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“Good, but nothing great” 3 of 5 stars
Review of Trident, Bandra Kurla, Mumbai

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Trident, Bandra Kurla, Mumbai
5.0 of 5 Hotel   |   C-56, G Block | Bandra Kurla Complex, Mumbai (Bombay) 400051, India   |  
Hotel amenities
Ranked #44 of 396 Hotels in Mumbai (Bombay)
Gurgaon, India
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“Good, but nothing great”
3 of 5 stars Reviewed December 20, 2012

I am a frequent visitor to Trident and if nothing else, they should be proud of their consistency of average service. The rooms are reasonably large but the long narrow corridors put me off.
The food quality is average. Breakfast spread is good. There is a significant problem of cell phone signals in conference areas.

Room Tip: I prefer close to elevator unless I get an upgrade to corner rooms.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 22, 2012
Dear Trip Advisor Member,

Thank you for taking the time to give us your feedback of the hotel and its services.

Whilst I’m glad that you liked the breakfast spread, I regret to note the inconvenience caused to you on account of the signal reception.

With regard to your comment on the food quality, please feel free to share your preferences with our chefs and they will be happy to customize the dishes to suit your taste.

My team and I look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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925 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Turkish first
  • Any
English first
Hong Kong, China
1 review
5 of 5 stars Reviewed December 20, 2012

I very much enjoyed staying here in every respect. From the pickup at the airport, to the room, and then the restaurants on premise it was great. Service by the staff is perfect. They are very attentive and actually care about your stay. I only wish the management here could also operate that miserable airport in Mumbai!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 22, 2012
Dear Trip Advisor Member,

Thank you for posting your review regarding your stay at Trident, Bandra Kurla, Mumbai.

I am glad to note that we were able to make your stay comfortable.

We look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 20, 2012

This is one of the best hotel I have ever stayed at. Excellent rooms, service, food. Everything (except the prices) are worth going there again and again. The flooring sometimes camouflages the steps and level separations in the lobby area. Other than that everything about the hotel is great.

Room Tip: If you have business in BKC, this is the best hotel to go to.
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 22, 2012
Dear Trip Advisor Member,

Thank you for posting your review regarding your stay at Trident, Bandra Kurla, Mumbai.

I am happy to note that you have left with a positive impression of the hotel and its services.

The team and I look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 18, 2012

from the time you set foot into the hotel you get that homely feeling after a long flight. even though we checked in at 1am, the level of service recieved was greatly appreciated. the staff made it their responsibility to make you feel comfortable.

will definatly book this hotel again!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 20, 2012
Dear Trip Advisor Member,

Thank you for posting your review regarding your stay at Trident, Bandra Kurla, Mumbai.

I am happy to note that you have left with a positive impression of the hotel and its services.

We look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Team trident! Bravo!!
This was my second stay with you and all I can say is simply impeccable.
You guys are just something else. You know it all how to make each and every guest of yours feel special. It was my second consecutive stay during a business visit. Pleasant stay pleasant service renders a happy feeling in all guests.

One observation though just as the feed back as it could be easily rectified. The decibel levels inside the rooms seemed needing a little attention. One could hear guests movement outside in the corridor.
Inter room sounds were also not 100% cut off. Interestingly one could hear the upper or lower room drawings the curtains in the silence of the wee hours of early morning.
In my opinion its only an issue to be sorted.
Thought of bringing it up so that it can be eliminated.
Cheers.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 17, 2012
Dear Trip Advisor Member,

Thank you for posting your feedback regarding your stay at Trident, Bandra Kurla, Mumbai.

Whilst I am glad to note that you had a pleasant stay with us, I apologize on the inconvenience caused due to the noise insulation in the room.

We look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 16, 2012

Trident was a recommendation by a friend for my trip to Mumbai. Fortunately, I got a good deal for the weekend stay. Trident scores well in all departments. Approachable, great property, large pool, very efficient staff and top-class food. More importantly, there's consistency of standards which reflects that Trident takes its business very seriously. Rooms are pleasant, and if I am not wrong most of them are east facing, which meant I got sunlight penetrate into my room.

Even if I try, i would not find a fault. 100% recommended.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 17, 2012
Dear Trip Advisor Member,

Thank you for posting your review regarding your stay at Trident, Bandra Kurla, Mumbai.

I am happy to note that you have left with a positive impression of the hotel and its services. Your encouraging words have been conveyed to our team, for whom it will be a tremendous source of inspiration.

The team and I look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2012

Trident BKC is ideally located in the hub of mumbai's new business district. The rooms are very well maintained although with the recent construction binge in the area the view gets rather sore. The staff is polite and very helpful (they were able to get me my IHT at 2 AM). The breakfast spread though not as elaborate as many other hotels in the similar category is still worth a couple of rounds.
Overall an enjoyable stay and I would definitely be back again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BandraKurla-Trident, General Manager at Trident, Bandra Kurla, Mumbai, responded to this review, December 17, 2012
Dear Trip Advisor Member,

Thank you for posting your review regarding your stay at Trident, Bandra Kurla, Mumbai.

I am glad to note that we were able to make your stay comfortable.

We look forward to welcoming you back soon.

Warm regards,

Visheshwar Raj Singh
General Manager, Trident, Bandra Kurla, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident, Bandra Kurla, Mumbai

Address: C-56, G Block | Bandra Kurla Complex, Mumbai (Bombay) 400051, India
Location: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Family Hotel in Mumbai (Bombay)
#27 Spa Hotel in Mumbai (Bombay)
#33 Business Hotel in Mumbai (Bombay)
#34 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Trident, Bandra Kurla, Mumbai 5*
Number of rooms: 436
Official Description (provided by the hotel):
Trident, Bandra Kurla is an elegant sanctuary located in the heart of the financial and commercial district of North Mumbai.It is in close proximity to leading financial institutions as well as pharmaceutical and information technology companies within the Bandra Kurla Complex.The hotel offers 436 well appointed guest rooms with a host of facilities for business and leisure. Trident, Bandra Kurla is an ISO 22000:2005 certified hotel. ... more   less 
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Also Known As:
Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)

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