I traveled around India in early December with 2 friends, and Hotel Rupam was BY FAR the best hotel we stayed in while in the cities. The staff went above and beyond to make us feel at home, making sure we knew how to turn on the TV and the hot water and everything (traveling like mad for 3 days can make you a little nuts, right?) The bathroom was almost like a real bathroom, with a shower curtain and everything! I think what really speaks volumes about the employees at Hotel Rupam is that they called us in the morning when we hadn't shown up for breakfast by 9...they really wanted to make sure we got fed! It was so nice. I can also tell you that the pictures are true to life, our room looked almost exactly like the executive twin picture, but we had the beds pushed together. We were so lucky to find such an awesome hotel with great staff!