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“Good value” 4 of 5 stars
Review of Grand Godwin Hotel

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Grand Godwin Hotel
3.0 of 5 Hotel   |   8502 / 41 Arakashan Road | Paharganj New Delhi, New Delhi 110055, India   |  
Hotel amenities
Ranked #98 of 593 hotels in New Delhi
Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good value”
4 of 5 stars Reviewed December 15, 2013

The Grand Godwin is on Arakashan Road in Paharganj. It’s a convenient (if chaotic) location, not far from New Delhi Station. The hotel provided free pick up from the airport, which is a massive bonus when you first arrive in Delhi.

We stayed for three nights when we first arrived, before travelling. We stayed one more night when we returned to Delhi.

Our first room was great. It was large, and mostly clean. The bathroom was spotless, but there were a couple of dodgy stains on the bed cover. Apart from that thought (we tossed the cover to one side) this was a really good room, excellent value for $$.

The second room we stayed in wasn’t as great—it was a small windowless room, which somehow managed to also be very noisy. Once again, the bathroom was spotless, but I went to make myself some tea, and the cups were disgusting.

One of the great things about the Grand Godwin is the rooftop restaurant. We started each day with an great buffet breakfast. We ended most days eating there (very good food) and having a beer. We met some interesting people on that roof, and it was comforting to know we were eating and drinking food that wasn’t going to make us sick. Neither of us experienced Delhi belly until after we left the Grand Godwin. The restaurant was spotless, including the kitchen, which you can see into.

The hotel staff were pleasant, especially the restaurant staff, but here comes my main gripe about the hotel. I’d just arrived in Delhi for the first time, and anyone who’s been there knows it’s an intense experience. I entered the hotel foyer… and was faced with about eight men in suits, all standing in a group, staring at me. No one spoke for a bit. They just stared. Then one of them dealt with checking us in… while the others lingered around and stared. In fact, the whole time I stayed there, there was a lot of lingering around in suits, staring.

I spent my whole time in Delhi staving off unwelcome attention, which was often full-blown harassment. Do your female guests a favor, and make the hotel the place they know they can relax, away from the harassment they receive on the street.

I’d seen great reviews and write ups in various newspapers, blogs, Lonely Planet etc. And for the most part, they’re true. The Grand Godwin a very good hotel for the price. I'm giving it 4 stars, mainly because of the spotless bathrooms and the rooftop restaurant.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 17, 2013
Dear Guest

We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays, most importantly to note that the restaurant team at the roof top restaurant assisted you in every way with choice of cuisines.

The housekeeping staff who serviced your room and gave you a spotless bathroom will be equally delighted to receive your gracious praise.

Once again, thank you so much for your feedback and we look forward to welcoming you back, soon.

regards

general manager
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Bournemouth, United Kingdom
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 14, 2013

Grand Godwin, Delhi - the hotel is modern and clean, a spiral staircase leads from reception up to the 5th floor restaurant. Our room was a good size, extremely clean and the large bed was comfortable. The bathroom was modern and clean, the enclosed shower had a good supply of hot water. The staff were great, so friendly and helpful. The wifi was fast. The little restaurant on the 5th floor served excellent food at reasonable prices, just R280 (£2.80) + rice, naan ect – lovely to sit and watch the eagles on the mobile phone mast opposite. The hotel arranged two days out with a driver to see all the sights for R3,200 - £32 which was worth it, we had considered the hop on, hop off bus but glad we didn’t - it would have been too slow and hectic. I would advise against the tour operator at the hotel organizing rail travel – total disaster! We would recommend this hotel for your stay in Delhi, it is situated in a side road and you probably, like us, won’t want to wander outside at night but so much to see and do in the day, just nice to relax on the 5th floor in the evening.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 15, 2013
Thank you for staying with us during your recent visit to Grand Godwin and for taking time off to review us on TripAdvisor, sharing your experience.

We are glad to see that you found our rooms clean, spacious and well appointed with our staff members leaving a fine impression on you with their friendly and polite service.
It is our constant endeavor to extend services of the highest standards.

We appreciate your feedback ,Thank you once again for the same.

We look forward to your future visits to Grand Godwin and to the opportunity of being at your service once again.

Warm Regards,

General Manager
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hanoi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2013

grand godwin helped make my arrival in india very welcoming with an airport pick up and kind welcome at hotel. hotel amazing value. rooms among the best i have stayed in. very clean and modern. roof top restaurant great food. Mr Amar the general manager was very helpful and arranged for me an amazing Golden Triangle 4 day trip that i will always remember. i would highly recommend this hotel and staff were fantastic from arrival to departure.

Room Tip: ask for shower with four jets as an amazing room
See more room tips
  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 12, 2013
Dear Guest,

Thank you very much for taking the time to review our hotel on Trip Advisor. Your feedback has indeed brought a huge smile on our face and we feel extremely glad that you enjoyed your stay with us. As a hotel, we always strive to give a guest the utmost stay satisfaction and we have achieved that through you. Indeed very happy to know that you liked the golden triangle tour offered by our professional travel people, I will make sure to share your feedback with the team, every satisfied guest is a huge win for us – they will be delighted to know you are one of them.

Thank you for choosing us for your stay. Please do let us know if we could be of any assistance to you now or in the future. Looking forward to welcoming you back here.

Warm Regards,
General manager
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Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

It is one the best budget hotel so far i have seen. The location of the hotel is really good as it is in the central part .The New Delhi railway station is just 5-10 minutes walk away which is a positive aspect of it. The infrastructure is very beautifully done with a capsule lift installed. The best thing i like about this hotel is the staff, they are very helpful. The rooms are very nicely furnished,The restaurant is truly amazing, the morning buffet had a really good variety of food. Overall experience was exceptional, loved each and every part of it.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 12, 2013
Dear Guest,
i am very grateful for your note complimenting the hotel, and the rooms. Positive feedback from our guests is always a strong motivation to all of us to continuously provide high level of services to our guests.
Thank you once again and I look forward to welcoming you back to Grand Godwin New Delhi in the near future.


With best regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 8, 2013

We prepaid for our room using Expedia, but apparently that wasn't enough to guarantee the room. When we arrived, they said they were overbooked and put us into another hotel. This screams scam to me, although they did switch us to the Grand Godwin the next 2 nights. Once we received the room that we reserved, it was extremely nice. Breakfast was very good as well. The area surrounding the hotel (Pahar Ganj) is not the nicest of areas, but it is extremely close to the railway station, if that is important to you.

Room Tip: Some may find this place loud, bring earplugs
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 8, 2013
Dear Guest

Many thanks for selecting the Grand Godwin New Delhi hotel for your recent stay.
Your feedback is very important and helps us to continually improve our processes.
Its indeed unfortunate that you faced inconvenience at the time of check in due to a reservation inaccuracy and were not satisfied.
This has been since rectified and also we have taken steps to ensure that such issues are avoided and handled better than they were in your case.

regards
GENERAL MANAGER
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Gothenburg, Sweden
1 review
5 of 5 stars Reviewed December 7, 2013

We are two friends who travel around Asia for a few month. We have now been to India and stayed at different hotels. However, it is difficult to find a good and cheap hotel with central location. The hotel is only 5 minutes walk from the New Delhi railway station. There are several shops, restaurants and shopping within 10 min distance with tuktuk. Fully restored and very fresh. You can not find a hotel in New Delhi with this standard at such a low price. Mr. Amar, the general manager, is very helpful and pleasant. He helped us with a police report when we have been cheated at the railway station.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 9, 2013
Dear Guest,

Greetings from Grand Godwin ,New Delhi!

Thank you for your feedback.

I am very grateful for your note complimenting the hotel, rooms and the staff, Positive feedback from our guests is always a strong motivation to all of us to continuously provide high level of services to our guests.
Thank you once again and I look forward to welcoming you back to Grand Godwin New Delhi in the near future.


With best regards,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 7, 2013 via mobile

We loved the room but its location on the central atrium was very noisy. Take ear plugs.
The hotel travel desk will try to sell you trips so be on your guard but when we got ripped off the hotel were fsntastic the worked really hard and got all our money back. I have never been so grateful. For honest and friendliness this place is second to none. Highest recommendation.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, December 7, 2013
Thank you for taking the time to post your kind comments on The Grand Godwin New Delhi. I am delighted to know that you & your family enjoyed the stay with us. It is our constant endeavor to deliver the highest standards of guest experience.

Dear guest as you have mentioned by yourself that you got ripped off by the fraud tourist agency in the city centre and we helped you to get all your money Back , so for us the guest hospitality comes first , we do have our in house travel desk for our guest , so that they won't get cheated by the fraud tourist centres.
We look forward to welcoming you back to The Grand Godwin New Delhi soon.

Regards
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Godwin Hotel

Address: 8502 / 41 Arakashan Road | Paharganj New Delhi, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#40 Best Value Hotel in New Delhi
#79 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Godwin Hotel 3*
Official Description (provided by the hotel):
Hotel Grand Godwin, a 4-story luxury & budget hotel is nestled in the heart of Paharganj New Delhi India and 2 mins walk from the New Delhi Railway Station. The hotel offers excellent leisure facilities, online reservation, luxurious rooms, travel inn hotel, heritage hotel india, cheap travel packages, travel to India's heritage places, guest house, deluxe rooms for conference events, Bed and breakfast, food bars, Tours guides to Agra, Jaipur, shimla, first class facilities rooms with internet, cabs, shopping malls, high standards of comfort and excellent rooms for business & leisure travellers for a memorable stay. ... more   less 
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Also Known As:
Hotel Grand Godwin
Godwin Hotel

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