We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Westend Inn and New Delhi?

We'll send you updates with the latest deals, reviews and articles for Hotel Westend Inn and New Delhi each week.

Hotel Westend Inn: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 14 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
0
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#175 of 351 hotels in New Delhi
Show Hotel DetailsHide Hotel Details
  • Rooms: 30
  • Address: Near Shiv Murti National Highway No 8 Rang Puri New Delhi 110037 India
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $187 (INR9207) Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Hotel Westend Inn

( 10-14 of 14 )
“Nightmare. Avoid at all cost”

Hotel Westend Inn

Apr 22, 2006
6/6 found this review helpful

I am an Indian living in the US. I am extremely patriotic and proud of India. But this is not about India, just a WARNING about this hotel.

I was transiting via Delhi and had to spend the night. The airport counter recommended this hotel and gave me a ride to the place.
- Check in went on well
- Noticed a party going on in one of the rooms with loud music and over 50 guests and called the front desk if they knew about a party and when it would end. The sound was reverberating since the rooms were all facing an open center area and the volume was way up on the powerful sound system.
- Response: "No we don't, there is no party". (Hmm that's an odd response right?? )
- By around 10:30 PM it was getting louder and the children were running around knocking on doors waking people up.
- This triggered a whole bunch of guests (mostly people transiting and spending just the one night weary and tired) to come out of there rooms and complain.
- Now the staff said they knew about a scheduled "Reception party" in one of the rooms and did not let people know during check in and that they cannot ask the people to reduce their noise "since they were in their room".

For crying out loud, there are over 50 people spilling out of the room, loud music reverberating and children running around knocking on all doors.

Its very odd that a hotel would ignore all their guest for a party. It may very well be that they got a whole bunch of money for it, but shouldn't a hotel of this standard live up to it. The party went on till well over 2:00 AM. In spite of guests complaining and simply too tired from their travel do walk out of the hotel.

Now don't even get me started on the service at "breakfast", where there were over 8 staff helping around 10 guests, where two of them were ganging up on an American guest for taking a second cup of coffee. Apparently each time you take anything, they need to note it down and put it on your tab.

Back at the airport, I asked the same counter which recommended this place and found that a lot of people have bad experience at this place and that they are forced to recommend this place since the owners are politically connected.

Now i truly believe that all the "Stars" that this place may have or get, is all because of the political connections.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: April 22, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
“stay away”

Hotel Westend Inn

Apr 22, 2006
2/3 found this review helpful

very run down, dirty and mosquito ridden - don't believe the non-smoking policy, there are no non-smoking rooms and they all smell of stale cigarettes. The front half of the attached building is collapsing, half demolished, looks like an earthquake zone. Definitely not 4* quality but if you can get a really, really cheap deal it's manageable for one night. Buffet was disorganized but OK. Yes it's close to airport but nothing else is.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: April 22, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
“Worse hotel experience in 20 years...”

Hotel Westend Inn

Save Review
1 of 5 stars
Dushanbe, Tajikistan
Nov 11, 2005
10/11 found this review helpful

On the basis of description found on the web, I expected to have 2 relaxing nights in a hotel with small garden and swimming pool. In fact, the only positive facts about it are: (1) it is close to the Airport (indeed, you hear the planes) and (2) it has a swimming pool (which you may not need so much if your aim is to sleep...). In short, a collection of the worst imaginable:
- doors are paper thin, and windows have single pane which, as the hotel is next to a major highway, means constant traffic noise, and full 'perception' of hotel noises as well - in fact, we did not sleep for more than 50% of the nights we spent there...
- staff is at best strange, usually fully dismal: receptionist not really speaking English (understands AM for PM and therefore your airport pickup is not there, for instance) - also loving to wash the floor and clean the rooms in the middle of night, preferably making as much noise as possible in the process, and speaking really loud, so you have no chance to sleep
- sub-optimal food
- particularly gloomy court for dinner and breakfast
- not-so-clean bathrooms
- no customer service and attention,
- and the cherry on the pie: our second night, a drilling rig was operating (a large one, to dig a deep well) just 10m from our bedroom - at 8pm I called: 'will stop in 5 minutes', at 8:30 'will stop in 1 minute', at 9 I called the manager, at 9:15 I went to fetch the manager myself and drag him literally to the rig, at 9:15 I had to bring the manager again, and finally at 9:30 the rig stopped operating...the staff that said 'it will stop in xx minutes' not only did nothing, but did not even check - they just replied this to keep us 'happy' -
in short, I did not believe it could get that bad, particularly at that price. STAY AWAY BY ALL MEANS!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: November 2005
Member since: November 11, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
“Stay Away”

Hotel Westend Inn

Save Review
1 of 5 stars
London
Mar 28, 2005
17/21 found this review helpful

The tour company I used booked me here for my first night in Delhi. I was appalled. There were mosquitos in the lobby, and the entire place looked like it was falling apart. The walls were stained, the pool had no water in it, and the bedsheets were visibly dirty. The towels were gray, there was no shower curtain (though the curtain rings were still hanging), and I felt it necessary to shower in flip-flops. The only bright spot was the inexpensive internet access that allowed me to look up alternatives for my return to Delhi later in the week.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)
“Sehr schlechtes Hotel!”

Hotel Westend Inn

Save Review
1 of 5 stars
Deutschland
Feb 22, 2007
1/1 found this review helpful

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutofGermany's Summary
Date of Stay: February 2007
Member since: February 22, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $187 (year-round)

Reviews of Hotel Westend Inn

( 10-14 of 14 )
Write Your Own Hotel Review
Been to Hotel Westend Inn? Share your experiences!

Do You Own Hotel Westend Inn?

Hotel Westend Inn Address

Near Shiv Murti National Highway No 8 Rang Puri, New Delhi 110037, India