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“Nice place to have a view of Shimla” 4 of 5 stars
Review of Shimla Havens Resort

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Shimla Havens Resort
3.5 of 5 Hotel   |   Gahan, Summerhill, Shimla 171005, India   |  
Hotel amenities
Ranked #8 of 96 Hotels in Shimla
Certificate of Excellence 2014
Ahmedabad, India
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“Nice place to have a view of Shimla”
4 of 5 stars Reviewed November 7, 2013

the locality of hotel is in proximity area from city center. Decent staff and service with great food.
One of the best option to stay in shimla with your friend circle.
So many activities being organized by staff like campfire, disco etc.
value for money. A must try.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, November 11, 2013
Dear Valued ,

Thanks for taking time to share your experience on Trip advisor regarding your stay at Shimla Havens. We are pleased to hear that your stay at Shimla havens was pleasant and you liked the hospitality of our staff and enjoyed the food, services and surrounding at Shimla Havens. Please do visit us again, we shall be happy to see you again at Shimla Havens.
Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed October 31, 2013

We went there for a short vacation of 4 days. Room as well as cab booking had been done well in advance. On arrival at airport we had the cab waiting four us. on reaching the
The hotel we received a very warm welcome. We were glad to see that our room had been up graded from deluxe suite to the presidential suite. It came as a pleasant surprise to us.the room was very well maintained.the warm helping nature of the staff, cleanliness, scenic view and tasty homely food made our trip n stay all the more comfortable n memorable. I would like to thankthe FOM Mr.Devraj and Jyoti, and Mr.Tejpal, from the restaurant, for their service. I would highly recommend this hotel.

On another note, I would also like to mention my thanks to Mr.Bobby (91-9876159352), who provided the cab for sightseeing as well as airport transfers at a very affordable rate.







gave of the valleys which was simply exquisite. second

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, November 11, 2013
Dear Valued Guest ,

Thanks for taking time to share your experience on TripAdvisor regarding your stay at Shimla Havens. We are pleased to hear that your stay at Shimla havens was pleasant and you liked the hospitality of our staff and enjoyed the food, services and surrounding at Shimla Havens. Please do visit us again, we shall be happy to see you again at Shimla Havens.

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2013

Pros:
1. New property
2. Excellent Food
3. Exclusive place in the forest
4. Ideal place for trekking, exploring the forest, enjoying the wilderness
Cons:
1. Approach Road to the resort is treacherous, infact dangerous
2. No bar inside resort, none in the vicinty of 4-5 kms either
3. No market, tuck shop in close vicinity,
4. Not ideal for family with kids.
5. No activities available, no spa/sauna, swimming pool etc

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, October 20, 2013
Dear Mr. Alok,

Thanks for taking time to share your experience about your recent stay at Shimla Havens with travel community. We are Pleased to hear that your stay at Shimla havens was pleasant and you liked Property, Food, Location of the resort. We are pleased to hear that you found our property ideal for Wilderness, Bird watching Nature Treks and adventure. We are happy to know the same and thanks for sharing the same with the travel community.

You have mentioned certain points about our property which you did not find pleasing, we are sorry to hear about them. As far as approach of the resort is concerned, we located on downhill drive and person self driving first time in the hills definitely feels it more steep as compare to the other people conversant in the hill drive, but since we have been sharing this fact with the travel community that either you get access or you get location, we have chosen the location which was ideal for Leisure, nature and wilderness, we are not Motel on the Highway and to enjoy the all these things one has to travel to a place which little offbeat and it can not be found on main driveways. We do have chauffeurs at Shimla Havens who assist the guest in taking the guest to and fro to the resort or our vehicle escorts the guest vehicle till our resort in case somebody is uncomfortable driving downhill.

You are very right that there is no shop near by, but on request anything required by the guest is brought by us to the guest from the market which is only 1.5 km away from our resort. We are also coming up with the small souvenir/tuck shop should be operational very soon.
As far as having Spa/ Sauna and Swimming pool is concerned, we never claimed that we do have all these activities inside our resort, In fact we are very clear about the services and the facilities we provide to the guest and these all are not mentioned in our facility list.

We prefer that guest who comes to Shimla havens should enjoy, nature at its best, should go for nature walks in the morning and evening, can go for soft adventure activities, play Badminton, half Basketball D, small children can enjoy at the play area in slides, if you want you can play table tennis, carom board as well. What else are required for the families to enjoy at our premises kindly advise, we shall try to add the same so that all families with the kids may feel occupied while they are at Shimla Havens.

Please do forward your request for the arrival assistance with our reception for trained chauffeur /escorted vehicle till our resort, we will be more than happy to serve you and. Please do visit us again when ever you plans brings you back to This beautiful place, we shall be delighted to serve you again.

Thanks & Regards,

Jyoti Guleria- General Manage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 16, 2013

Had a hard time deciding our Hotel at Shimla and this one was selected over Radisson Shimla because of pristine natural beauty visible from its rooms and from the grounds of its open air restaurant.
This place lacks the finesse of Five Star properties but it more than makes up by its location and the never say no attitude of its staff.
The best part is that you can actually walk into the beautiful views that you see from the room. Just a few minutes walk and you will find yourself deep inside thickly forested hills. Ask the reception and they will guide you to a trekking trail. Other adventure activities may not be available at all times so confirm before booking if that is your priority.
The Bar is not operational till now, but they do provide ice in the room if informed in advance. Confirm this before booking or you can carry your own liquids like I do. This helps in case of unforeseen dry days or if the Bar is not functioning for any reason.
Nice restaurant with amazing views. The Buffet spread is limited but adequate.
The approach road is such that reaching and going out of the hotel is an adventure in itself. They have their own well trained drivers specifically for this purpose and provide one complimentary visit to Mall Road with most packages. Coordinate with them if you are driving yourself. This hotel is not wheelchair friendly and has no lift.
We actually got a 12% discount on the best rates offered by the Hotel on Travel Guru.
Highly recommended for a different exciting experience for the family.

Room Tip: The ground floor rooms have a nice place to sit out and offer good views. They are also the cheapest...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, October 17, 2013
Dear Mr. Awasthi,

Thanks for taking your valuable time and sharing your experience with travel community through TripAdvisor. We are pleased to hear that your stay at Shimla Havens was pleasant, Thanks for appreciating the services, place, activities and Location of Shimla Havens.

We all at Shimla Havens are obliged to hear such words of appreciating from your end. It is our constant effort at Shimla Havens to provide the best hospitality from the core of our heart to our beloved guest, we try our level best to make our guest happy while they are staying at Shimla Havens, and such words of appreciations from guests like you are the true rewards for us to Cheer.

Let me update you to entire travel community that we never claimed that we are five star or four star property, our criteria of categorization is the guest experience only, we are group like minded mountain people, who are trying their level best to make people happy and this hospitality comes from within not being created. It does not matter how we are categorized after this.
Please do visit us again, we shall be delighted to serve you again

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 14, 2013

I had a very pleasent stay at this Hotel the service was excellent. The managment was very helpfull. The hotel rooms and bathroom were very nice and well maintened. If you are planning for a vacation with your friends and family, this is the place.

Room Tip: Garden room
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, October 17, 2013
Dear Valued Guest,

Thanks for taking your valuable time and sharing your experience with travel community through TripAdvisor. We are pleased to hear that your stay at Shimla Havens was pleasant, Thanks for appreciating the services, place, activities and Location of Shimla Havens.

Again from all of us at Shimla havens we thanks you for recommending us to your friends and family. Please do visit us again whenever your plans brings you back to This beautiful Place.

Thanks & Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamnagar, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2013 via mobile

Hi guys I stayed in presidential suite and my roomno was 304 I stayed with my family, but unfortunately my Mom was was sick last night.....I was much worried but after meeting Mr Jyoti who gave assurance regarding doctor for in case if emergencies fir my mom so first of all I want to thank Mr Jyoti Guleria (Head and general manager) and Mr Dev Raj (front office manager) of the resort for making such an great experience during my stay The suite was very well furnished it was very spacious it consist for large Lcd good interiors refrigerator as well and much more..... The room service was very quick All the Staff of the resort was well dressed they were very helpfull having good communication skill I am writing this review sitting in the Resort itself I am uploading few photos as well for your help in choosing the resort.My experience was very nice I look forward to visit the resort in future as well if I get time to visit Shimla.The resort has a good garden as well for relaxing.I follow trip advisor so it helped me in choosing this resort and so I want to help other people as well I JUST FELT HOME AWAY FROM HOME I FELT AS I AM AT MY HOME ONLY.SEE PHOTOS
Thanks for reading my review.
Mail me at rajkhant@ymail.com if you want suggestions.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, October 17, 2013
Dear Mr. Raj,

Thanks for taking your valuable time and sharing your experience with travel community through TripAdvisor. We are pleased to hear that your stay at Shimla Havens was pleasant, Thanks for appreciating the services, place, interiors and Location of Shimla Havens.

I am obliged to hear that me along with my colleague Mr. Devraj were able to help you upto the level of your satisfaction at a time when you were little suspicious about the services of our resort because of the illness of your mother. Thanks for your kind words written about Shimla Havens and us, we look forward for your visit to Shimla havens Next time as well when your plans brings you back to This place.


Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
136 reviews 136 reviews
45 hotel reviews
Reviews in 48 cities Reviews in 48 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 6, 2013

Stayed with my family for a night on our way to Spiti. The rooms were large and spacious with lovely views of the valley and mountains covered with pine. All the essentials are present in the room. We particularly liked the setting of the coffee shop and view from there. The property is new and very well maintained.
Please note, like all the smaller roads in and around Shimla, the road that takes you to the hotel is very steep and if you don't have a car to drive you to the top, it will be difficult to walk it up. For local site seeing, the hotel is tad far from all the popular places which is actually a blessing as the valley is peaceful.
If traveling during the summer like us, it can get very hot and stuffy inside the rooms which are designed to keep out the cold with wood panels and no fans. The hotel was kind enough to provide floor fans but these were not enough for the size of the room.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShimlaHavensresort, General Manager at Shimla Havens Resort, responded to this review, September 11, 2013
Dear Valued Guest,

Thanks for taking time to share your experience with travel community about your stay at Shimla Havens. We are pleased to hear that your stay at Shimla havens was pleasant and you enjoyed the lovely views from the resort along with the rooms interiors. Thanks for your kind words written and thanks for appreciating the services and decor of the hotel, although regarding your concerns about the temperatures in summers, It is something which is beyond anybody’s control, what best we could do was to provide you with the fan in the rooms and if additional one was required you would have been requested, i am sure we would have been more than happy to serve you
Please do visit us again when ever your plans brings you back to this beautifully city.

Regards,

Jyoti Guleria- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shimla Havens Resort

Address: Gahan, Summerhill, Shimla 171005, India
Location: India > Himachal Pradesh > Shimla
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #8 of 96 Hotels in Shimla
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shimla Havens Resort 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Resort has 21 rooms, out of which 4 are garden rooms with personal garden, 8 deluxe rooms with big bay window and valley view, 6 deluxe suites with traditional wooden interiors and 3 presidential suites offering one living room and one master bedroom. ... more   less 
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