I stay at this hotel very often and the staff never fails to delight. From front desk staff, to the restaurant staff, to room service staff... everyone is very good at what they do.
The rooms are pretty good - containing all the modern amenities that one would want. Unlike few other Mumbai hotels, the rooms are well maintained and have a warm welcoming feel.
During all my stays here (10+), only once I have felt that staff was under pressure. Recently, I found most staff members in O22 were trainees and naturally it took them a while to provide requested service. To be fair, I was also a little early for lunch (around 11:30) and might have caught them at wrong time.
But all in all, I would whole heartedly recommend this hotel and would stay here next time I have to spend a night in BKC.
- Official Description (provided by the hotel):
- Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more less
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- Also Known As:
- Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)