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“Exquisite!” 5 of 5 stars
Review of The Oberoi Cecil, Shimla

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The Oberoi Cecil, Shimla
5.0 of 5 Hotel   |   Chaura Maidan, Shimla 171004, India   |  
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Rs. 12,000 per night
Ranked #1 of 95 Hotels in Shimla
Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Exquisite!”
5 of 5 stars Reviewed July 23, 2014

The Oberoi Cecil is one of the best hotels in the region. It is a class apart from the other 5 star hotel, Radisson.

Its a fantastic hotel with great service, a great location, great views and exquisitely decorated rooms. It's hard to pick a winner between Oberoi Cecil and it's sibling, Wildflower Hall. However, I personally think Oberoi Cecil's close proximity to the centre of Shimla makes it easier for travellers to visit and explore Shimla.

The staff were extremely friendly, helpful and helped make the experience absolutely perfect, in particular the concierge, check-in team and the general manager who came to welcome us in our room. Its a truly humble group of hotels, focussing solely on making travellers feel at home.

Thank You to the Oberoi Cecil Team.

Room Tip: Premium Rooms have better views.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 26, 2014
Dear Guest,

Thank you do much for your kind words of appreciation. The Cecil, indeed owing to its location works as a great base to explore the town of Shimla. I am happy to note that the team was always available to ensure that you had a comfortable time. It was a pleasure to have you as our guests.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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766 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
New Delhi, India
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

We had a fab family holiday with our kids at the Cecil. The rooms are done up superb with amazing view of the hills. Only disadvantage being that this hotel has no lawns so you're pretty much in your room to enjoy the beauty. Not complaining coz it has a gorgeous lobby and gorgeously appointed rooms.
F&B was average...not upto the Oberois mark. But not complaining ....everything else was perfect. Kids had a blast in what they call tej best activity centre they've ever been to. Full marks to that...couples with a heated pool.
The walk to the mall is long but you have the option of a drop to the lift so itv works out fine. We enjoyed the walk so not complaining at all. Thanks for a super holiday!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 26, 2014
Dear Guest,

Thank you for sharing your stay experience. I am delighted to learn that you along with the family and especially the children enjoyed your holidays at The Oberoi Cecil. Your positive comments are a tremendous source of motivation for all of us. I have also made a note on your observation on the food part and would surely share it with our Chef. I would be grateful if you could share some more insights with me as it would help us. You could write to me at arpit.pant@oberoihotels.com

The team and I look forward to your next visit.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, Chandigarh, India
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 17, 2014

If they say God is in the details then surely Oberoi is a temple. You get a small print out of tomorrow's weather forecast placed on your bedside every evening. That is an example of the lengths that this hotel goes through to make your stay exceptional. I've stayed in many different kind of hotels but not one of them made me feel this good about parting with my money.

This was my first ever stay in an Oberoi property and i have nothing but severe compliments to give to the Hotel's amazing staff. I booked two Premier valley view rooms to celebrate my birthday in Shimla. When i got to the hotel, every member of the staff from the general manager to the guards at the door wished me a happy birthday. I was told that my room has been upgraded without additional charge and i had a beautiful cake waiting for me when i got in. The room was something out of an interior decoration magazine and very comfortable. On our way out we actually took down details of the pillows used in the room.

The indoor pool is amazing, the food was mouth watering (Ketchup served is imported from London) and the overall ambiance of the place with lots of wood and thick carpets is very warm and inviting. Oberoi Cecil is a true five star hotel and they know it. The tariff is definitely on the higher end compared to many other hotels claiming to be five star properties but this is one of those experiences where you feel like you got more that what you paid for.

Room Tip: Book a Premier valley view room for a better view and bigger room.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 26, 2014
Dear Guest,

It is wonderful to know that your first experience at an Oberoi hotel was with us at The Oberoi Cecil, Shimla and that the team was able to make your stay and your birthday special. Thank you for your appreciation for our team and all the special gestures that you very kindly made a note of.

We do hope that you would choose to stay at Oberoi hotels in the future as well.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
139 reviews 139 reviews
53 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 11, 2014

The Oberoi hotels are a class apart and the Cecil is no less. An excellent hotel with great service and style. The staff is very hospitable and warm. The rooms are really big and grand. The toilets are superb with nice toiletries.
A highly recommendable place to stay but if you want to spend for the comfort and grandeur.
The breakfast in the morning is excellent. The atrium bar is well stocked and one can sit here in the evenings and down a couple of drinks.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 16, 2014
Dear Guest

Thank you for your kind comments on your stay experience at The Oberoi Cecil and your patronage for Oberoi Hotels and Resorts. The team at the hotel is our biggest asset and it gives me immense pleasure to note that they made your stay enjoyable.

We do hope to see you again with us in the near future.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
4 of 5 stars Reviewed July 10, 2014

Cecil is a classic hotel which is situated right at the entrance of Shimla. Brilliant hospitality shown by the hotel GM and his excellent staff. The hotel has a great breakfast buffet spread with brilliant service provided by the staff. The hotel sometimes has access issues as its situated next to the Vidhan Sabha.

The rooms are clean and i simply loved the bed and the pillows. A must try is their spa service. Also it has a lovely indoor pool. A great hotel to spend a holiday. Although, it doesn't have a proper pub, it does have an English style bar.

Special mention to Arpit whose the GM of the hotel and some of his staff members (Naunihal and Shoumi) for the great hospitality shown.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 16, 2014
Dear Guest,

Thank you for having stayed with us on your recent visit to Shimla. I am happy to learn that you enjoyed your stay. "Sleep" and relaxation are the most important element on a holiday trip. Our Pillow menu in each room is designed to offer our guests the comfort required. I would surely share your positive feedback on the breakfast buffet with our culinary team.

We look forward to your next trip.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

Where do you start - Oberoi Cecil - perfection! Went to Shimla for three days down time after a fast paced trip through the Golden Triangle and immediately travelled back in time to a world of old fashioned colonial service where ones every need was anticipated and catered for - like being carefully wrapped in a cashmere blanket! Well located with stunning views - the bedrooms were well appointed - the public areas, the amazing atrium, the dining room, the pool area, the spa - just wonderful. The staff were ever present but never intrusive - the waiting staff in the bar and dining room, the room services - a credit to their training. As a non-swimmer I was just happy to sit in the pool area reading a book and looking at the fantastic view - an afternoon spent having treatments in the spa was one of the most relaxing ever! The Mall is a short walk uphill but then it is hard to avoid hills in Shimla - note to travellers with breathing difficulties the air is quite thin. I would agree the food is average, but then it was the same in all but one of the hotels I stayed in, that was in Dehli. I found the a la carte disappointing (I lied to the chef when he came to the table, he was so nice) but there were some very nice choices in the buffet, some good wines and breakfast was excellent. MONKEY ALERT - they are everywhere - never leave the bedroom window or the balcony door open or you will have an unwelcome visitor - the staff warn you on arrival but it is still a shock to hear someone knocking on the window and find yourself eye-balling a monkey or two or three! If you find yourself in that part of India do yourself a favour and head for the Cecil.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 16, 2014
Dear Guest,

Thank for such a wonderful review. Most of guests do tell me how they loved to end their trip at Shimla. The city offers a great mix of the old world colonial charm, hundreds of years old temples and a lovely shopping area to walk. I am glad to know that you took time to enjoy the hotel and facilities on offer. It is wonderful to have an ambassador in you for The Oberoi Cecil.

Regards
Arpit Pant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 29, 2014

When I booked us at the Oberoi Cecil, I wasn't too sure about what to expect. When we checked in, I was pleasantly surprised to find a spacious room with an outstanding view. We had expected the room to be smaller considering the hotel is located in the heart of Simla, hence the room definitely exceeded expectations.
The chefs were both responsive when it came to ordering for my 3 year old's meals. The personally ensured that the food was customized as per our instructions.
When we stepped out for a walk, we were yet again elated with the location of the property as we realized that its located in the VIP zone thus making it less cluttered n polluted as compared to the rest of Simla. We thoroughly enjoyed our morning and evening walks and the concierge Mr Aleem even managed to arrange for our toy train tickets even though there was a high wait list for them.
All in all, we really were well taken care of and the Oberoi Cecil team were a 10 on 10 in making our stay comfortable.
The only shortcoming in the hotel was there was no separate toddler pool due to which the main pool was mostly overcrowded with kids and adults. Also I do feel there's definite scope for improvement in the toddlers play area though its not something that bothered us much as we were mostly stepping out during the day.

Room Tip: One should try n go for the valley view room as the view is outstanding!
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oberoicecilshimla, General Manager at The Oberoi Cecil, Shimla, responded to this review, July 5, 2014
Dear Guest,

Thank you for choosing to stay with us during your trip to Shimla. It is wonderful to read that the hotel's location, our services and facilities were to your liking. Your positive feedback means a lot to the entire team. The swimming pool at the hotel as a standard does not have a "deep end". it is even at a depth of 4.6ft throughout making it comfortable for children and adults. I have made a note of your point about the play area. We constantly keep adding new games and activities for children and I hope you would find the additions on your next trip with us.

Warm Regards
Arpit Pant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi Cecil, Shimla

Address: Chaura Maidan, Shimla 171004, India
Phone Number:
Location: India > Himachal Pradesh > Shimla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Shimla
#1 Spa Hotel in Shimla
#1 Family Hotel in Shimla
#1 Romantic Hotel in Shimla
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Oberoi Cecil, Shimla 5*
Number of rooms: 79
Official Description (provided by the hotel):
The hotel is located in Shimla, the gateway to the majestic Himalayas. Downtown Hotel with Colonial styling, 1 km from Shimla Station & 22 km from Jubalhatti-Shimla Airport. The Hotel is situated at the quite end of the famous Mall and is an ideal base from which to discover the unique beauty of the spectacular Himalayan ranges, Cedar forests and ancient monasteries. ... more   less 
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Also Known As:
Oberoi Cecil - Shimla Hotel Shimla
Oberoi Shimla
Shimla Oberoi

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