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Clarion Collection Qutab Hotel & Apartments: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
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  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 9 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#105 of 351 hotels in New Delhi
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  • Hotel class: 3 of 5
  • Rooms: 122
  • Address: Shaheed Jeet Singh Marg New Delhi 110 016 India
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Six-story Hotel featuring views of Qutab Minar Tower. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $307 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Clarion Collection Qutab Hotel & Apartments

( 2-6 of 9 )
“A shambles of a 5 star that provided doss house quality of life”

Clarion Collection Qutab Hotel & Apartments

Mar 1, 2008

This hotel claims to provide a 5 star service and facilities but falls very very far short in terms of delivery. Having stayed here for 6 nights there are clearly systematic problems in terms of management and infrastructure.
a) plumbing/water. For one night we were without running water (or in lavatory), and often the water ran brown. The gurgling of the plumbing kept me awake long enough to have knock on effects for my meetings the following day.
b) noise - a colleague of mine suffered from intermittent but persistent electric motor noises in some service shaft near his room. When eventually moved a day or so later, was moved to exact same position on another floor, with same environmental noise pollution.
c) food - the quality and upkeep of the food is questionable. At breakfast the sliced tomato/cucumber was dried up and almost curling. The cheese board also in a poor state. poor range of food available for breakfast. In general, bizarre discrepancies between room srevice and restaurant menu - such that when asked for a light meal of mushroom soup followed by cheese selection in restaurant was told 'mushroom soup only available via room service'. So, had to go to room, order soup, wait 20 minutes, eat that, then descend to restaurant for cheese course.
d) key system - on at least 5 occasions during stay the swipe card key to room became inactive, and so had to make long trip via slow lift service back to reception to get reactivated - I should put in expense claim for the time and travel involved !
e) overall staffing attitude - the patina of obsequiousness displayed by the staff was not matched by the concept of service provision to the customer - obstructive and just plain unintelligent.

The range of areas in which this hotel falls short amazes me - strongly recommend not to use this.

  • This TripAdvisor Member:
    • Liked — Leaving
    • Disliked — the staff attitude to service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlainTraveller101's Summary
Date of Stay: February 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: March 01, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
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Average price*: $307 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Would not be sad if I had to return”

Clarion Collection Qutab Hotel & Apartments

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4 of 5 stars
Paris, France
Dec 22, 2007
2/2 found this review helpful

The Qutab is a nice modern 7 storey building. Nice marble entrance, helpful and very friendly staff (bell captain, porters), okay reception staff and a nosy hotel manager (who once happened to come into our room without knocking and then only could stumble "oh, sorry, do you wish something from the room service?". Still no clue what he really wanted. Rooms are spacious, some of them with great flatscreen tv, others with standard equipment. Good beds, minibar, in room safe, okay bathroom (not much water pressure in shower). Cosy bar/breakfast restaurant. Just around the corner, same complex, a very good Indian restaurant (expensive though, we paid 160 euro for two bottles of wine). Swimming pool looked good (but too cold to try, outdoor). Room airco should have heated room up (it was only 4 degrees outside) but did not. Everywhere in the hotel it was freezing cold. Internet access excellent (WiFi). They also have sauna/hamman/massage, did not try it out. Location: a bit out of where interesting things are happening, but for business meeting fine. All in all, was good, although a bit overrated perhaps. I would a next time still look for another option, but if I would not be able to find a better one (in terms of location) then I would not be sad having to go back.

  • This TripAdvisor Member:
    • Liked — Clean spacious rooms and friendly staff
    • Disliked — one beetle on the day of departure, was it a cockroach? Also one nosy hotel manager, what did he want?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WimdeWit's Summary
Date of Stay: December 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: July 01, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $307 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Had a great time”

Clarion Collection Qutab Hotel & Apartments

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4 of 5 stars
Scotland
Aug 6, 2007
5/5 found this review helpful

We stayed here last October. It was my first visit to India & I was worried about what the hotels would be like. We stayed here for one night at the start of our tour & for 2 nights at the end. We loved it. The rooms were very clean, modern, quiet & comfortable.The pool area is very nice & there are two restaurants on site.

The buffet breakfast was excellent & the staff would cook Euoropean breakfasts , if you asked. We found the coffee shop staff to be really helpful. They suggested where we could eat in Delhi &, as we both love Indian food, they made us dishes which were not on the menu. The other restaurant was a bit smarter, but was also very good.

We booked thsi as part of a package, so I don't know what the rate was. Woul agree with other reviewers about the attitude of the desk staff. Would stay here again & would recommend.

  • This TripAdvisor Member:
    • Liked — The friendliness of the restaurant staff & the food
    • Disliked — The desk staff- only thing we disliked/could be improved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chad18's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: August 15, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice experience”

Clarion Collection Qutab Hotel & Apartments

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4 of 5 stars
Germany
Jun 30, 2007
5/5 found this review helpful

I stayed at the Qutab twice for a total of six nights in June 2007. I was nicely surprised by the stylish overall appearance, including the design and spaciousness of the room. Internet worked fine, and 2.5 Euros per hour is not an unusual charge. Food is not bad, and there is an additional, very stylish Indian restaurant in the compound that is quite good. You don't want to walk around in the neighborhood, except maybe into the park just next to the hotel. It takes 10 min by taxi to get into a lively part of town.
I was booked into the hotel by my customer who gets a discounted rate that comes out at about 120 Euros / night. By Delhi standards, this is good value for money. If you have to pay the rack rate, things are obviously different. What I didn't like was the fact that I had to pay fully for the night of arrival (where I got into the hotel at 4 am) and the night of departure (leaving the hotel at 1 am).

  • This TripAdvisor Member:
    • Liked — Overall appearance
    • Disliked — No discount for early check-in / late check-out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorges's Summary
Date of Stay: June 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: May 27, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not Recommended”

Clarion Collection Qutab Hotel & Apartments

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2 of 5 stars
TORONTO
Jan 25, 2007
4/5 found this review helpful

Rated and regarded as one of Delhi's Delux hotels the Hotel Qutab was a severe disappointment, being nothing better than a standard Holiday inn but at exhorbitant prices. I stayed in the hotel when I arrived and then upon my return from a Golden triangle Tour booked through Diplomatic Holiday in Delhi (which I would never do business with ever again). The first room was part of the tour with an enormous plasma television screen on the wall and nice toiletries including a silk bathrobe. I paid for the last wo nights as they were not part of the package and was vastly over-charged $200. U.S. for a much smaller room with a standard television. The food was generally good (but overpriced) and the service excellent. The drawback to this property is that it is not located in the downtown core of Delhi, if one can even identify a downtown core, but set admist absolute squalor. I felt as if I were a captive in the hotel. One short walk outside of the compound for some fresh air was enough for me. This property caters to mostly Indian business people and is definately not for a tourist visiting Delhi. Not recommended.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RickyN's Summary
Date of Stay: January 2007
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Clarion Collection Qutab Hotel & Apartments

( 2-6 of 9 )
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Clarion Collection Qutab Hotel & Apartments Also Known As

Address: Shaheed Jeet Singh Marg, New Delhi 110 016, India