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“luxury comes at a cost but not this one” 4 of 5 stars
Review of Dusit Devarana New Delhi

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Dusit Devarana New Delhi
5.0 of 5 Hotel   |   Samalkha, NH-8, New Delhi 110037, India   |  
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Ranked #24 of 649 Hotels in New Delhi
jaipur,
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“luxury comes at a cost but not this one”
4 of 5 stars Reviewed July 22, 2014

This property is in the middle of Delhi-Gurgaon. Very near to international airport. Reaching there is very easy. With the entrance area you can not think of reaching fabulous place like this. Beautiful Architecture. (very different and soothing). It is different, as soon as you enter the entrance area. The entrance lobby and even before... water bodies everywhere...mean everywhere. Amazing mixtures of water bodies, landscaping and architecture. Rooms are real big. Service is generally very good, except we asked to redone pink pasta to add required gravy (expression were not welcoming). Good but really expensive spa. Pool was useably clean looking to the fact that it is in open below trees and length is 102 meters. Food is really expensive with almost Rs 3000 per person per meal without drinks. Almost the same cost as the room for a day. When we stayed it was rainy day... as we moved in the hotel found many places where do to water effect the floor was wet and there were MANY A TIMES when I almost slipped. To save ultimately i had to keep my hotel slippers in my hand. It was my wife's birthday...they put a cake in the room which was almost 2 inches but 8 inches size almost 2-3 pastries size. what a pity. First time in my life i saw such a cake from the hotel.

Room Tip: All rooms are good if swimming freak take pool rooms.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 24, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. I have gone through your feedback and we do understand your concern for prices at the restaurant and at the spa. However, we must appraise you that our food quality is farm fresh and there is a lot of investment done behind that to ensure that our valued guests get farm fresh organic food which should be tastefull and healthy altogether. Our spa pricing is quite similar to many luxury hotels and you are most welcome to enroll for the discounted spa membership program which will definitly allow you to use it at special discounted prices. We do understand your concern for slippery floors but would like to appraise you once again about the look and feel of the resort which is quite open and full of nature and hence there are certain elements which adds to the effect which is prone to weather conditions at times only but not regularly. We truely understand your concerns and will be happy to have you back wtih us at Dusit Devarana New Delhi- A luxury resort in the heart of New Delhi.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
New Delhi, India
1 review
5 of 5 stars Reviewed July 21, 2014

I have been to this amazing, beautiful, award winning landscape architectural,
property for my work conference last week. I was highly impressed with the warm welcome as we arrived in the lobby. We were escorted to the Club Prive where we met the manager Ms Shameem Fathima with her lovely smile and professional approach. She took very good care of our meetings and showed us the beautiful resort, the passion to create the wonderful creativity., though the food in the restaurant is ok but overall our experience was worth and will come back soon.
I will recommend to all my friends and Corporates.
gayatri Sharma

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 24, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we truely appreciate the time you must have spent in writing the same. Its great to hear that you enjoyed the experience at Dusit Devarana and will definitely pass on the compliments to Shameem who is a very dedicated and guest focused manager at Club Prive to share with you on this platform. We look forward to welcome you back soon and thanks once again for recommending the resort.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 12, 2014

Fabulous architecture, peaceful grounds complemented by exceptionally courteous staff and an exceptionally good team in the kitchen. Had one or two niggles but these were dealt with promptly and with a smile. Great spot to relax in after a busy day at the office.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 16, 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. Its a delight to hear that you enjoyed the hospitality and services at Dusit Devarana and i will definitely pass on the compliments to the team members. We look forward to welcome you back soon at Dusit Devarana.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed July 10, 2014

Dusit Devarana is an Unmissable Hotel property! Stunning and Fabulous landscaping - its like a far away resort - albeit 5 minutes from the New Delhi International Airport .
I stayed there for two nights with my husband and I must say the service, the food & super luxurious stay made our trip worthwhile. The pool is just breathtakingly beautiful.
A perfect place to revive & rejuvenate

Room Tip: Devarana Pool Room with the private pool deck
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 11, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback and we really appreciate the time you must have spent in writing the same. Its incredible to hear that you had a wonderful time at Dusit Devarana and enjoyed the hospitality and the ambience of the resort. Our vision and mission is to provide with extraordinary service levels which should match with the product as its very exotic. We look forward to welcome you back soon at Dusit Devarana- A luxury resort.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
2 reviews
5 of 5 stars Reviewed July 10, 2014

Beautiful property which is complimented by absolutely amazing staff!! stayed there for a couple of days and i think its a perfect getaway if u you wanna be in Delhi and yet stay away from the hustle bustle of the city. Brilliant service and a very welcoming staff. Would definitely visit again and certainly recommend it to everyone.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 11, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback and we really appreciate the time you must have spent in writing the same. Its incredible to hear that you had a wonderful time at Dusit Devarana and enjoyed the hospitality and the ambience of the resort. Our vision and mission is to provide with extraordinary service levels which should match with the product as its very exotic. Thanks once again for recommending the resort and we look forward to welcome you back soon.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

Absolutely loved the stay here. The first thing that strikes you is how amazingly the property is built. Hard to imagine you would land up in such a place in middle of the concrete jungle that Gurgaon is. So once you have gasped at the beauty of the place, it only gets better and better. The rooms, spa, pool is magnificent. To top it all, the service is,well, oscar winning.
So to sum it all, do go there if you are looking for a heavenly experience and you wont come back disappointed.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 9, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback and we truely appreciate the time you must have spent in writing the same. It gives us immense pleasure to hear that you enjoyed your time at Dusit devarana and shall pass on the compliments to entire team at the resort. We get overly satisfied when our guests get their value for money and their expecations are exceeded. Thanks once again for recommending the property. We look forward to welcome you back soon and assure you of best services in times to come from our dedicated staff at Dusit Devarana.

Regards
Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed July 8, 2014

Great place. Very hospitable staff. We felt welcomed every minute of our stay there. The experience was 7 star with the staff going out of their way to accommodate any of our requests.
I recommend this place to anyone who likes to be treated like royalty.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaideep A, General Manager at Dusit Devarana New Delhi, responded to this review, July 9, 2014
Dear Guest,

Namaskar!

Many thanks for your valuable feedback and we truely appreciate the time you must have spent in writing the same. It gives us immense pleasure to hear that you enjoyed your time at Dusit devarana and shall pass on the compliments to entire team at the resort. We get overly satisfied when our guests get their value for money and their expecations are exceeded. Thanks once again for recommending the property. We look forward to welcome you back soon

Regards
Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Devarana New Delhi

Address: Samalkha, NH-8, New Delhi 110037, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #24 of 649 Hotels in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dusit Devarana New Delhi 5*
Number of rooms: 50
Official Description (provided by the hotel):
Ensconced amidst a thousand mature trees, Dusit Devarana New Delhi offers a transcendental leisure experience blending modern technology, tranquil natural settings and a touch of gracious Thai hospitality. Perfectly located between the historical attractions of New Delhi and corporate hub of Gurgaon, the hotel provides business and leisure travelers a luxurious urban retreat in the heart of India. The business hub, embassy area, and city’s luxury malls are situated in close vicinity, while the Indira Gandhi International Terminal is just a 10 minutes’ drive from the hotel. ... more   less 
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