1. I have been to Pavillion and Bukhara at this ITC property several times. I have the Culinary Plus Membership of this Hotel.
2. Buffet is excellent, every day a new theme, great food and heavenly deserts.
3. Apart from Buffet, the Menu is very limited and not so great. It is pricey, but that is normal for this category of hotels. My culinary plus membership provides great discounts, so price is not an issue for me.
4. Ambience is okay okay. Nothing Great, and a bit dated. Once i was alloted a table where the legs were uneven and table was rocking back and forth. They alloted me another table, again the same problem (relatively less shaky) and on complaining, the staff put some kind of paper block thingy to level the legs, this was strange and not acceptable for a 5 star Hotel. If possible ask for tables near the pool side glass wall for a view.
5. This is supposed to be primarily a cafe for the hotel, but strangely they have no choices in coffee. Simplya hot coffee or a cold coffee. I am a hardcore coffee fanatic and this troubles me. The Taj Hotel located nearby has a great cafe, they have more than 40 different types of coffee and their cafe has 2 seating arrangements - inside and outside (beautifully located at the garden/pool side) i just love their coffee choices, which is a big disappointment at The Pavillion.
6. If you want to enjoy a-la carte food, Go to Bukhara at the same property. A huge upgrade from Pavillion. Excellent Indian Food.
7. Service at Pavillion seems to be very casual. You have to ask them for water also, nothing is provided unless you ask, not even the check.
8. If having the buffet, order your breads well in advance, as they serve breads really slow.
9. To sum it up: Great Buffet, Average Service, below-average ambience, Bad A-la carte.
10. Having said that i still continue to go there only because of the out of the world buffet.
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