We booked two rooms, family suite and 1 room. The Family suite was huge with 2 queen beds strategically placed to give privacy which is great for couples travelling and would prefer to remain together for convenience or costs.
Family suite basin leaks but staff were quick to attend to it making it safe by mopping i it up and providing a mat. It was the same with the blocked toilet in the morning a room attendant plunged the blocked toilet until it was safe to use. The hot water was warm enough to shower. The bathroom needed some work.
We requested extra towels, only two were provided. The fridge was filthy so we did not use. Air con did not work and as we were only staying one night we did not bother find out if works or not.
We ordered room service and the Indian cuisine tasted like frozen meals zapped at our request, chicken biryani, chicken chowmein, butter chicken. The chicken and chips surprised me it was crisps scattered on slices of tomato, radish, carrots and slices of lime. The cheese toasted sandwich was toasted but no cheese filling and served with crisps scattered on top.
There are a few steps to the front doors which open into the lobby. There is also an elevator.
The level of service provided by staff made the stay comfortable as requests made were attended to promptly.
Despite the bathroom issues and menu items causing confusion and amusement, I would stay here again because the beds were clean, linen and towels were white and living area was comfortable (sofas coffee tables, wardrobe and huge mirror wardrobe with lots of lighting and power points in the right places to charge your gadgets etc.)
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- Also Known As:
- Hotel De Holiday New Delhi
- Holiday Inn New Delhi
- New Delhi Holiday Inn