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“Executive rooms are better” 4 of 5 stars
Review of Courtyard by Marriott Mumbai International Airport

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Courtyard by Marriott Mumbai International Airport
4.0 of 5 Hotel   |   Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India   |  
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Ranked #13 of 364 hotels in Mumbai (Bombay)
London, United Kingdom
Top Contributor
131 reviews 131 reviews
119 hotel reviews
Reviews in 45 cities Reviews in 45 cities
90 helpful votes 90 helpful votes
“Executive rooms are better”
4 of 5 stars Reviewed November 19, 2011

I reviewed this hotel last year and found it poor value for money.

This time I stayed in an executive room, and it makes a big difference.
Free airport transfer is included. This is important in Mumbai!

Included in the price is breakfast, internet and snacks / drinks in the executive lounge.

The executive lounge food and drink is available from around 5.30 right through to at least 8.30, so very useful if you get back from a meeting and have no time for dinner. The food and drink is perfectly reasonable with a good selection of Indian and western hot and cold food.

The rooms are good, but even on the executive floor, there are no baths.They provide a same day washing service, and there is an iron and board in the rooom. Its almost new, so very clean and I had good rest in a fairly quiet room. The AirCon is good, it woks well and it is very quiet!

Staff will sort out taxis and a fixed price cost. These are higher than auto rickshaws, but in Mumbai they are worth it, as being in an A/C taxi there is much less pollution.
So although I this time I was paying £140 a day, I have to say that it was worth it as everything was included. In fact it was cheaper then if I was staying in a normal room but paying for dinner, breakfast and internet!

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 23, 2011
Dear Nemo 149,

We are extremely happy that you enjoyed experience this time in the Executive room with the lounge access.
We are looking forward to welcome you back in the near future with us.

Kind regards

Sanne Emborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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685 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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Chennai (Madras), India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2011

I stayed in this hotel just for a day. The very first thing that impressed me was the Dog that sniffed the car with the car door open ( albeit scary a bit). Every one in the Hotel wishes you with the tradional Indian "Namasthe" and it was nice to see the security guard frisking you after offering a warm Namasthe. Room was spacious, neat and had agood view of the Pool.
Breakfast was lavish and in some way there was over indulgence with almost every 5 minutes someone checking as to whether breakfast is Ok / any thing needed etc etc. Overall a very hospitable place

Room Tip: Higher rooms to minimise noise from Road
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 23, 2011
Dear Krishnan R.,

Thank you very much for your positive feedback - we are delighted that we have lived up to you expectations and your recognized the high level of personal service we strive to give to our guests.

Kind regards,

Sanne Emborg
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Bangalore
Top Contributor
50 reviews 50 reviews
38 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 12, 2011

New, great, big hotel. Must love hotel with no complaints. The rooms are big with modern decor. Bathroom is great. Nice and comfortable bed. Lobby is really big and spacious. Major attraction is the restaurant. Real nice food thought expensive. Well located, very close to International airport and not very far from domestic airport.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 13, 2011
Dear Joymumu,

Thank you very much for your positive review - we truly hope to welcome you back next time you are in Mumbai.
Kind regards,
Sanne Emborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 12, 2011

This hotel is close to the international airport and has great rooms and facilities, including fitness room. But what stands it aprt from the others is its superior level of service. Its staff is well-trained and go the extra mile to ensure the guests requests and compliants are looked into quickly. The Club level rooms are good value for money as access to the Club Lounge is 24-hours and the snacks are superb. Best of all there is free Wi Fi for Marriott Rewards members. Perhaps the only downside is the relatively high rates but I guess it is worth paying for peace of mind.

Room Tip: Upper Floor rooms on non-smoking floors
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 13, 2011
Dear CM-AH,

We thank you for your great review of our service standards. We strive to make sure that each guest will feel the true Marriott Service here at our Courtyard hotel in Mumbai.

We are looking forward to make you feel relaxed and re freshed on your next stay with us.
Kind regards,

Sanne Emborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vijayawada, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 12, 2011

I stayed at the Courtyard for 20 days while relocating to mumbai. It was a sheer joy staying here. My stay was made very comfortable and I was sad while leaving the hotel. Thats what this place does to you. The service is excellent, and the people very warm and willing to go out of their way to help out. Whats not so good is all the construction right outside the hotel. The food is very good, most nights i had the buffet which gave me enough choices without getting bored.

Room Tip: Choose a room on the pool side, the other side rooms have a view of the constructions and its not so...
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  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 13, 2011
Dear Anubhav2,

Thank you for you nice comments - we are extremely happy that we made you fell at home and part of the family - and that our buffet spread served you with plenty of choices for a long stay.
Hope you have settled nicely into your new place - and that we will have the pleasure of welcoming you back to your Courtyard home in the near future.

Kind regards,

Sanne Emborg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 9, 2011 via mobile

This hotel is great. Rooms are clean and very luxurious. Very nice pool area and bar. Fantastic staff. I bought a bucket if beer took it over to the pool. They came buy every 10 minutes to pore my beer for me. Definitely the place to stay if you want to be close to airport but still experience Mumbai.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 13, 2011
Dear BLCLL-50,

Thank you for your positive review - we are happy that we made you feel at home and that the personal service exceeded your expectations.

Looking forward to welcome you back,

Kind regards,

Sanne Emborg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2011 via mobile

This Courtyard is well above average from otherCourtyard properties that I have stayed at. Rooms are excellent, and everything worked properly. Food in the restaurant was also good, although the service was a bit overbearing. This is however typical in India, where sometimes they choose quantity over quality

  • Stayed November 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmcy, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this review, November 13, 2011
Dar Rob Muller,

Thank you for your comments - we are glad that you enjoyed the stay with us and got the true Courtyard experience.

Hope to see you back with us soon,

Kind regards,

Sanne Emborg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Mumbai International Airport

Address: Opposite BIG Sangam Cinemas,Andheri Kurla Road,Andheri East | Andheri East, Mumbai (Bombay) 400059, India
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)
#12 Luxury Hotel in Mumbai (Bombay)
#12 Family Hotel in Mumbai (Bombay)
#13 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Mumbai International Airport 4*
Official Description (provided by the hotel):
Courtyard by Marriott® Mumbai International Airport hotel is strategically located in the heart of the central business hub of North Mumbai, easily accessible by both of the Mumbai airports. Offering the perfect combination of amenities for business travelers, enjoy well appointed rooms, refreshing suites, contemporary & vibrant dining options, comfortable Marriott bedding and functional work spaces. Stay connected anywhere in our airport hotel in Mumbai by using the hotel's high speed internet services, or relax and rejuvenate from the comfort of our swimming pool! As one of the newest Mumbai hotels near the Airport, you can expect attentive Marriott service along with modern conveniences. Known for our event facilities and catering services, we offer unique function space for meetings, conferences or events and on-site event planners to coordinate every detail. Our Courtyard by Marriott hotel near the International Airport in Mumbai promises you a refreshing business experience! ... more   less 
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Also Known As:
Courtyard Mumbai International Airport Hotel Mumbai (Bombay)

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