Stayed here for one night en route back to the UK. I didn't pay for the room myself, but was aware of how much it cost. For the price, I have to say I was expecting a lot better.

Start with the positives: room was spacious, and the marble floor gave a sense of luxury.

Then the negatives: the furniture was a little bit worn, and somewhat dusty. The bathroom was very poor, the walls had patches of mildew and the fittings were covered in limescale. The toilet, even though it had the "sanitary seal" on it, had clearly not been cleaned with a toilet brush. The windows were covered in dust.

However, the worst problem was the noise. The room overlooked a small internal courtyard that was being used as a "utility" area, and the staff were washing dishes late into the night. I put up with this, despite being woken up by the noise at 1230AM and about 115AM. When it happened again, at 230AM, I called the reception. The attitude of the duty manager (I think) was not helpful; he suggested that I was imagining things (I could see the pile of washed crockery out my window), and then said he was "socked" (sic) that this happened etc. At 230AM, with a flight to catch the next day, I came close to "socking" him myself :-) I saw him go down there, and things quietened down, but started again at 7AM.

For what it's worth, a colleague stayed in the same hotel a few days earlier and found it fine. There are apparently "old" and "new" rooms, maybe I got the old rooms.

Missed a flight out of Delhi airport and scrambled for a place to stay. Airport staff pronounced this "Westin" -- imagine my surprise! A true nightmare. I had to laugh that they called the room I got a "super deluxe suite." The shower was made of three glass walls that joined with about an inch gap between them AND NO CAULK. A shower flooded the place entirely. Internet did not work. Guests were hoodlums. Food at the restaurant was abysmal. I'm pretty sure there were fleas in the bed. Took them 2h to send a car to the airport to get me, and every time I called they said it would be there in 5 minutes. Stay away!

We stayed here because a travel agent booked us in saying it is a 4 star.

1. Check in was pathetic, they always give a bad room first. They will change to better room after you complain.

2. They will say no payment was made by travel agent; but that was not always the case & makes your checkout longer.

There seem to be preferential treatment to foreigners for some odd reason.

We were part of a British group booked into this hotel for two nights while touring Delhi. This was a change from our original hotel itinerary in the Delhi area -- and it was somewhat disappointing. On the plus side, it is close to the airport. But in most regards it is not up to strong standards if you are looking for a four or five star hotel. This is two or three stars in Paris at best (and yet it is far from any tourist sites and shopping). The dining room food was adequate, although some in our group went hungry (not liking the few choices). Breafast selections especially were limited. The pool is fine and lovely in the afternoon, but sunset does bring mosquitoes (be sure to have and use your spray). The English language is a challenge for some of the staff, so communication can be humorous or frustrating. The property itself is not bad and has potential. However, some aspects of the rooms are rundown and needing more diligent and regular ongoing maintenance. The hotel is in three buildings. One has a lift, the other two (on two floors each) do not (just so you know). Overall, this hotel was a disappointing ending to our week in India -- our other hotels, in Agra and Jaipur, had been so very much nicer, cleaner, and better run.