A great location (right in the heart of Connaught Place) with clean / effecient rooms, a great restaurant (Zaffran) and above all else a staff that is completely devoted to Customer Service.
If you want to stay in a pristine resort, isolated from the experience of truly being in India, then stay at a hotel like the Imperial and pay three times the price as Hotel Palace Heights. If you want to stay at a wonderful hotel and be able to step right out into the heart of Delhi, then the Hotel Palace Heights is the place for you.
The entire staff was extremely helpful and friendly. They helped with issues/problems completely outside the hotel, like previously booked tours and changes to flights on the part of Air India. It didn't matter - the staff was there to help. On our final day we had a flight late at night. When we returned to the hotel to pickup our bags before heading to the airport, they allowed us to use our room to clean up and shower before heading out. This was late in the day and well past the time when we had already checked out. When we had early pickups for tours, they perpared our breakfast well before the normal serving time.
- Official Description (provided by the hotel):
- Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more less
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- Also Known As:
- Palace Heights Hotel
- Palace Heights New Delhi