airport and shuttle available on request. Rooms are decent size and clean. Staff are courteous and always there to help with a smile. Overall good experience

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 15, 2014
Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. I am pleased to know that you enjoyed your stay at Courtyard by Marriott, Mumbai International Airport.

The team is thrilled to read your appreciation for our services and amenities. Our hotel is indeed located close to both the airport terminal and is thus preferred by many travelers

We look forward to having you stay with us again in the future!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Mumbai International Airport

Address: Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#15 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Mumbai International Airport 4*
Number of rooms: 331
Official Description (provided by the hotel):
Courtyard by Marriott® Mumbai International Airport hotel is strategically located in the heart of the central business hub of North Mumbai, easily accessible by both of the Mumbai airports. Offering the perfect combination of amenities for business travelers, enjoy well appointed rooms, refreshing suites, contemporary & vibrant dining options, comfortable Marriott bedding and functional work spaces. Stay connected anywhere in our airport hotel in Mumbai by using the hotel's high speed internet services, or relax and rejuvenate from the comfort of our swimming pool! As one of the newest Mumbai hotels near the Airport, you can expect attentive Marriott service along with modern conveniences. Known for our event facilities and catering services, we offer unique function space for meetings, conferences or events and on-site event planners to coordinate every detail. Our Courtyard by Marriott hotel near the International Airport in Mumbai promises you a refreshing business experience! ... more   less 
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Also Known As:
Courtyard Mumbai International Airport Hotel Mumbai (Bombay)

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