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“Excellent service coupled with memorable experience” 5 of 5 stars
Review of Courtyard by Marriott Mumbai International Airport

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Courtyard by Marriott Mumbai International Airport
4.0 of 5 Hotel   |   Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India   |  
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Ranked #15 of 396 Hotels in Mumbai (Bombay)
Certificate of Excellence 2014
New York, New York, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Excellent service coupled with memorable experience”
5 of 5 stars Reviewed May 7, 2012

I planned by Wedding reception at the Hotel for 400 pax with a pre-set expectation list . With everything at stake , wanted to ensure that the guests got a memorable experience when it comes to the ambience , decor and also the food . I was overwhelmed with the service provided and catering to the minutest details outlined by me . The staff was very courteous and they made a dream come true .
I stayed at the Junior Suite and it is quite spacious with a pool side view and "At my Service" which ensures your every need is taken care at ease .

Room Tip: Pool side rooms gets you a view straight from your bed ....quite soothing when you start your day
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 11, 2012
Dear Vishal P,

Namaste and thank you for the excellent feedback! It’s great of you to take the time out to appreciate us. We hope to provide you with an even better experience on your next visit!

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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delhi
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 5, 2012

Located near the airport, you dont fret being stcuk in traffic after a long day...The staff is very professional and are polite and responsive..The Oriental restaurant on first floor serves delicious food..The breakfast has lot of options and service is quick..The rooms are neat and have all amenties...Overall a highly recommended hotel for biz travellers...

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 11, 2012
Dear sam s,

Thank you for acknowledging us, we appreciate your inputs. Hope your stay with us was refreshing and a very productive one. We look forward to see you again for an even better experience!

Best regards,
Gautam Bhandari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2012

great hotel, especially helpful staff, great breakfast and dining options. would definitely recommend/come back

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 11, 2012
Dear bigfeezy,

Namaste and thank you for the excellent feedback! It’s great of you to take the time out to appreciate us. We hope to provide you with an even better experience on your next visit!

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
70 reviews 70 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 4, 2012

This is a new style Courtyard in India and looks more like Regular Marriott hotel - nothing like a Courtyard in the USA. It's full service. two restaurants for example and club lounge Not recommended for vacation travelers but for a weeks business you can't go wrong here. Very well appointed rooms and excellent beds

Room Tip: Pool facing fourth to sixth floor
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, May 11, 2012
Dear Michael F,

Thank you for acknowledging us, We appreciate your inputs. Hope your stay with us was refreshing and a very productive one. We look forward to see you again for an even better experience!

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, UAE
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 28, 2012

I stayed here for two nights in April 2012 , whilst in Mumbai and had a throughly enjoyable experience. On arrival I was upgraded to an executive lounge with a pool view. The room was excellent befitting everything a busy business traveller requires, as for the pool view, this was nothing great, as well as the pool you get a view of the less glamourous side of Mumbai.

The hotel is conveniently located ten minutes away from the international airport, which is great, given the amount of traffic in Mumbai. I found all the staff within the property to be well trained with a great service ethic, this was in line with other elements within the hotel, truly living up to it's brand. I must really commend the management for the service standards, this was evident from the security guards at the front to all the staff I had met within the property, not an easy task to accomplish within the service industry.

The breakfast lounge was large, open plan and had lots of natural lights streaming in from all four sides, this was refreshing and set the tone for a busy day ahead in the hustle and bustle that is Mumbai. The selection of breakfast was fair, and the service levels were once again excellent. For those checked into the executive suites the Wifi service as free, otherwise you had to pay per usage.

Overall a great experience and would throughly recommend the hotel to others traveling to Mumbai on business, and would definitely stay here again in the future. 

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, April 30, 2012
Dear Rubes007,

Namaste and thank you for the excellent feedback! It’s great of you to take the time out to appreciate us. We hope to provide you with an even better experience on your next visit!

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
142 reviews 142 reviews
97 hotel reviews
Reviews in 72 cities Reviews in 72 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed April 25, 2012

As flights out of Mumbai airport leave most of the times in the middle of the night, we decided to stay at this property and as other people mention it looks like more a JW Marriot than a Courtyard.

However due to some miscommunication, there was no car waiting for us at the airport, so we had to wait there for almost 25 minutes, then upon check in one of the staff couldn’t retrieve our two room bookings and even though I booked a King size bed room (and this was guarantee in my booking), we ended in a Twin room, although at least the room was spacious enough for one person and the queen size bed provided on that room, quite comfortable.

Wifi signal was just fine and breakfast at the Hotel have many food options.

This is a very good hotel option if you want to stay near Mumbai airport.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, April 26, 2012
Dear NickBkk,

Thank you for acknowleding us, We appreciate your inputs. Hope your stay with us was refreshing and a very productive one. We look forward to see you again for an even better experience!

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 24, 2012

Stayed one night on our flight to Goa, just an average hotel. Unfortunately we struck the night that they had fires on the train tracks and their night workers could not turn up for work so had to wait for a room, they did apologise in the morning though, but would have liked an explanation that night. Thought that it was quite expensive for what it was.

Room was not too bad, stayed on the 3rd floor. Nice shower in the room but be careful of the water as it will leak out under the door and go all over the bathroom floor.

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, April 28, 2012
Dear happymum73,

Thank you for sharing your experience whilst at our hotel. We sincerely regret your wait for the rooms and inconvenience encountered.
We have shared your relevant feedback with all concerned teams and assure you of a better experience next time.

Best regards,
Gautam Bhandari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Mumbai International Airport

Address: Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#15 Luxury Hotel in Mumbai (Bombay)
#17 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Mumbai International Airport 4*
Number of rooms: 331
Official Description (provided by the hotel):
Courtyard by Marriott® Mumbai International Airport hotel is strategically located in the heart of the central business hub of North Mumbai, easily accessible by both of the Mumbai airports. Offering the perfect combination of amenities for business travelers, enjoy well appointed rooms, refreshing suites, contemporary & vibrant dining options, comfortable Marriott bedding and functional work spaces. Stay connected anywhere in our airport hotel in Mumbai by using the hotel's high speed internet services, or relax and rejuvenate from the comfort of our swimming pool! As one of the newest Mumbai hotels near the Airport, you can expect attentive Marriott service along with modern conveniences. Known for our event facilities and catering services, we offer unique function space for meetings, conferences or events and on-site event planners to coordinate every detail. Our Courtyard by Marriott hotel near the International Airport in Mumbai promises you a refreshing business experience! ... more   less 
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Also Known As:
Courtyard Mumbai International Airport Hotel Mumbai (Bombay)

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