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“Excellent hotel and worth the price” 5 of 5 stars
Review of Country Inn & Suites By Carlson Mysore

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Country Inn & Suites By Carlson Mysore
4.0 of 5 Hotel   |   345/A, Hebbal Area | Near Infosys Campus, Mysore 570016, India   |  
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Hotel amenities
Ranked #14 of 81 Hotels in Mysore
Panadura, Sri Lanka
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
60 helpful votes 60 helpful votes
“Excellent hotel and worth the price”
5 of 5 stars Reviewed December 20, 2013

I stayed at the hotel one night (14th to 15th Dec) with my wife during our visit to India. Overall it was a very pleasant experience and friendly staff made it so.

location - It is 7-8km away from Mysore city center in an industrial area. Nothing much to see outside of the hotel. However it's just a 300Rs tuk-tuk ride from the city making it very much accessible while keeping you away with busy streets.

Rooms - We stayed in 1st floor in a Superior room. Room was not big but was having all required amenities for a holiday maker or even a business person. There was no balcony and it was facing some old temple. However the condition inside room was good. All controls were modern and there was a 32in LCD TV in room also a safe. Bathroom was equipped with all amenities needed including hair dryer, hot water, etc. They can improve with an anti-mist mirror at a refurbishment.

Food - We had dinner buffet and breakfast buffet at Mosaic restaurant which is multi-cuisine. They have another Indian restaurant as well called Spice but it looked empty so we opted for Mosaic. Staff, specially the lady manager on 14th Dec night was really friendly and attentive. Food was tasty and the prices were very reasonable except for alchohol. Dinner buffet price per person is very cheap but they had good selection. Breakfast was included in room rate and they had a decent selection of items. I felt the quantity of fruits can improve.

Cost - I should specially mention this as the price you pay for this 4 star hotel is really good. I have been to many types of hotels around the world and I can say the prices here are lower than what you get outside.

Reception - Very good service and the reception staff accompanied us to show the room. Always with a smile, and I saw this as a clear difference in rest of India where most people do not smile. Helped us sort out a wrong bill. Duty manager on 15th Dec was very supportive to find my wife's lost sunglasses.

Pool - Small pool. Wish we could use it, but it was just too cold. They also have a modern Gym.

In conclusion I would say it's best value for money if you are in Mysore. I would definitely stay again if I'm visiting that region.

Room Tip: I got a room in 1st floor facing temple. Not much of a view and you should try to get something else...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 24, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

We, at Country Inn & Suites by Carlson, Mysore are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you have experienced and have enjoyed our convenient yet tranquil location, our well equipped gym, our swimming pool, our engaging activity area, our delicious spread of food in the buffet and our willingness to alter our meals as per your requirements.

Your appreciation of the efforts that we put in every day goes a long way to encourage and motivate us to do better and take a step towards achieving the ultimate goal of excellence.

It would be an honor to welcome you back again here to our newly opened Pool Side Bar &Grill and New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities. so that we may be able to serve you yet again.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • English first
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English first
Madurai, India
Top Contributor
171 reviews 171 reviews
40 hotel reviews
Reviews in 52 cities Reviews in 52 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 19, 2013

We stayed in Country inn and suites for two nights.The check-in was smooth,bell desk was helpful.Food at the restaurant was tasty,staff were extremely friendly,except for the manager.
Swimming pool was freezing in the evening's.Childrens play area was average compared to other family hotels.Gym was well maintained.Indoor games-only table tennis.Check-out was smooth.
They didn't add my Club carlson points to this booking,as i had booked through an online website.
They should offer the best rates on their website,then.
Overall a good stay with helpful staff.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 24, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at Country Inn & Suites by Carlson, Mysore. We are glad that you liked our courteous staff, our prompt & efficient service and our elegantly decorated rooms that were beautifully maintained.

We are flattered by your compliments and will continue work towards improving your experience with each visit.

We await your return with great enthusiasm and hope to be able to serve you yet again at our newly opened Pool Side Bar & Grill (PB&G) and New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities. so that we can help you make some fond memories here with us.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 17, 2013

Stayed for 2 nights visiting with my wife and 2 year old kiddie. Had a horrible experience on the first day as we checked in at 6.15pm and found room AC not working. Wanted to visit Brindavan Garden so informed the hotel about the problem at 7.00pm and left. Came back and was assured that AC problem has been rectified.
Had my dinner at their Marbles restaurant, which was really good and every worth of money you spend. Went in the room around 10pm to find AC still not working. Maintenance guy came twice at 10.15 and 10.40 in the night and gave assurance both times that in 10min AC will start. My bad luck AC still was not working and finally at 11.15 in the night I had to wake up my tired kiddie and wife to shift in another room.
The only thing I liked was their Marbles restaurant where I had dinner twice. Service was a bit slow, but good food and not that expensive. Breakfast is decent, not as compared to other peer hotels. I appreciate the chef and the manager at Marble restaurant to provide us with breakfast at 4.00 in the morning as we checked out early to enjoy our Bandipur Tiger Safari.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 24, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

We thank you for the extensive review that you have penned down about your experience with us on TripAdvisor. Your feedback though not as pleasant as the numerous others we have been receiving but is of great importance to us as it points out the issues that may need our attention.
At the outset please accept our sincere apologies for the inconvenience caused to you.We are equally disappointed that you were not happy with the services, but we promise you that we will certainly work on the observations you had.

We appeal to you not to form an opinion of our hotel based on the last experience you had and request you to give us another opportunity to redeem ourselves.

Please let me know when you visit the Mysore City next and I will personally ensure that you have a very memorable stay with us.The entire team at Country Inn would look forward to that privilege. On behalf of our entire team members at Country Inns & Suites we assure that we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate your feedback and look forward to welcome you back to our newly opened Pool Bar & Grill (PB& G) and New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2013

Hotel Stay experience was good with excellent service, the food was good at the restaurant. Highly recommended hotel for Business and Family Stay. The environment is very homely. Amenities were also commendable.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 16, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

We, at Country Inn & Suites by Carlson, Mysore are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you have experienced and have enjoyed our convenient yet tranquil location, our well equipped gym, our gorgeous swimming pool, our engaging activity area, our delicious spread of food in the buffet and our willingness to alter our meals as per your requirements.

Your appreciation of the efforts that we put in every day goes a long way to encourage and motivate us to do better and take a step towards achieving the ultimate goal of excellence.

It would be an honor to welcome you back again here to our newly opened Pool Side Bar & Grill (PB&G) and our New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities. so that we may be able to serve you yet again.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2013

This hotel should be called us 5* hotel, the best of staff and service, very nice large rooms, very comfortable stay, better to away from City centre, feel like being in the hilly area with good chil climate, very nice swimming pool. good breakfast spread, specifically the Indian restaurant foods are very tasty and very very good. my self and my team entirely enjoyed the stay and experience with Country Inn & Suites By Carlson Mysore. we will repeatedly visit again and again.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 11, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

We, at Country Inn & Suites by Carlson, Mysore are truly happy with the appreciation you have showed us through your words of admiration on TripAdvisor. We are glad that you have experienced and have enjoyed our convenient yet tranquil location, our well equipped gym, our gorgeous swimming pool, our engaging activity area, our delicious spread of food in the buffet and our willingness to alter our meals as per your requirements.

Your appreciation of the efforts that we put in every day goes a long way to encourage and motivate us to do better and take a step towards achieving the ultimate goal of excellence.

It would be an honor to welcome you back again here to our newly opened Pool Side Bar & Grill (PB&G) and New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities. so that we may be able to serve you yet again.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2013

I stayed in Hotel for close to 2 months and I found this hotel very homely.. Staff was supportive and always happy to help..
Food was good, Amenities were also one of the best compare to Mysore.. Nice place to Stay in Mysore...

Stayed October 2013, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 11, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

The city of Mysore served as the capital city of Mysore Princely Kingdom (Kingdom of Mysore) for nearly six centuries, from 1399 until 1947. Our hotel, here has a unique advantage of a convenient location and proximity to the industrial hub. Also, our exceptional service, our spacious rooms that are maintained beautifully, international standards of amenities & facilities, our delicious spread of a buffet, our helping and friendly staff and our majestic interiors are a source of delight to our guests and pride for us. We are grateful to you for your acknowledgement of the same.

We are much flattered by the generosity of compliments bestowed upon us by you and are highly motivated to work even harder to maintain the highest standards of guests' satisfaction and thank you for choosing to recommend us.

We hope for you to return soon to the hotel to experience our newly opened Pool Side Bar &Grill (PB&G) and New Indian Specialty Restaurant – Spice offering Dinner to experience our new level of facilities and all the aspects of our hotel, our city and our hospitality.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 5, 2013

Hotel Stay experience was good with excellent service, the food was good at the restaurant but the breakfast served was having limited spreads. Also the first floor rooms where i was staying was very compact for a 2+1 family..slightly bigger rooms would have been enriching experience but a perfect one for single business travellers..

Room Tip: Incase with your Family insist for 2nd floor & above rooms as the rooms at first floor where i w...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnMysore, General Manager at Country Inn & Suites By Carlson Mysore, responded to this review, December 11, 2013
Dear Guest,

Namaskar, Greetings from Country Inn & Suites by Carlson, Mysore!!!

Thank you for your words of appreciation and encouragement for our team.I am delighted to note that we have met your expectations during your stay with us.

At Country Inn & Suites by Carlson, Mysore we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. It is particularly delightful to know that you have liked our tranquil yet convenient location, a warm ambiance, our impeccable service, our spacious & comfortable rooms that offer a stunning view, our scrumptious food made to your taste & liking, our ambient restaurant and our courteous & friendly staff.

Such generous compliments from our guests go a long way to motivate and encourage us to work harder to achieve the most coveted goal of excellence.

We hope to see you soon at the hotel again to experience our newly opened Pool Side Bar & Grill (PB&G) and New Indian Specialty Restaurant – Spice serving Dinner to experience our new level of facilities and help you make some memories here that you would remember fondly forever.

Warm Regards,
Pankaj Saxena
General Manager
+91 974 277 2777
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson Mysore

Address: 345/A, Hebbal Area | Near Infosys Campus, Mysore 570016, India
Phone Number:
Location: India > Karnataka > Mysore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 81 Hotels in Mysore
Price Range (Based on Average Rates): $
Hotel Class:4 star — Country Inn & Suites By Carlson Mysore 4*
Number of rooms: 130
Official Description (provided by the hotel):
Brand New Carlson Group hotel located a 20-minute drive from Mysore PalaceConveniently located a 20-minute drive to the city centre and Palace. Mysore Airport is just a 35-minute drive, perfectly suited for business and leisure travel.Best in class luxuryIt offers elegant, well-appointed 130 rooms and 12 suites, free Internet access, outdoor swimming pool, fitness studio, business centre with private meeting rooms, on-site restaurants, and banqueting facilities. Complimentary Buffet Breakfast & Wi-Fi for all Room Guests.AMENITIES/ SERVICES FOR ALL TYPE OF ROOMS/Premium TV channels.Premium bedding Separate sitting area Soundproof rooms Complimentary newspaper Direct-dial phoneVoice mailComplimentary bottled waterMinibarCoffee/tea makerWake-up callsDaily housekeepingTurndown serviceDesigner toiletriesPrivate bathroomBathrobesHair dryerBathroom phoneExtra towels/bedding in roomHandheld showerheadMakeup/shaving mirrorSewing kitSlippersBathroom scaleBathtub or showerIn-room childcare (surcharge)Electronic/magnetic keysWorking DeskWelcome amenitiesWindow opensClock radioIron/ironing boardRollaway/extra beds availableBlackout drapes/curtainsIn-room safe (laptop compatible)Ergonomic chairSeparate dining areaSpeakerphoneSatellite TV serviceHDTVFree Wi-FiFree wired high-speed InternetDown comforterESPNFree movie channelsHBOIndividually furnishedIndividually decoratedPillow menuLCD TVHydromassage showerheadCribs/infant beds (complimentary)Connecting / adjoining rooms available ... more   less 
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