I have now stayed at the Westin in Mumbai on multiple occasions. Being a Platinum member, I always get upgraded to this amazing corner suite. It is an absolute pity that I stay alone in this massive hotel room.
Ambience: Being new, the hotel is usually quite, a very functional yet elegant lobby, with easy access to the elevators, tasteful decorations in the lobby and some very good signature Westin Restaurants
Rooms: Large spacious rooms with large baths. Very difficult to believe that the room sizes like these could be offered in the city of Mumbai. Soft Westin heavenly beds and large, easily accessible work areas.
Facilities: I have not used the pool but have used the gym. Very well quipped with multiple treadmills, ellipticals and weights.
Staff: Courteous competent staff, always smiling and importantly trying to make genuine conversation with the guests, unlike other hotels where a lot of these efforts lack sincerity
Location: Location can be a bit of a hit or a miss. The hotel is located on the Western Express highway (about 20-30 minutes) during peak traffic times by car. However if you are working in South Mumbai, Worli, Bandra areas of Mumbai, then the morning and evening traffic could be a killer. However, if you need to work on Andheri, Powai, Juhu areas, then the Westin is not a bad choice. There is a medium sized mall right next to the hotel, accessible by a quick walk.
Since I stayed here almost a year and a half ago, I have kept coming back. And will hopefully continue to do so in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. It was delightful to read that you enjoyed our in room amenities, especially our Heavenly Bath and Heavenly Bed. Our team is delighted to hear that you enjoyed our facility and services, especially Westin Workout. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquility and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Area General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.