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“Hotel is good but staff is terrible!!!” 1 of 5 stars
Review of Crystal Paark Inn

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Crystal Paark Inn
No. 2, Nazarbad Main Road | Nazarbad, Mysore 570010, India   |  
Hotel amenities
Ranked #22 of 91 Mysore B&B and Inns
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Hotel is good but staff is terrible!!!”
1 of 5 stars Reviewed January 10, 2014 via mobile

We stayed in the hotel for two days this Christmas period. The hotel rooms were comfortable and clean, however we had few problems with staff. Firstly we couldn't get wifi to work and receptionist couldn't get it to work at the reception due to poor connection, we had to speak to her several times until she send one of her colleagues up to our room to get wifi to work as the password she gave as didn't work. Second problem we had was with laundry, when I left clothes I was told they would be ready by noon next day but they weren't until 19:00. Then we needed our tickets to be printed and we asked at reception if it is possible to print it in the hotel we were informed that it would be ok but it would be done within the hour, knowing the issues we had before we asked if they can try to print it just now because if it doesn't work we would search for Internet cafe. So they sat as in the office tried something on the computer and left us sitting there for half an hour. Then I decided that it would be wiser to find Internet cafe so I walked back to reception and asked whether they are still printing it and I was told that it doesn't work, so I just waisted half an hour waiting in the office for nothing, I asked for directions of Internet cafe which at the end turned out to be wrong. Next day we ordered taxi through the hotel from Mysore to Bangalore airport and I saw hotel putting aside 15£ as commission for themselves when taxi driver arrived. Anyone want to stay there good luck with asking staff for anything...

Stayed December 2013, traveled as a couple
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68 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2014

Hotel is located near to bus stand, Room are good but the service and hospitality of people in the hotel is average. Food is horrible. Hotel people don't take care of their guest. House keeping team is also average we have to call them daily their is No water bottle and soap etc etc replaced.
Overall stay was average.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmadabad
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2013

The location of the hotel is very convenient if you are planning on a short stay. The rooms are small and can feel cramped if you are having a lot of luggage.

The room that we stayed in "comfort" had all the facilities that a modern traveller needs.

The room had a balcony and view of a very busy road. All the rooms had split AC units, but the air flow was very limited. Also the pipe in the balcony was leaking.

The restaurant was excellent, we had north Indian food for lunch and breakfast the following morning. Both the times the food quality and service were good. The lunch was the best I had during my trip to South India.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

Visited on 22nd Dec for one night.Was booked two rooms.earlier requested rooms were not available,but the staff had managed and provided the same in jus 30 mins.Awesome property,Excellent stay,good food quality,worth to stay as its nearby Mysore Palace,Mysore Zoo. Very Co-operative staff.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2013

It was a very good place to stay with family. When we arrived our rooms were ready and the rooms were clean. Good service from the staff. The breakfast was very nice. Most of the places were close by, it took less than 10 min to reach Palace.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 27, 2013

This hotel is at very good location in order to cover the important places of Mysore. Zoo and Mysore Palace are just at walking distance from this place. I and my family especially like the food in the restaurant of hotel. Hotel hospitality was ok. Rooms were spacious but not well maintained. Like washbasin and taps were broken, shower was not working properly. Cleanliness was fine though. Overall it was a pleasant experience for me, I would like to repeat my visit to this hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2013

This hotel stands out from most other hotels in Mysore (within it's category) when it comes to cleanliness. I was quite impressed by it's immaculate squeaky clean interiors. Of course the location is a major plus point. Mysore palace is just at a walking distance and it's very very close to the KSRTC intra/inter-state bus terminus. Not sure about the distance from railway station but I believe it's not very far as it's location is bang at the center of the city.
Room size was ok for 2 people with decent furniture and minibar. Bed was very comfortable. I chose the park view room which has a balcony facing a park, with a road beneath it. Early morning view from the balcony is quite good. Bathroom was neat and clean and functional.
My booking at this hotel was done through a travel web site and breakfast was complimentary. It's served as buffet and has South Indian breakfast dishes. It tastes good but has very limited choices. Just the basic stuffs (idli, dosa, 'kaara bath', bread, jam, juice etc). Lunch and Dinner has more extensive spread of dishes. Continental, Chinese and Indian cuisine was on the menu. It's bit expensive though.
Front desk is quite helpful and they are ok with early check ins and late check outs. It needs a special mention that they arranged for a late check out for us during the peak Dasara season. Appreciate that effort. We really enjoyed our stay at this hotel. It was comfortable and memorable.
As for cons, just two small points -
Hot water is not always available ( I think it's only available in morning)
Our room TV was not working. Upon informing the desk, they said they would send someone but no one turned up (may be due to Dasara, as everybody was busy watching the procession)

Room Tip: Choose the corner rooms in park view category.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crystal Paark Inn

Address: No. 2, Nazarbad Main Road | Nazarbad, Mysore 570010, India
Location: India > Karnataka > Mysore
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #22 of 91 B&Bs / Inns in Mysore
Price Range (Based on Average Rates): $
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