I recently stayed here as part of a tour group. Initially I found the place very clean and tidy and the staff were also very friendly. After checking out of the hotel I was unfortunately robbed of all my possesions and had no choice but to leave the group and return to the hotel to get everything sorted.
Upon my return the management and staff were absolutly brilliant. They helped in everyway possible, offering me a discounted rate on the room, letting family call the hotel numerous times and making phone calls on my behalf to name a few gestures. Generally offering support, advice and reassurance. As a single female alone in Delhi my appreciation of their hospitality is priceless.
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