It isn't worth any stars at all.
The road to the hotel is narrow. Often, full of people and incorrectly parked cars..causing traffic jams.
To be completely honest with you all, it...it came as a terrible shock after visiting several other wonderful places to stay in and around Shimla. The staff was foolish, incompetent and incapable of handling a situation delicately and sadly, somehow could not understand simple English. They did everything gracelessly and here's what takes the cake: they charge the in-house guests for using the swimming pool?
The management is poor and those with responsibility refuse to face problems, making excuses. And why do they have the Spa in their 'prestigious' name..when the spa doesn't even function? And..has no staff?
We've stayed in several hotels, right from Crowne Plaza in England to the smaller hotels in Europe and Africa and never have we come across such blatant discourtesy and cheapness as we did today at Eastbourne. The food is overly expensive. The decor is surprisingly...fine. The staff, like I've told you, is pathetic. It was a rather sad, sad evening and to all you seeking lodgings here, you'd wasting time, money and of course, your patience!
- Official Description (provided by the hotel):
- East Bourne, a Luxury Resort in the queen of the hills "SHIMLA" the erstwhile Capital of the British Raj to your esteemed organisation. An Eco-Tourism resort situated at an altitude of 6500 Ft. in the Himalayas EAST BOURNE promises an easy paced vacation full of surprise and unforgettable memories. Provided with every modern amenity, East Bourne is more than a resort, it’s an experience………………… A brief profile of our resort is as follows We specialise in arrangement for theme parties, marriages, conferences, fashion shows and product launching. The facilities in the resort are: 61 centrally heated luxury rooms with attached baths (cubical with shower panel with hot & cold running water), hair and body dryers, LCD, Wooden flooring, Mini bar, Tea/Coffee maker, Laundry service, Room service, EPABX & STD/ISD facility, Standby generator "Vertigo" The Multi Cuisine Restaurant & 02 Open Air Terrace Garden Restaurants. "Zanzee" The Well Stocked Bar. "Reef” Conference Hall - I for 400 delegates (Theatre style), 100 delegates (U-shape), equipped with all modern facilities. Banquet Hall & Open Air sitting (700-1000 pax)."Dunes" Conference Hall - II for 120 delegates (Theatre style), 45 delegates (U-shape). "Waves" Conference Hall - III for 50 delegates (Theatre style), 25 delegates (U-shape). "Maples" A Modern health spa with cold and hot sauna, steam, massage tub, massage chairs, body massages and men & women beauty Saloon, Gymnasium. "Aqua" The Night Club (60 pax) "Maples" The Indoor heated Swimming Pool with sunken bar. A huge Reception, Lounge, Coffee Shop, Bakery and Library overlooking a Rose Garden, Creche, Video Games, Table Tennis, Pool Table, Indoor Games, Bar-be-Que, Bonfire, Doctor on call, All Secretarial Services, Internet, Travel Desk, One Free pick up and drop from resort to town and vice versa daily (10 am to 8 pm), Free car parking (underground) and coaches, Gift shop, Children's Activity Centre Available on request Trekking, river rafting, ice-skating, roller skating & golf, All major credit cards accepted, Accommodation for drivers (Bunker style). ... more less
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- Also Known As:
- East Bourne Hotel Shimla
- East Bourne Resort And Spa