Fern Residency is currently undergoing change of management and will be known as Mango Suites. Maybe this explains the several issues affecting the place. Location of the hotel is OK if you have your own transport. Hotel seems well designed. Rooms are spacious with comfortable beds and individual A/C's.
Service is poor. We returned to the room on the second day to find that none of our three rooms had been cleaned. Housekeeping said they had not been informed by reception that the rooms were occupied! Breakfast was just OK. Water pressure was poor in two of the three rooms we had with the shower being rendered useless. Swimming pool was undergoing renovation so could not be used. Hopefully the new management will sort things out.
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