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Hotel SunStar Grand: Traveler Reviews

3.0 of 5
7A/17, W.E.A. Channa Market | Karol Bagh, New Delhi 110005, India
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Hotel SunStar Grand
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Ranked #12 of 561 hotels in New Delhi
Most recent review
4 of 5 stars Reviewed March 9, 2013
Bertine C New Delhi, India
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188 reviews from our community

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Traveler rating
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Date Rating
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Our Karol Bagh home”
4 of 5 stars Reviewed March 9, 2013

Well located in the Karol Bagh area, close to the market and metro station. We were surprised to be offered a rose and a pastry on Women's day by management. Friendly staff welcomed us and attended to our every need. I will definitely return to this hotel next time I come to Delhi.

Room Tip: The upstairs rooms are quiter.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Bertine C about Hotel SunStar Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review
April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the rooms, good location close to market,near METRO, helpful & friendly staff who looked after your needs.
Thanks for referring our hotel as OUR KAROLBAGH HOME
We will still try to improve & make sure that you keep patronizing our hotel.
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
4 helpful votes 4 helpful votes
“home away from home in Delhi !”
5 of 5 stars Reviewed March 4, 2013

This hotel was the begining of my great Indian Adventure. We were greated with warm welcomes, sweet smiles and cool drinks.
Ideally located in the heart of Delhi with easy access to all of the markets and tourist attractions. Guided by the kind and generous hand of our hosts; the friendly staff of the Sun Star Grand. The staff treated us with respect and accomodated our every request.
The room was neat and clean, breakfast always hot and tasty!
A pity that I didnt get the opportunity to enjoy the swimming pool nor sauna this time.....
Give the Sun Star Grand Hotel and its warm staff a try!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Navitha78 about Hotel SunStar Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review
April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the warm welcome with smiles & cold drink
You liked the neat, clean & spacious rooms, good location close to market,near METRO, helpful & friendly staff, . hot & tasty breakfast
Thanks for reffering us HOME AWAY FROM HOME
We will still try to improve so that you keep patronizing our hotel
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
1 review
3 helpful votes 3 helpful votes
“SWEET HOME EVERY MOMENT”
5 of 5 stars Reviewed March 4, 2013

We are a group of 20 people from SOUTH AFRICA who booked through ONE STOP TRAVEL&TOURS. We stayed at SUNSTAR GRAND HOTEL. The rooms were very neat and clean. Staff were always friendly and ever ready to be of service. Also enjoyed the food. Location of hotel is excellent, close to metro station and market. We felt very safe here. Swimming pool and sauna/steam bath were a bonus. Wi-fi and internet services were free and a pleasure to use. Guard at door always at door serving us. Day and night managers always accommodated any special requests any part of the day or night. From all in our group, we would like to thank all the organiser, management and staff for a memorable stay. We would definately recommend Sunstar Grand.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask ashry m about Hotel SunStar Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review
April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the NEAT, clean & spacious rooms, excellent location close to market,near METRO, helpful & friendly staff, Free WI-FI ,you enjoyed the food.
You have mentioned your stay as MEMORABLE STAY
You reviewed our hotel as SWEET HOME EVERY MOMENT
We will still try to improve so that you keep patronizing our hotel
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“best place to stay in delhi”
5 of 5 stars Reviewed February 26, 2013

best hotel having pool sonar bath steam bath very nice room and bathrooms very well maintain really nice staff but room service is not good you have to call for water 3 times then they will send u water in res. food quality is not so good as i was on breakfast plain so i experian that food quality is not good but from hotel in walking distance thr in hotel surichi thr u find best of the best dinner lunch and breakfast special Gujrati and rajesthani thali

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Harshdjmehta about Hotel SunStar Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review
April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the clean & spacious rooms, good location close to market,near METRO, NICE staff, WELL MAINTAINED BATHROOM
You had some problem regarding room service & food.
We have taken it very seriously and warned the staff if this is repeated.
Regarding food quality we have given instructions to stewards to inform cook about the taste of guest.
Thanks for referring our hotel as BEST PLACE TO STAY IN DELHI
We will still try to improve OUR SERVICES & FOOD QUALITY
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Great home away from home... Well, away from the craziness of Delhi at least..”
5 of 5 stars Reviewed February 22, 2013 via mobile

I stayed in this hotel while wedding shopping in Delhi. It was everything I hoped for.

1. Clean.
No bugs or dirt anywhere. Staff available at all hours to clean, but not pushy. They wait until you leave to attend to rooms. Hall ways and reception areas are spotless. Room sheets, towels and other bedding very new and clean.

2. Close to major shopping areas and landmarks.
Hotel is 40 minutes or less from anywhere you want to go in Delhi. It is tucked away from unsafe neighborhoods. In addition, it is walking distance from urban shopping districts.

3. Amazing Friendly Happy Staff.
Service in Delhi is extraordinary overall, but the Staff at Hotel Sunstar are not only attentive they are also happy. There is a family like feeling with this hotel staff that is felt through the place. They are constantly working together and cheerful. Also, they get things done. They were able to book a train for us to Punjab while we were out shopping with complete ease. Also, whenever we asked for room service it came immediately.

4. Yummy and filling buffet breakfast
Each morning the hotel served yummy breakfast which was extremely filling. It was a full buffet including unlimited Indian bread and 4 dishes and eggs and toast. Dishes were generally indian spiced cooked chick peas, oatmeal, breakfast pasta, and another Indian meal. Also unlimited tea coffee and juice. It was basically our brunch.

This delightful hotel will do the trick if visiting Delhi.


I also advice getting a driver for your entire stay in Delhi. They are affordable and needed. Taxis and Rickshas are sad and uncomfortable.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Rainara about Hotel SunStar Grand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review
February 24, 2013
Greetings from Hotel Sunstar grand
We are thankful to you for writing a good review of our hotel.
You liked the location, You also liked the yummy & filling buffet breakfast
It is only the pleasure of pleasing our customers that keeps us going and we are happy to know that you enjoyed your stay at our hotel.
We will strive to improve our services even further and we will make sure that you keep patronizing our hotel as you have been doing in the past.
Thank you for referring about our good services & referring us "GREAT HOME AWAY FROM HOME".
You have mentioned friendly staff,comfortable clean rooms, clean bed sheets, clean bedding, clean towels & clean bathroom & helpful staff.
Our entire team is very thankful to you for your reviews.

Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel SunStar Grand

Also Known As:
Sunstar Hotel
Address: 7A/17, W.E.A. Channa Market | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center Restaurant Room Service Shuttle Bus service
Hotel Style:
#12 Business Hotels in New Delhi
#16 Family Hotels in New Delhi
#31 Best Value Hotels in New Delhi
Price Range: $
Hotel Class:3 star (3*)
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