I was very impressed! Drivers were waiting right on time to pick up me and my family. I had cramps when I arrived at 4am and the receptionist immediately provided aspirin free of charge. The room was comfortable, clean and stylish, with lots of nice cultural touches and little snacks. When my family's driver was delayed departing by airport parking attendants the hotel management offered us a free massage for our trouble. An English speaking driver for a tour of Delhi was quickly arranged at a reasonable price. The rooftop restaurant was cute, obviously some effort had been put into the design, and the mojitos were great!!! It is rare to find this level of customer service. Staff were uniformly warm and welcoming, and I appreciated the personalized letter in the room asking us not to tip individually, but to leave something for the whole team at the end if we were happy with the service, which we definitely were and did! Only downside is the location is out in the suburbs, but well worth the taxi ride into the city center.
- Official Description (provided by the hotel):
- 17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more less
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- Also Known As:
- Shanti Home New Delhi
- Shanti Home Hotel New Delhi