I got a night time flight from Mumbai to Delhi so thought I'd ask Cottage Yes Please for airport pick up and paid the extra, which was fine. When I arrived to check in, I had originally asked and pre-booked for 3 nights in a standard on suite room but the man told me that my first night, I would have to have a Deluxe room because they were fully booked. This cost me double the price of a standard room! (Classic ploy to take advantage of a lone traveller arriving late). I couldn't be bothered to argue as it was late and would've been hard to find somewhere else. So the next day, I packed my bags and went to the reception and made sure that he moved me back to a standard room for the next two nights. When I got into the room, it was not even cleaned and had rubbish left over from the previous guests but the worst thing was when I entered the toilet, it had this stench that made me want to puke!!
Just because it's classed as a budget hotel it does not excuse bad service. I stayed in other budget hotels and hostels which provided friendly and helpful service.
The decor is about the best thing in this hotel but for the bad service, lack of hygiene and getting ripped off, I suggest you say No Thanks! And that's putting it politely.
- Also Known As:
- Cottage Yes Please Hotel New Delhi
- Cottage Yes Please Hotel
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