The hotel is clean and comfortable and the staff are lovely. It's located in a small alley in the back of Old Delhi which may be a bit overwhelmng for a first-time visitor, but I found it to be one of the more interesting neighborhoods in Delhi.

The service was inconsistent, which was a real let-down. I waited an hour at the airport for the prepaid pickup and when nobody arrived set out on my own. 2 hours, one taxi and one rickshaw later I finally located the hotel. Note that their booking confirmation forms have no address or phone number on them so write them down separately!

The hotel solicited information about my plans then recommended a travel agent who turned out to offer very poor value. The first day he sent a driver in a non A/C car that rattled all over Delhi. I'd asked for hotels like Tara Palace and although I was charged similar rates, got some substandard hotels in Agra and Jaipur and a replacement driver who insisted on taking me to commissioned "crafts shops" despite the owner's insistence that they wouldn't. If Tara Palace is going to quiz their guests about plans then send them to a recommended travel agent, they should make sure the agent is delivering what he promised and value for money.

This hotel is new with spotlessly clean, spacious rooms and comfortable beds. The staff were exceptionally friendly, they bent over backwards to assist and the restaurant food was OK. Internet is available in rooms if you have a PC and the room and laundry service was good.

There were insufficient blankets on the bed on arrival but more were secured from reception after a phone call. This seems to be common in India in that you are given one single top sheet and one single blanket for a queen sized bed. This happened several times in various places.

The location was good and central as long as you didn’t mind going down an alley (probably better for groups or couples than solos). The Red Fort and metro only a short walk away.

A very good hotel for the price and a great find in Delhi where many of the hotels are a disgrace, even if you pay much more.

We would definitely stay there again.

I arrived at by myself at night., and as a female was a little apprehensive. I was a little put off at first as it is tucked away down a lane in a not so welcoming part of Delhi. But upon entering I was given excellent, friendly warm service. The rest of our party of 14 arrvived over the next day and all received the same treatment. The rooms were clean and neat. The restaurant served tasty food and nothing was too much trouble. The rooftop terrace provide excellent views over the Red Fort. Perhaps if you were travelling solo(female) or first time to India, it is not ideal,but for couples, or groups it is fantastic. Would recommend. Internet access in the rooms plus cable TV, prompt 24 hour room service. Nearby is busy Chandi Chowk which in day is colourful and you can buy fresh fruit at markets. Nearby is Haldirans -great clean Indian fast food plus fantastic sweets! And if you must there is also a Mcdonalds nearby

Tara Palace was our first hotel in India and it was with some trepidation that we got off our coach in Old Delhi.

The facade was not impressive - far from it; but the warmth began as soon as we walked in the door.

The accommodation was clean and the staff could not have been more helpful. The small but friendly eating area was always open and it was a treat to wander in for our tea and toast early in the morning.

Hot water was a bit dodgy at times, but staff were always willing to help us when we got into trouble.

Drinks on the roof was also a treat. All in all, a really good quality three-star hotel.