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“Cosy room and friendly personel” 4 of 5 stars
Review of Hotel Lal's Haveli

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Hotel Lal's Haveli
2.0 of 5 Hotel   |   8892/95 Multani Dhanda , pahar ganj, New Delhi 110055, India   |  
Hotel amenities
Ranked #81 of 596 hotels in New Delhi
Bangalore
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Cosy room and friendly personel”
4 of 5 stars Reviewed January 14, 2013

We stayed 3 nights there with our children in the beginning of Jan. The room was very comfortable and nicely furnished. We were given a heat blower which we used intensively as the temperatures where low. The staff was very friendly and the service provided was good. We enjoyed that the shower had warm water around the clock. The location close to the train station and between old and new Delhi was good to discover Delhi. We enjoyed much our stay in Lal's Haveli.

Stayed January 2013, traveled with family
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Dhaka
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2012

1. The hotel offers decent accommodations for the price point.

2. It is only worth it if you are fine with being constantly hounded and hassled about over-priced and dishonest travel arrangements.

3. Do NOT, under any circumstance, believe the travel agent/guy or use the hotel to book travel arrangements, trips or tours.

The hotel is in the seedy area of Pahar Ganj, which actually works out to be a pretty good location if you don't mind the area (It was just fine by us) It is close to the New Delhi train station and a 5 min walk from the Metro. It is also easy walking distance or a cheap tuk-tuk to Connaught Place. For the price, the room was decent. We had a large double bed and hot water. The problem with the hotel, however, is the dishonest guy who handles travel (he also claimed to be the owner of the hotel -- the veracity of this claim unverified, although his office is around the corner in a different building). He waxes poetic about how Delhi is filled with touts trying to rip you off and everyone, except himself of course, is dishonest and not to be trusted. The irony being that it is he who is the dishonest tout trying to rip you off. Indian friends recommended booking a car and driver through whichever hotel we stayed at, so we tried doing this through Lals Haveli. The travel guy gave us a decent price . . . until it came time to finalise details. Once we tried to finalise arrangements (now having been taken to his office for the first time, which was decidedly not in the hotel) the price jumped by close to 50% and a day was knocked off the duration. We decided to forgo his offer and look elsewhere for travel arrangements.

We scrapped the plan to hire a car and driver for the time being and just looked for travel to Agra. A number of options were available, including the train (albeit 3A and later in the day than we wanted to travel -- in hindsight, it would have been a better option than Lals Haveli provided), public buses, taxi drivers (2000 rupees) and tour buses (returning to Delhi but allowing us to disembark the tour in Agra). We found many tour operators offering buses, but decided (wrongly -- this was a huge naive mistake on our part) to offer Lals Haveli one last chance to match the best offer. Lals' travel did indeed agree to match and promised a deluxe tour bus leaving the hotel at 6:15 and taking 3 hours to arrive in Agra. We were taken by a random guy to the main road around the corner from the hotel after 6:30 (it was actually quite cold being mid-December in the midst of a cold-wave -- many people in UP actually died from the cold). The bus did not arrive for quite some time (well after 7:00).

Once on the bus the truth was revealed. To save costs and avoid the 1000 rupees in toll fees, the bus refrained from the expressway and instead took the old road to Agra (This explanation was provided by a fellow traveler who turned out to be an Indian living and working in Muscat, Oman for a travel agency home in India to secure another visa. He and his wife were also duped onto the bus under false pretenses, and like us, none to happy about it). Instead of the trip we were promised and sold, we arrived in Agra close to 3:00 in the afternoon.

The travel hassles were of our own making. After the fact we revisited TripAdvisor and Agoda and found much of this same advise -- the hotel is decent for the price point but it is not worth the hassle of constant hounding and a dishonest man. There are so many other, better hotel options in Delhi. In fact, upon our return to Delhi a week later we stayed at a place on the same road about a block South of Lals Haveli and were much, much happier. With all of this said, we should make a point of highlighting one bright spot -- the man who carried our luggage, summoned the elevator and brought us beer was a genuinely nice fellow, always with a smile on his face.

Room Tip: Look elsewhere -- the travel guy/agent is not worth the hassle and is NOT, under any circumstance, t...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotellalhaveli, Owner at Hotel Lal's Haveli, responded to this review, January 13, 2013
Thanks For Staying In Our Hotel Lals Haveli & Review In Trip Advisor.

As Far As Your Travel Arrangements Were Concerned .We Would Like To Bring To Your Notice That .We Had Not Made Any Travel Arrangements For Your Travel.
However, You Had Been Cheated By a Travel Agent / Touts Claming To Be The Owner Of The Hotel Lals Haveli. This Is The Common Practice By The Touts To Misguide Tourists In Delhi.

PL NOTE THAT FOR ANY TRAVEL ARRANGEMENTS CONTACT THE HOTEL RECEPTION FOR PROPER GUIDANCE.

REGARDS
AMIT
OWNER
HOTEL LALS HAVELI
9810084228
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 26, 2012

Great hotel in Delhi! Right in the middle of the chaotic capital of India, close to the main train station and subway. We were only supposed to stay five nights but ended up staying three more. The hospitality we experienced was uncontested and sincere. We had to get visa photos taken and a staff member literally took us by the hand, across the very intimidating traffic and led us to a little photography studio where we paid pennies and waited no more then 5 minutes for our photos. The location is within walking distance of a subway or if you feel like experiencing Delhi by rickshaw you will have no trouble at all waving someone down. The restaurant at the hotel is one that we ate at quite a few times. The restaurant is on the rooftop patio, and at night you can see a great deal of the city. There is also room service (convenient), constant hot water, and most importantly the hotel is clean and comfortable.The Lal's Haveli is a great place for a short or long stay and for those looking for mid-budget accommodations.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 22, 2012

It was a lovely place to stay in Delhi. My brother and Bhabi stayed there earlier and they recommended this place. We were travelling in groups-a total of 8 people. And we loved this place. The hotel staffs are very friendly and cooperative, very unlike of the people of India. The hotel is located in Paharganj and the train station is just 10 minutes away by rickshaw. There are lots of street shops around which runs till late night. Rickshaws, bus and autos are easily available down the road. The only difficulty is the Metro. You have to take a rickshaw for a 15 minutes ride to get to the nearby metro station. You can also get good sweetmeat just across the road. Though the rooms are not that modern, but the friendly attitude and other things makes you feel at home. They have hot water facilities and also wi-fi service. Their price is also very competitive.

Room Tip: Corner rooms are bigger and better.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 18, 2012

Its my second Home in New Delhi, i always book my stay in Delhi at lal's haveli close to Railway station Metro Station, everything. a very warm staff, would recommend to every one one who is visiting Delhi

Rohit Tiwary

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

Stayed here for 2nights and would highly recommend it! The staff were exceptional-picked us up at 5in the morning from airport, let us sleep and store our stuff in a spare room for the morning at no charge. Avoid the travel agent at this place, he's really pushy but the rest, particularly nawal, go out of their way for u! Food is good, the area is an experience but not in the centre of town so prob not to everyone's liking but otherwise, top place!

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 26, 2012

Located in a popular backpacker area, this hotel has adequate facilities for budget travelers; rooms are stylish and clean; the rooftop restaurant is fantastic and provides a serene retreat in the bustling city; staff are very friendly; I highly recommend this hotel for fellow travelers.

酒店位于新德里火车站旁的闹市区,房间现代,屋顶餐厅是喧闹都市的净土;服务生很友好;我非常推荐这家酒店.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lal's Haveli

Address: 8892/95 Multani Dhanda , pahar ganj, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#22 Best Value Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Lal's Haveli 2*
Official Description (provided by the hotel):
Lal's Haveli as the name indicates, a blend of old world splendour, great eastern traditions and glorious Indian hospitality enhanced by the comfort of the present day of living, it has been designed for the corporate seniors, business men hopping from places, meeting deadlines running the show on the globe. Spacious and bright guest rooms are fitted with air conditioning, heaters, curtains and bed mattresses. The guest rooms are a haven of comfort, there is an aura of gracious olden hospitality. ... more   less 
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Also Known As:
Lals Haveli Hotel

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