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“Nice hotel” 4 of 5 stars
Review of The Cedar Grand Hotel & Spa

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The Cedar Grand Hotel & Spa
Cart Road, near Winter Field, Shimla 171003, India   |  
Hotel amenities
Ranked #21 of 96 Hotels in Shimla
Hyderabad, India
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
“Nice hotel”
4 of 5 stars Reviewed July 5, 2014

I stayed here for for 3 N and my overall experience was awesome. I will try to aggregate all the positives first and then a few negatives below:

Pros:-
------
1. Delicious food! We tried couple of restaurants on mall road and near by places but the food at Cedar superseded them all.

2. Extremely polite and supportive staff! Hotel arranged cabs for us to Kufri and drop to Chandigarh.

3. Good location. Rooms are clean and valley facing. The hotel is on the main road so there is a little hustle till late night, no wonder it increases during peak season but this is a reasonable trade off.

Cons:-
-------

1. No lockers in the room neither deluxe nor super deluxe. Also, there are no wardrobe in super deluxe rooms, we had to keep our luggage on shelves. So, I would recommend visitors not to carry any costly item or make arrangements accordingly.

2. Spa and Jacuzzi are costlier than its worth.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, July 6, 2014
Dear Guest,

Greetings!!!

Thank you very much for taking the time to post a review. It is always a pleasure to hear that our guests have enjoyed their stay and would like to share their experience with others.

We pride ourselves in providing excellent customer service and we pay great attention to our guest’s special requests and strive to accommodate them wherever possible.

We are indeed very fortunate to have lovely valley facing rooms, which is enjoyed by our guests, whether relaxing reading the papers or just enjoying your complimentary welcome drink.

We have noted your comments regarding the lack of a wardrobe and a safe in our Super Deluxe Rooms and this is something we have organised immediately and we thank you for bringing this to our attention.

Our staff are indeed, very proud of Cedar Grand and every single member of staff takes great pride in their work.

We hope it won’t be too long before you return to enjoy another stay with us.

Warm Regards,
Namrata.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
    27
    38
    15
    7
    5
See reviews for
40
27
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

We visited Cedar Grand Hotel, shimla in June 2014 and had a wonderful experience. The staff is very efficient and courteous, specially the Front Office staff and the Restaurant Manager. The location of the hotel is good, the mall road is easily accessible. The rooms are good and spacious and the food is excellent. Overall, we had a very good experience.

Room Tip: If you are travelling with kids, the junior suite room is a good option.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, July 6, 2014
Dear Guest,

Greetings from "The Cedar Grand!!!!"

Thank you for taking the time to review Cedar Grand, following your recent stay. I am delighted to read that you enjoyed your stay and that our staff were pleasant and helpful.

Once again Team Cedar Grand thanks you, especially the Front office and the Restaurant team, for being such a great guest. It was indeed our pleasure to be your hosts.

We look forward to welcoming you back soon…

Kind Regards,
Namrata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed July 2, 2014

I am really happy that I chose Cedar Grand to stay for my honey mooon in shimla. The hotel has the best view from the rooms, full valley view and the best thing is that it is very close to the mall road. Very good location. Also, the housekeeping service was quick. One call and they are there at your door in a few minutes. The staff, especially Ms Namrata-GM-operations of cedar grand, really helped me in arranging sight seeing in Shimla. She is really cooperative, humble and very good to talk to. The waiter at the cedar restaurant, Avinash was very good and also the restaurant manager Lalit. Overall a very good experience and I recommend any body travelling to Shimla, to choose cedar grand for its location, beautiful view from the rooms, humble staff, and good service. Thums up!!1

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, July 6, 2014
Dear Guest,

Greetings from " The Cedar Grand!!!!"

Thank you for your heartfelt review. I am deeply humbled by your gracious comments.I thank you for your comments on our various services and amenities. Team Cedar Grand is very happy to know that you enjoyed your stay with us and we could add warmth to your beautiful memories.

Team Cedar Grand is delighted with your praise and recognition and all the staff, especially Mr. Lalit and Mr. Avinash, joins me in thanking you for your gracious comments and look forward to welcoming you back soon.

Once again thank you for being such a wonderful guest and it was a delight to be your hosts.

Stay Blessed and Warm regards,
Namrata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shimla, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 28, 2014

We stayed from 24th to 26th June, 2014. Location is good with beautiful view from window. Staff is good, very humble, cooperative, nice specially the manager at restaurnt. Breakfast time should be from 7.00 in the morning instead of 8.30. Location of spa is excellent but staff is poor. But hotel is slightly over priced and hot water time boundation is not friendly. I recommend this hotel.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, July 6, 2014
Dear Guest!!!

Greetings from "The Cedar Grand"!!!

We are overwhelmed and delighted with your praise and recognition of the The Cedar Grand .Thank you so much for this wonderful review. It encourages us and means a lot . Thank You. I am glad that you appreciated the services and amenities extended to you during your stay with us.Thank you for recommending The Cedar Grand to the fellow travelers.

We have noted your suggestions and will surely work towards the mentioned key areas with earnestness and complete diligence.

We look forward to welcoming your friends and family too at The Cedar Grand in the near future.

Warm regards,
Namrata.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kurukshetra, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 25, 2014

wonderful hospitality, great food (especially breakfast),comfortable stay but the best part was fun that my 1.5 years old baby 'Yuvi' had there.And the Manager at the Restaurant Mr.Lalit Rana was very helpful n courteous.Just a small hiccup,its little expensive considering comparable services provided by Hotels today.Still,Thanku Cedar Grand for making our vacations even more enjoyable !!

Room Tip: Go for super deluxe rooms on 1st floor and u get 2 enjoy scenic view 24 X 7 !!
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, June 26, 2014
Dear Guest,

Greetings from "The Cedar Grand!!!!"

Thank you for taking the time to review Cedar Grand, following your recent stay. I am delighted to read that you enjoyed your stay and that our staff were pleasant and helpful.

We are delighted to know that your son had a great time staying with us. Do extend our love and blessings to him.

Once again Team Cedar Grand thanks you, especially Mr.Lalit Rana, for being such a great guest. It was indeed our pleasure to be your hosts.

We look forward to welcoming you back soon…

Kind Regards,
Namrata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghaziabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 25, 2014

We were visit there in third week of June. Hotel location is very good. It’s around 1 km. far away from the lift. Hotel provides drop facility to the lift from 9AM to 4PM. Staff is very good. Food is very yummy. Restaurant manager mr. Rana always there to check availability of food personally for every guest(at the time of bkfst and dinner). Everyone staff member here is so polite with a very quick service. Car parking facility was also available. The front office manager Mr Bhupesh was very helpful. View form the hotel also very nice.
One suggestion is that there should be one cupboard for hanging clothes and keep valuable safely. They provided small place for hanging cloth but that is not use full.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, June 26, 2014
Dear Guest,

Greetings!!!

Thank you very much for taking the time to post a review. It is always a pleasure to hear that our guests have enjoyed their stay and would like to share their experience with others.

We pride ourselves in providing excellent customer service and we pay great attention to our guest’s special requests and strive to accommodate them wherever possible.

We are indeed very fortunate to have lovely valley facing rooms, which is enjoyed by our guests, whether relaxing reading the papers or just enjoying your complimentary welcome drink.

We have noted your comments regarding the lack of a wardrobe in our Super Deluxe Rooms and this is something we will organise immediately and we thank you for bringing this to our attention.

Our staff are indeed, very proud of Cedar Grand and every single member of staff takes great pride in their work.

We hope it won’t be too long before you return to enjoy another stay with us.

Warm Regards,
Namrata.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ambala, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

This is a wonderful nd so so so very comfortable place to stay when in shimla . The staff here is very courteous , always just a call away , rooms are clean with a wonderful view , food is yummy , we also enjoyed the spa and family jacuzzi , its just 800 mts away from the lift but they provided us with a cab .everyone here is so polite with a very quick service . All I wud say it is value for money ... Thanku cedar for making our trip so lovely and giving us such beautifulmemories... Preetikanwar

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CedarGrand-Hotel, General Manager at The Cedar Grand Hotel & Spa, responded to this review, June 23, 2014
Dear Guest!!!

Greetings from "The Cedar Grand"!!!

We are overwhelmed and delighted with your praise and recognition of the The Cedar Grand .Thank you so much for this wonderful review. It encourages us and means a lot . Thank You. I am glad that you appreciated the services and amenities extended to you during your stay with us.

We look forward to welcoming your friends and family too at The Cedar Grand in the near future.Thank you once again for being such a wonderful guest and it was indeed a pleasure to be your hosts.

Warm regards,
Namrata.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cedar Grand Hotel & Spa

Address: Cart Road, near Winter Field, Shimla 171003, India
Location: India > Himachal Pradesh > Shimla
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #21 of 96 Hotels in Shimla
Price Range (Based on Average Rates): $
Number of rooms: 31
Official Description (provided by the hotel):
The Cedar Grand-Hotel and Spa is a drive in hotel situated in the heart of City.The Hotel has an inventory of 31 rooms out of which 30 Rooms are sun and valley facing giving a spectacular view of the Cedar Forests.The rooms have been newly renovated with new ultra look and all the modern amenities to give a comfortable stay to its guests.The Core Mall road is just at a distance of 800 meters with the guests being given a drop facility to the Tourism lift connecting up to the Mall Road.The hotel has its own free parking space,restaurant,bar,spa and a spacious terrace to complete your holiday plan. ... more   less 
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