We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay in mumbai” 5 of 5 stars
Review of Novotel Mumbai Juhu Beach

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Novotel Mumbai Juhu Beach to your Saves list
Novotel Mumbai Juhu Beach
5.0 of 5 Hotel   |   Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India   |  
Hotel amenities
Ranked #72 of 389 Hotels in Mumbai (Bombay)
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent stay in mumbai”
5 of 5 stars Reviewed November 6, 2013

Excellent room on the executive floor and high quality lounge. Would have been better if the lounge was open all day rather than just 2 hours in the evening. Staff very polite and breakfast selection was fantastic. Fantastic location; very central.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, November 13, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We thank you for taking out time to share your experience with us.

We are happy that you enjoyed the serene and spectacular atmosphere of our centrally located hotel that overlooks the mighty Arabian Sea, neighbors the Bollywood boulevard and is mere 8 km away from the domestic and international airport. We are also glad to know that you are satisfied with the service extended by our staff, facilities at the Premier Lounge and food served in our restaurants.
May I also take the opportunity to clarify that our Premier Lounge is open from 6am to 11pm and it is happy hours that is available for 2 hours at the Premier Lounge.

We certainly look forward to welcoming you at our hotel again.

Warm Regards,
Amrita Gujral Sachdev,
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,052 reviews from our community

Traveler rating
    352
    401
    179
    72
    48
See reviews for
222
243
95
340
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013 via mobile

I was very pleased right from the time I bookd the hotel online as I got very good rate. The location is very beautiful and rooms are very clean. Services are spectacular as the staff is very kind and helpful all over the hotel. One has to visit the gym as nothing is more relaxing than a good work out while watching over the arebian sea.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, October 31, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We thank you for recommending our hotel and for taking out time to share your experience with us.

It gives us immense pleasure to know that you liked the services extended by our staff and availed of the special room rates and exciting packages available on our website.

The gorgeous view of the Arabian Sea from our rooms, restaurants and gym is indeed spectacular and serene atmosphere is overwhelming.

We look forward to welcoming you again at Novotel Mumbai Juhu Beach.

Warm Regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 27, 2013

Although the name is ''Juhu beach'' , but the beach is public , and dirty .
The room is an average quality to stay but there was a smell in the bathroom.
The internet connection in the room is average , while in the lobby is good.
There is nothing around the hotel to do or near by a walking distance
The staff are friendly .
There are '' Rekshas'' 3 wheeler vehicle outside the hotel which is good to try and Taxis.

Room Tip: It doesn't make a different for me if it is an ocean view or not as the view is side view and no...
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, March 31, 2014
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

We value your opinion and thank you for sharing it with us. As you rightly mentioned the beach is not privately owned, hence the hotel has no control over the cleanliness of the water or beach in general. The name is based on the location/address of the property.
Your feedback regarding the bathroom has been taken into account and appropriate measures are being taken to prevent any guest being similarly inconvenienced in the future.

The Wi-fi is free for our resident guests, at a speed of 256 KBPS and 15 MBPS depending upon the room category.

We are pleased to know that you were satisfied with the service extended by our staff.

We look forward to welcoming you again.

Warm Regards,
Amrita Gujral Sachdev,
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2013

We stayed in the hotel for couple of days last week though it was short it was relax and great just 'coz of the rooms and staffs, excellent eye for details and great service by staffs. Rooms are very clean and stacked with amenities. Great food and mind blowing location...
We will come back soon to Novotel juhu.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, October 31, 2013
Dear Guest,

Warm greetings from Novotel Mumbai Juhu Beach!

Thank you for your kind feedback.

We are delighted to know that you had a comfortable stay. It gives us much joy in knowing that you liked the spectacular views from our room, the service extended by our staff and the food served at our restaurants.

We once again thank you for your feedback and are looking forward to welcoming you again.

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013 via mobile

I was taken aback by a pleasant surprise by the reception staff, as I was given a in room check in, also the room was breath taking. The services in the room we're prompt and the food was delicious. I will be coming back soon to mumbai and will be looking forward to stay at Novotel Mumbai. Cheers

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, October 31, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

We thank you for patronizing our hotel and for taking out time to share your experience with us.

Our team is delighted to know that you enjoyed our facilities & services and food.
The gorgeous view of the Arabian Sea from our rooms is indeed spectacular and serene atmosphere is overwhelming.

We look forward to welcoming you again at Novotel Mumbai Juhu Beach.

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

I visited the hotel in the month of October, my experience was quite pleasant , i was assisted by James who is a well trained staff and checked me in quickly n a beautiful room. The rest of the stay i just relaxed by the pool side and enjoyed the scrumptious meal at the coffee shop. The room boys from the House Keeping were very helpful and gave me a feeling of home. i will be coming back for sure

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, October 31, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for staying with us and recommending our Hotel.

It is really satisfying to know that you liked the food and services offered at our hotel. This will certainly motivate us to keep up the good work.

We look forward to welcoming you again at Novotel Mumbai Juhu Beach!

Warm Regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 26, 2013 via mobile

Despite of this being a 5 star property or I may say so called 5 star property I didn't even get a 3 star experience. I have been visiting this property since it was Holiday Inn. I may say being an accor group member I didn't benefit from any of the privileges the card states under their group. I do benefit it when I use it at the sofitel for sure. Wouldnt recommend this property to stay to anyone. The room was not clean when I checked in there was a dirty used towel of the previous guest under the bed. The staff was utterly arrogant, rude and obstinate. Here the policy of customer is right is not even mentioned on their list of priorities. Anyways this property is only chosen cause it's bang opposite to the beach. Seriously don't waste your not even hard earned money on this venue let alone your hard earned money. And I don't want to get started on decor and furniture or the hotel. Very inhospitable staff and even worse rooms.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel Mumbai J, Director of Sales at Novotel Mumbai Juhu Beach, responded to this review, October 31, 2013
Dear Guest,

Namaste from Novotel Mumbai Juhu Beach!

Thank you for your feedback.

We are concerned to hear that you were inconvenienced by the service delivered to you.

Your comment has been highlighted to the concerned department. We once again deeply regret the inconvenience caused and request you to treat this incident in isolation as this is not typical of the otherwise high standards we aim to achieve in serving our guests.

We sincerely hope consider revisiting our beautiful property and give us another chance to demonstrate you that we give high priority to guest satisfaction and cleanliness.

We look forward to welcoming you again!

Warm regards,
Amrita Gujral Sachdev
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Novotel Mumbai Juhu Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Mumbai (Bombay)
#35 Spa Hotel in Mumbai (Bombay)
#44 Luxury Hotel in Mumbai (Bombay)
#59 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Official Description (provided by the hotel):
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Cheap Tickets, Orbitz, Agoda, Despegar.com, EasyToBook, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Novotel Mumbai Juhu Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)

Owners: What's your side of the story?

If you own or manage Novotel Mumbai Juhu Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.