We're quite surprised at the amount of praise this hotel is getting so we're writing this review in the hope of diluting it! I'm sure our standards are higher than many budget travellers in India but the standards of this hotel leave much to be desired. The first room we were shown was dirty, peeling and the bathroom had recently been used. The next room had a plastic sheet over a broken window and every surface was covered in dust. The management was friendly but pretty disengaged. Under the veneer of flatscreen TVs and expensive-looking bathroom fittings the whole place was uncared for, run down and slowly disintegrating. For this level of quality the tariff should be a small fraction of what they are asking for. We required a lot more than what they could offer us so we moved elsewhere.

The staff are really what make this hotel, from the management right down to the bellboys. They were great and really helpful. The rooms are of a relatively good standard too, as long as you're not expecting luxury. Saying that, its all kept impeccably clean, the rooms are spacious enough and hot water is available 24/7. The breakfast is much better than I have experienced in some places too. The location is also good, located in Karol Bagh Market and with metro access to all the main locations close by. It really is a bit of a gem and I would have no issue staying there again! Reasonably priced and they helped us arrange a day trip to Agra by car with a local company for a good price too. The only minor issue I would make is that although the staff are very helpful, sometimes they would do things that were not required nor asked for by ourselves and then demand a tip (to the point where they highlighted they had change for a tip if we needed it), which I thought was really quite rude, especially considering this has not been our experience elsewhere and we did not want their help in these instances. We will tip where genuine help has been given, otherwise it does not reflect well on an otherwise great hotel. If this had not happened, I would probably have said this hotel was excellent.

My best friend had earlier stayed here and chose this hotel on his recommendation. The hotel is very good, fantastic location, staff is very friendly, rooms are neat and clean.
The hotel is best for budget travelers. Breakfast Buffet is basic and tasty. service is very prompt.
My room no. was 102, it was a deluxe room.
Thanx to the entire team of hotel Rupam.

The biggest advantage of Rupam Hotel is the friendliness of the staff.
Otherwise, the level is rather average. In our case, staying there
at the beginning of January proved to be quite a challenge due to
incredible cold. The hotel is not prepared to receive guests with
the temperatures outside ranging from 0 to 3 degrees Celsius. That
meant: cold in the room, even colder in the bathroom, cold at the
reception, not possible to use a restaurant - as it's open, on top
of the building. Wi-fi - worked sometimes, not all the time. The
taxi to the airport was awful - falling apart and freezing us with
the open window, as if we were not already frozen anyway. Actually,
it was also too small for our
little luggage - two modest backpacks, not even fully packed. So,
the overall opinion - average, rather average, although could be
worse. The staff at least provided us with one ancient heater and
two blankets. At the end, a few positive words - yes, it is clean and well-located in Delhi.