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“A great place” 5 of 5 stars
Review of Dusit Devarana New Delhi

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Dusit Devarana New Delhi
5.0 of 5 Hotel   |   Samalkha, NH-8, New Delhi 110037, India   |  
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Ranked #16 of 612 Hotels in New Delhi
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A great place”
5 of 5 stars Reviewed August 18, 2014

Spent the weekend and had a great time.Lifestyle Team made all efforts to make our anniversary special. Thankyou for keeping this surprise a surprise for my beloved.place is wonderful so is the team.We shall soon return back.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 19, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we really appreciate the time you must have spent in writing the same. Its great to hear that you enjoyed the special occasion at the resort and our team members were able to exceed and match to your expecatation levels. We look forward to welcome you back soon.

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    119
    34
    8
    2
    1
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24
51
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Ho Chi Minh City, Vietnam
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 7, 2014

We spent a fantastic two days unwinding and romancing in the beautifully landscaped Dusit Devarana. The hotel is only about fifteen minutes from the International airport so we didn't have to struggle through the traffic to get into the middle of the city. Our taxi driver informed us that getting anywhere else in Delhi's mad traffic would've taken us at least 45 minutes. Also, the property is so luscious and green that the temperature dropped drastically as soon as we entered the hotel grounds.

Our room was really spacious with a great view of the tree cover right outside the floor to ceiling windows. We could even see squirrels and birds hopping about on the trees from the bed. It was so calming and relaxing after a busy few weeks planning the honeymoon trip.

We were upgraded to a pool access room on the second day and went for a midnight dip. The pool is a narrow channel with a canopy of overhanging greens which gives an impression of swimming in a secluded stream. Utterly romantic!

The food was par excellence and we never felt the need to venture out at all. We spent the day mostly walking the hotel grounds enjoying the ambient nature sounds and music or lounging in the hotel room which still brought the outdoors in.

Dusit Devarana was the perfect beginning of our Indian honeymoon.

Room Tip: The pool access rooms give you direct access to the beautiful pool from the porch outside your room...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 12, 2014
Dear Guest,

Namaskar !

Many thanks for your feedback and we truly appreciate the time and efforts you must have put to write the same. It’s a delight to hear that your honeymoon trip was well complimented by the services and quality offered at our end. I shall pass on the compliments to my staff member for the quality of food which indeed added to the special occasion of yours and we thank you for choosing Dusit Devarana New Delhi for making your perfect choice for your honeymoon. We look forward to welcome you back soon.

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLean, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 3, 2014

we just stayed for 1 day with my special need child. the hotel has exotic design but absolute disregard for accessibility. the whole walkway inside the hotel is over the water and the wheelchair will get stuck in every foot because of the gap in stone slab. room entrance, corridor , restaurant entrance , everyplace is so narrow that you need to struggle to maneuver the stroller/wheelchair.

the most amusing part is service, every time we called room service, we waited 15/20mins and them call again. in room dining server came with food but no water or even glasses to drink. as we asked about the water, the response is, you have water bottle in the room and may be we need to use the glasses that are in the bathroom.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 4, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. I am very perturbed to hear about the water service and order delay not being dealt aptly by the team members. I am investigating the matter and i will ensure remedial measures to avoid reoccurence for any guests in future. I sincerely apologize for the inconvienence caused.

With regards to the difficulities faced for the wheel chair access, We must appraise you about the exocticness and uniquness of the resort in terms of its look and feel and its architect. I am in complete agreement with you about the difficulities one can face while on the wheel chair. However, there are alternate ways within the resort to overcome the said matter. We have smooth corridors and many elevators for such situations and all our guests who are differently abled can visit each corner of the resort with our personalized assistance by our dedicated staff members. We look forward to welcome you back at the resort again.

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
1 review
4 of 5 stars Reviewed August 1, 2014

It was my second stay here, amaizing rooms with great view, rooms are clean and bathrooms are good too, reception is good and quick but in between my luggage got mixedup with somebody elses, overall a pleasant stay.

Stayed June 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 4, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we are pleased to hear that your experience at the resort was pleasent and comfortable. I shall personally check on the luggage matter and will write back to you once i am done with the investigation. At the same time, I would request you that it should not mar your perception about the service levels offered at the resort and kindly consider the case in isolation. We look forward to welcome you back at Dusit Devarana

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 31, 2014

To the director of the hotel Dusit Devarana /Delhi
Back home in Geneva now, I want to say thank you, to all of you, for receiving me in your beautiful hotel ! A particular thank to the french Maxime (enjoy your month in India!), Varun who was such a valuable help, the such experienced cook, and all your beautiful smiling waitress in the restaurant… It was a great pleasure ( and rest) to be 24h. with you.
Best regards Béatrice room 233 on the 29th july 2014

Room Tip: Room near the so long long long swimming pool...wouahh! Superbe!
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 4, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback and we really appreciate the time you must have spent in writing the same. Its a delight to hear that you enjoyed the services of the resort and will pass on the encouraging words to Maxime (Our International trainee) and to Varun (Our Front office Manager) and we look forward to welcome you back soon at Dusit Devarana.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2014

I have been coming to Delhi on business for a long time this hotel is luxury, service is unbeatable!! And the food! the food so good!

I have meetings here every 3 months and always the most accommodating my employees love it!! Thank you.. Michaela - MAC Cosmetics x

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, August 4, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback which i shall pass on to the team members. We appreciate you recommeding the resort and are thankful to you and your team members for using the services of Dusit Devarana- A luxury resort in New Delhi.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jaipur,
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 22, 2014

This property is in the middle of Delhi-Gurgaon. Very near to international airport. Reaching there is very easy. With the entrance area you can not think of reaching fabulous place like this. Beautiful Architecture. (very different and soothing). It is different, as soon as you enter the entrance area. The entrance lobby and even before... water bodies everywhere...mean everywhere. Amazing mixtures of water bodies, landscaping and architecture. Rooms are real big. Service is generally very good, except we asked to redone pink pasta to add required gravy (expression were not welcoming). Good but really expensive spa. Pool was useably clean looking to the fact that it is in open below trees and length is 102 meters. Food is really expensive with almost Rs 3000 per person per meal without drinks. Almost the same cost as the room for a day. When we stayed it was rainy day... as we moved in the hotel found many places where do to water effect the floor was wet and there were MANY A TIMES when I almost slipped. To save ultimately i had to keep my hotel slippers in my hand. It was my wife's birthday...they put a cake in the room which was almost 2 inches but 8 inches size almost 2-3 pastries size. what a pity. First time in my life i saw such a cake from the hotel.

Room Tip: All rooms are good if swimming freak take pool rooms.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 24, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. I have gone through your feedback and we do understand your concern for prices at the restaurant and at the spa. However, we must appraise you that our food quality is farm fresh and there is a lot of investment done behind that to ensure that our valued guests get farm fresh organic food which should be tastefull and healthy altogether. Our spa pricing is quite similar to many luxury hotels and you are most welcome to enroll for the discounted spa membership program which will definitly allow you to use it at special discounted prices. We do understand your concern for slippery floors but would like to appraise you once again about the look and feel of the resort which is quite open and full of nature and hence there are certain elements which adds to the effect which is prone to weather conditions at times only but not regularly. We truely understand your concerns and will be happy to have you back wtih us at Dusit Devarana New Delhi- A luxury resort in the heart of New Delhi.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Devarana New Delhi

Address: Samalkha, NH-8, New Delhi 110037, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #16 of 612 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dusit Devarana New Delhi 5*
Number of rooms: 50
Official Description (provided by the hotel):
Ensconced amidst a thousand mature trees, Dusit Devarana New Delhi offers a transcendental leisure experience blending modern technology, tranquil natural settings and a touch of gracious Thai hospitality. Perfectly located between the historical attractions of New Delhi and corporate hub of Gurgaon, the hotel provides business and leisure travelers a luxurious urban retreat in the heart of India. The business hub, embassy area, and city’s luxury malls are situated in close vicinity, while the Indira Gandhi International Terminal is just a 10 minutes’ drive from the hotel. ... more   less 
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