The Trident BKC has once again excelled with service delivery and personalised service that out-shines many a 5* establishment in Mumbai. Mine was a repeat visit as my first experience was also excellent. Although positioned between the airport and South Mumbai it suited my business, social and retail therapy needs.
Despite being under the umbrella of the Oberoi Group and being positioned more as a business hotel it does not in any way compromise on delivery. The training of the Bellhops, Concierge, Front Desk, Club Floor Personnel and Managers cannot be faulted ; there is a consistency of welcome with a genuiness of smiles. However where there is delivery beyond expectations is at the restaurants, and in particular at breakfast at 022. Not only is the array of offerings tantalising and varied but when you are addressed by name after one visit the start of your morning is defined with pleasure. Individual staff members are too numerous to mention but you can be assured of a good start to your morning and extremely at tentative service.
The rooms [ Club Floor] are a generous size and kitted out with all possible 5* offerings with a well appointed desk and sufficient sockets. The bathrooms are ultra modern and this is reflected in the modern glass design with an automated discretionary/privacy blind. The most uplifting elements in the room, however, are the bold splashes of red in the décor and soft furnishings, modern on point and adding a unique sense of fun.
The Club Floor Lounge is sizeable but was sadly under-utilized at the time of our visit. It features various magazines and newspapers and a welcome addition of two internet connected computers for those not travelling with lap-tops or hand held devices.
I shall have no hesitation in returning to this Establishment when next in Mumbai and making this a recommendation high up on my list of preferred hotels.
- Official Description (provided by the hotel):
- Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more less
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- Also Known As:
- Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)