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“Hidden Gem” 4 of 5 stars
Review of The Florence Inn

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The Florence Inn
3.0 of 5 Hotel   |   15-A/6, W.E.A. Ajmal Khan Road,Karol Bagh | Near New Bloom School, New Delhi 110005, India   |  
Hotel amenities
Ranked #111 of 593 hotels in New Delhi
Mumbai
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
71 helpful votes 71 helpful votes
“Hidden Gem”
4 of 5 stars Reviewed February 11, 2014

We stayed at this awesome hotel for 5 nights,this hotel is absolutely clean, check-in formality bare minimum, the premium rooms are small, the beds very comfortable, complimentary tea/coffee making facility is provided, the room service quick and very efficient, the toilet in my room had a tub , the complimentary toiletries were generous , breakfast was good, not a big spread but a daily change,room service is 24 hours, the food at the restaurant is always freshly cooked, the portions are bit small but tasty and very reasonably priced , entire staff is courteous and helpful, special thanks to Mr Biswajit Sarkar who efficiently handled our bookings and changes, also Thanks to Mr Santosh- Reception and the entire Florence Inn team - The entire stay was awesome and memorable - Jayesh Kataria

Room Tip: The Premium rooms are bit small,Executive rooms are bigger
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 16, 2014
Dear Guest,


Greetings from Florence Hotels!!!


Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful, it’s always nice to hear we are getting it right.

Again, I wish to thank you for your input and hope to see you the next time you travel to our area.
Sincerely yours,

Sanjeev Pande

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2014

This place was recommended to me by a colleague. Nice location, clean and spacious rooms, free Wi-Fi (very rare to find in India) I stayed there was two days & my stay was pleasant & memorable. The beds were quite comfortable. Room service was phenomenal as well moreover; it’s a hotel that offers all you could ask for. Very friendly staff everything in rooms is very well presented and clean.

Room Tip: very nice excecutive room neat and clean amazing
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 16, 2014
Dear Guest,

Greetings from Florence Hotels!!!


We are glad you choose to stay with us while you were visiting New Delhi India and taking the time to post positive comments about your stay and also suggestions. Thank you again and we hope to see you in the near future.

Sincerely yours,

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2014

We stayed at this lovely hotel on the first and last night of our 19 night tour of Rajasthan.
The hotel is situated in the vibrant Karol Bagh area of Delhi.
The whole hotel is clean and fresh. The staff are friendly and welcoming. The room we stayed in was basic and typical of a city centre budget hotel. It was, however, exceptionally clean and fresh and even included an electronic safe.
We also ate in the restaurant on our last night. The food was superb, beautifully cooked and very reasonably priced. Breakfast on both occasions was good with eggs cooked to order if required.
They also offer to change your money at a very good rate and commission free.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 16, 2014
Dear Guest,


Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi.

Regards,

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 6, 2014

This hotel has extremely helpful and friendly staff. Location is very central in Karol Bagh which is the destination point for shopping and I personally love shopping, rooms are descent and restaurant served great food. The trip to Agra was arranged by the hotel by providing transportation which was very safe and I enjoyed it a lot.

Room Tip: 307 is very nice room like it -like category executive room
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 16, 2014
Dear Guest,


Greetings from Florence Hotels!!!

Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right.

Again, I wish to thank you for your input and hope to see you the next time you travel to our area.
Sincerely yours,

Sanjeev Pande

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2014

Great location, great rooms, and great food I stayed here with friends in March 2013. The Hotel is fine... honestly a wonderful hotel the service was good and Cleanliness was excellent The rooms are very spacious and more than adequate, they have all modern facilities in the rooms and a 24 hours room service which is very difficult to get in this kind of budgeted hotels in delhi.

Room Tip: 206 is very nice room like executive category book now
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 16, 2014
Dear Sir,

Greetings from Florence Hotels!!!


We are glad you choose to stay with us while you were visiting New Delhi India and taking the time to post positive comments about your stay and also suggestions. Thank you again and we hope to see you in the near future.

Sincerely yours,

Sanjeev Pande

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2014 via mobile

We stayed here at the beginning of a tour of India, and was most happy. The staff were friendly and helpful and the rooms clean and big enough for two people. Breakfast was basic we stuck to tea and toast but that was the case for most of our trip. We would happily stay here again, thank you for a pleasant stay.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 3, 2014
Dear Guest,

Greetings from Florence Hotels!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels

It is our earnest endeavour to ensure that our guests enjoys a memorable experience and I am delighted to know that you had a wonderful stay with us.

Thank You for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to Florence Hotels New Delhi

Kind regards,

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballarat
Top Contributor
96 reviews 96 reviews
32 hotel reviews
Reviews in 56 cities Reviews in 56 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 24, 2014 via mobile

We stayed here for two nights. Although the room was looking tired with chairs wearing etc the beds are softer pillows are softer and the bathroom lights work. The dining room is cosy and breakfast buffet is generous overall good safe food. Service at front desk is excellent

  • Stayed January 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, February 3, 2014
Dear Guest

Greetings from Florence Hotels!

Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us, we will review the quality of our accommodation, our F&B options. We thank you for your appreciation and your positive feedback and look forward to welcoming you back at Florence Hotels New Delhi.

Best Regards

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Florence Inn

Address: 15-A/6, W.E.A. Ajmal Khan Road,Karol Bagh | Near New Bloom School, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #111 of 593 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Florence Inn 3*
Official Description (provided by the hotel):
Amongst the finest downtown hotels located in the heart of the city. At the Hotel Florence, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Hotel Florence is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 
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Also Known As:
The Florence Hotel New Delhi
Florence Inn Delhi

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