I stayed at the hotel one night (14th to 15th Dec) with my wife during our visit to India. Overall it was a very pleasant experience and friendly staff made it so.
location - It is 7-8km away from Mysore city center in an industrial area. Nothing much to see outside of the hotel. However it's just a 300Rs tuk-tuk ride from the city making it very much accessible while keeping you away with busy streets.
Rooms - We stayed in 1st floor in a Superior room. Room was not big but was having all required amenities for a holiday maker or even a business person. There was no balcony and it was facing some old temple. However the condition inside room was good. All controls were modern and there was a 32in LCD TV in room also a safe. Bathroom was equipped with all amenities needed including hair dryer, hot water, etc. They can improve with an anti-mist mirror at a refurbishment.
Food - We had dinner buffet and breakfast buffet at Mosaic restaurant which is multi-cuisine. They have another Indian restaurant as well called Spice but it looked empty so we opted for Mosaic. Staff, specially the lady manager on 14th Dec night was really friendly and attentive. Food was tasty and the prices were very reasonable except for alchohol. Dinner buffet price per person is very cheap but they had good selection. Breakfast was included in room rate and they had a decent selection of items. I felt the quantity of fruits can improve.
Cost - I should specially mention this as the price you pay for this 4 star hotel is really good. I have been to many types of hotels around the world and I can say the prices here are lower than what you get outside.
Reception - Very good service and the reception staff accompanied us to show the room. Always with a smile, and I saw this as a clear difference in rest of India where most people do not smile. Helped us sort out a wrong bill. Duty manager on 15th Dec was very supportive to find my wife's lost sunglasses.
Pool - Small pool. Wish we could use it, but it was just too cold. They also have a modern Gym.
In conclusion I would say it's best value for money if you are in Mysore. I would definitely stay again if I'm visiting that region.
- Official Description (provided by the hotel):
- Brand New Carlson Group hotel located a 20-minute drive from Mysore PalaceConveniently located a 20-minute drive to the city centre and Palace. Mysore Airport is just a 35-minute drive, perfectly suited for business and leisure travel.Best in class luxuryIt offers elegant, well-appointed 130 rooms and 12 suites, free Internet access, outdoor swimming pool, fitness studio, business centre with private meeting rooms, on-site restaurants, and banqueting facilities. Complimentary Buffet Breakfast & Wi-Fi for all Room Guests.AMENITIES/ SERVICES FOR ALL TYPE OF ROOMS/Premium TV channels.Premium bedding Separate sitting area Soundproof rooms Complimentary newspaper Direct-dial phoneVoice mailComplimentary bottled waterMinibarCoffee/tea makerWake-up callsDaily housekeepingTurndown serviceDesigner toiletriesPrivate bathroomBathrobesHair dryerBathroom phoneExtra towels/bedding in roomHandheld showerheadMakeup/shaving mirrorSewing kitSlippersBathroom scaleBathtub or showerIn-room childcare (surcharge)Electronic/magnetic keysWorking DeskWelcome amenitiesWindow opensClock radioIron/ironing boardRollaway/extra beds availableBlackout drapes/curtainsIn-room safe (laptop compatible)Ergonomic chairSeparate dining areaSpeakerphoneSatellite TV serviceHDTVFree Wi-FiFree wired high-speed InternetDown comforterESPNFree movie channelsHBOIndividually furnishedIndividually decoratedPillow menuLCD TVHydromassage showerheadCribs/infant beds (complimentary)Connecting / adjoining rooms available ... more less
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