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“Great hotel.....” 4 of 5 stars
Review of The Waterstones Hotel

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The Waterstones Hotel
4.5 of 5 Hotel   |   Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)   |  
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Hotel amenities
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Romance at Waterstones
Ranked #25 of 389 Hotels in Mumbai (Bombay)
coimbatore
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
13 helpful votes 13 helpful votes
“Great hotel.....”
4 of 5 stars Reviewed December 9, 2010

A very nice boutique hotel. The rooms are excellent and the food is good. It has a neighbouring spa and club which can be used. The service and staff are very friendly and helpful. Rooms have different themes, which are unique.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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323 reviews from our community

Traveler rating
    167
    122
    24
    3
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vermont USA
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 4, 2010

Planned to stay for 2 nights and extended our stay to 6 nights! The service, the hotel, luxurious rooms and amenities (including adjacent and spectacular Waterstone Spa) provide ample reason to stay near the airport in Andheri East, Mumbai. As a business hotel, Gordon House Suites is superb~ all one's business needs are met. Gordon House Suites is one of the finest accomodations in all of India.
One completely forgets the intensity of Mumbai (the traffic in particular) when within the spaciousness of the hotel and it's grounds. Check out the Indonesian Restaurant in the Spa. (There is an additional fee for use of the Spa. Find time to use it. It's world-class)

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 21, 2010

I have never seen this kind of themes and décor of any hotel ,near to airport pick-up and drop facility each floor with different themes in had stayed on the floor which had forest theme. nice bar excellent staff but the restaurant is a bit small but its fine if you are a transit guest i would love to stay on all the floors each time i vist

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hope, Pennsylvania
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2010

This is a new hotel with one of the most beautiful rooms I have ever seen, especially considering it was only $150 per night. The entire place is very elegant and modern. Only two problems: the $20 gin and tonic (a months salary in Mumbai) and the cold water in the very elegant room.

I think they need to work out a few kinks before I would stay here again, but definitely worth checking out. Great beds and great room layout. Very comfortable and spacious.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pune
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2010

Gordon house gives a different experience on every floor of the hotel. They maintain arround 4/5 themes... Some floors give a feel as if you are in the mountains and some floors give an experience of iceland...

As per the theme, every room is maintained appropriately. So it a wonderful experience. I would recommend this property to people who travel a lot and want some variety... I bet, their spouses would surely love this property.

One of the disadvantage is... their Gym is paid for... so it is big disadvantage to people like me. They don't have much variety restaurants which can be a big turn off.. Other than these 2 factors, I would say...hotel is a good value for money in their category.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
1 review
4 of 5 stars Reviewed October 8, 2010

Gordon house is a splendidly maintained boutique hotel.The staff is very hospitable and made me feel welcomed after a long journey.
The decor and ambience is worth noticing and so are the amenities, I recommed checking out the club faciliities if you are into fitness. Food is good and chef's are flexible to accomadate personal demands.Complimenatry DVD collection is nice.
Overall a nice experience worth repeating again.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 4, 2010

Having booked into a different hotel for 7 nights and escaped after 1,[as previously review!] a contact suggested this hotel near the Mumbai Int Airport. It is modern, clean, bright, with excellent staff .... and is connected to a Country Club with amazing facilities - 2 mins walk away in the same compound. It is a 60 min drive out of the city busines centre, and the Mumbai traffic is horrendoes - but it is so lovely to return to the sanctuary, that is the Gordon House, at the end of a busy day in Mumbai.

I can not fault this hotel ... the rooms are all individually designed and decorated, of reasonable size and nicely furnished. There is a small garden and water feature on the 2nd floor ... [where my room was situated], with access from the Lounge. The bar is well stocked [!] and the small restaurant is adequate for this boutique hotel. Two more restaurant facilities are available in the Club House.

This is an ideal hotel for a business trip, a short stay on arrival and departure given the close proximity of the Int Airport ... but, probably not for a family holiday!

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Waterstones Hotel

Address: Off International Airport Approach Road | Andheri East, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Phone Number:
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#20 Spa Hotel in Mumbai (Bombay)
#22 Luxury Hotel in Mumbai (Bombay)
#23 Family Hotel in Mumbai (Bombay)
#23 Business Hotel in Mumbai (Bombay)
#30 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Waterstones Hotel 4.5*
Number of rooms: 94
Official Description (provided by the hotel):
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai

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