Rated and regarded as one of Delhi's Delux hotels the Hotel Qutab was a severe disappointment, being nothing better than a standard Holiday inn but at exhorbitant prices. I stayed in the hotel when I arrived and then upon my return from a Golden triangle Tour booked through Diplomatic Holiday in Delhi (which I would never do business with ever again). The first room was part of the tour with an enormous plasma television screen on the wall and nice toiletries including a silk bathrobe. I paid for the last wo nights as they were not part of the package and was vastly over-charged $200. U.S. for a much smaller room with a standard television. The food was generally good (but overpriced) and the service excellent. The drawback to this property is that it is not located in the downtown core of Delhi, if one can even identify a downtown core, but set admist absolute squalor. I felt as if I were a captive in the hotel. One short walk outside of the compound for some fresh air was enough for me. This property caters to mostly Indian business people and is definately not for a tourist visiting Delhi. Not recommended.

Hi,

I am an Indian national who stayed at Hotel Qutab along with my wife who is a US citizen. I stayed there for just 1 day during a 12 hour stopover before boarding an international flight back to the US from Delhi in November 2005.

Firstly, if you call them and ask, they will tell you they are a 4-star or 5-star hotel. Hotel ratings are too inconsistent in Delhi, and most likely hotel staff in Delhi will tell you what you want to hear about their star rating. I would not give Hotel Qutab more than a 3-star rating for class/amenities and a 4-star rating for service. I paid $140 per night for my stay. But of course, in Delhi, demand is greater than supply for hotels, so they charge you whatever they can think of.

I requested early check-in a week ago and it was promised when I paid for it a week earlier. Even if I wanted to check-in at 10:30 a.m. as opposed to the 12:00 p.m. check-in time, if there are no rooms available, they are not going to bother to let you know in advance. So I had to wait for an hour in the lobby while they waited on someone else to check out and get my room made. It was however nice of them to offer me some free tea :-) for making me wait, though it did not make a difference to me.

Their air-conditioning unit seemed like it was started just before we walked into the room and did not work right for the few hours we stayed there. Their room service was good, the hot water worked great and the bed was comfortable. Their internet connection was down because their server was down, I'd think they'd be better equipped with all the money being charged for the room rates. I had wanted to check my flight schedules and they did not have a phone book with them to get hold of phone numbers. They did however connect me to the Yellow Pages hotline free of charge and I was able to obtain the required phone numbers.

Upon check-in, I had confirmed that the payment was already made for the room. However, upon check-out, thanks to a lack of communication with the staff working in the evening, they had to make a bunch of calls again to make sure the payment was already made and made me wait a good 15 min. during check-out before confirming something they should have known.

Sriram

We stayed at the Quatab for 14 days last year and the service especially from the restaurant staff was exeptional. We are trying to book again for 2006. Excellant

My family and I stayed at the Qutab on 2 separate occasions in january 2005.

On leaving we did not have time to go to the post office and post our holiday postcards - about 20 of them.

So we left the money for postage with staff in the reception and someone promised to post the cards.

Now, 3 months later, nobody has received a postcard. Not one single postcard arrived.

What should I think ?