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“Comfortable & Cozy Stay” 5 of 5 stars
Review of Pooja Palace Hotel

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Pooja Palace Hotel
3.0 of 5 Hotel   |   15A/11 W.E.A Ajmal Khan Road, Opp Pooja Park | near Karol Bagh metro station, New Delhi 110005, India (Biden Pura)   |  
Hotel amenities
Ranked #86 of 608 Hotels in New Delhi
Hanumangarh, India
1 review
“Comfortable & Cozy Stay”
5 of 5 stars Reviewed March 20, 2014 via mobile

Our experience with Pooja Palace was really good. Friendly Staff with quick service. Clean and well arranged rooms. Excellent wifi connection made it easy for my friend to talk to his family in Thailand. Well maintained bathroom with running hot water.
Also it is close to metro station which makes commuting easier.We enjoyed spending time at the terrace garden. Felt so relaxed with full of air and birds around.
Hotel is away from streets, so no noise from vehicles or honking troubles you.
Thanks to hotel management especially the owner himself who did spend his precious time with us.
Overall, a decent and comfortable place to stay in Delhi.

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 31, 2014
Sir,
Thank you for your positive feedback.
Looking forward to your next visit,
Sheetal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    53
    47
    18
    6
    9
See reviews for
10
24
34
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Coromandel, Black River, Mauritius
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2014

This was my first trip to India; we reached Delhi early morning and the hotel at around 9am. Gladly, we were given early check in by the hotel with no extra charge. The room first allocated to us was ok, but had no window; upon our request, we were given another room. The rooms are reasonably sized with clean sheets and bathroom. One unpleasant memory: We ordered breakfast and around midway of the meal, i noticed a small cockroach in the vegetable.
This aside,our stay was very nice with very helpful staff. They were always ready to help and were always smiling.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 31, 2014
Sir/Madam,
Thank you for your response.We are glad you enjoyed your stay in our hotel. The hotel is treated with regular pest control and, after looking into the matter, we think there was some misunderstanding regarding your complaint.
Sheetal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 15, 2014

A very basic hotel. Not sure how clean the sheets were. The bathroom wasn`t very clean either. The staff is quite friendly, but the sleepy guy in the reception at arrival wasn't even able to say hello. The rooftop can be used, but it doesn't seem to be used for dinner.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 18, 2014
Sir/Madam,
We regret the hotel did not meet your expectations. This is a budget category hotel with basic minimal rates and is certainly not a palace.But we do try our best to provide the best of services at such nominal costs.Thank you for your feedback as we will try to improve more.
Sheetal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed March 15, 2014

I had a night flight back to Mumbai but due to some unfinished work I had to stay a night in Delhi.My friends suggested Pooja Palace Hotel. I reached there at 12am and was immediately checked in. The hospitality was beyond my expectations. At my request I was served a hearty meal at that time of the night. All my requests were taken care of. Though simple but my stay was very comfortable. It is absolutely a value for money hotel.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 18, 2014
Sir/Madam,
Thank you for your kind words of appreciation.It was our pleasure to be at your service.
Looking forward to your next visit,
Sheetal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 14, 2014

This was my first trip to India and it was great. My stay at the Pooja Palace Hotel was a big factor in making the trip successful. The staff was professional at all times and the hotel services were top notch. I had a single room with a king size bed - clean and comfortable. The hotel is located about 1/2 block from a metro station and is situated in a busy commercial area with plenty of shopping for expensive and not expensive items. The staff provided information on metro use, how much items should cost, sight seeing information, suggestions on tours, and general information to make your trip successful. The night manager, Mr Singh, was resourceful with providing me with water or food when I arrived late at night. He also invited me to accompany him each morning to the local Hindi temple - this was a very special and personal touch by a staff member. I highly recommend this hotel for those that are looking for a personal touch in a small hotel setting.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 18, 2014
Sir/Madam,
Thank you for your kind words of appreciation.Such positive feed back motivates our staff to put in more efforts to make your stay even more comfortable.
Looking forward to your next visit,
Sheetal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2014

I reached the hotel at 11pm and was told that they dint had enough rooms so was made to walk with my luggage to a hotel some half a km away to accommodate me in a different hotel. I was with another person who had booked room in the same hotel and had met same situation to his horrible experience the guy was not given room in that hotel too so had to go to another hotel. I hope he got some room ultimately to sleep. But was a real bad experience.

  • Stayed March 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 15, 2014
Sir,
We regret the inconvenience caused. All the hotel bookings are done according to rooms available but in rarest of rare circumstances sometimes(as in your case) a guest at the last moment decides to extend his stay with us, in which circumstances we become helpless . But we make it a point to book a better hotel for you, where a hotel employee specially escorts you to make sure you are comfortable.
Sheetal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
karur
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2014

It is a budget hotel with all basic amenities. The check in was so quick and comfortable. The room is surprisingly quite enough. Though the Toilet fittings and wash ware are new, it is not
properly fixed. Health faucet is on left hand side of the Toilet. How can a man take the faucet in the left hand and wash his Butt in the left hand?Ridiculous. Shower Curtains are not properly
maintained. Breakfast is very average. For the parantha you can have only the curd, even subji is not available. Omelette is made of Egg only. No onions,Tomato or any other basic
ingredients in the omelette. Very basic food. They have coffee in the breakfast. But no spoon
was seen anywhere to mix sugar or milk.Very near to Karolbagh metro and market.If you compromise for the Tariff budget, the stay is ok.The person in the Reception is very nice. But the hotel is not fully dependable on one man service.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelpoojapalace, Guest Relations Manager at Pooja Palace Hotel, responded to this review, March 11, 2014
Sir/Madam,
Thank you for your review.We regret the inconveniences caused but the toilet fittings are placed according to the wall and pipes placement.We try to provide good breakfast in a reasonable price bracket so, there is no subzi with stuffed paranthas and the omlettes can be made according to your choice on demand.Thank you so much for you inputs as we hope to improve and provide you better services on your next visit.
Sheetal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pooja Palace Hotel

Address: 15A/11 W.E.A Ajmal Khan Road, Opp Pooja Park | near Karol Bagh metro station, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #86 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pooja Palace Hotel 3*
Number of rooms: 29
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