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“Very nice hotel near airport” 5 of 5 stars
Review of JW Marriott Hotel New Delhi Aerocity

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JW Marriott Hotel New Delhi Aerocity
5.0 of 5 Hotel   |   Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi 110037, India   |  
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Ranked #6 of 608 Hotels in New Delhi
indore india
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Very nice hotel near airport”
5 of 5 stars Reviewed September 1, 2014

It's a new property of jw near airport which is very comfortable very nice modern rooms nice staff
I always appreciate the buffe breakfast presentation of jw and I find it same here I was hv fast so enjoyed lassi which was a special preperation of chef for us and it was excellent will be here again overall very good experience

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 3, 2014
Dear Rohit V,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
    266
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    12
    5
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2014

The ambience and decor was good but I found the staff a little cold for my comfort. The coffee shop goofed up on the basic chicken club sandwich which was a big big let down for us. I can't comment on the room service because I didn't stayed there.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 2, 2014
Dear MPS Narang,

Thank you for staying with us and sharing a detailed account of your visit at our hotel.

At JW Marriott New Delhi Aerocity, it is our constant endeavor to provide our guests with the best services and facilities. Thus, we are disappointed to know that your experience with us has not been at par with your expectations. The issues raised by you have been shared with the teams and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit and will enjoy your stay with us.

Thank you again for your review and we look forward to the opportunity of welcoming you soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

I stay at this hotel on a fairly regular basis, and have to say it is an exceptional property, that is enhanced by friendly, efficient staff. Good facilities, clean well appointed rooms and very good dining option's. I wish that all hotel's under the Marriott flag were like this!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 2, 2014
Dear Zamflyer,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Outstanding Hotel near T3 (new terminal), serene surroundings, sound-proof rooms, no noise though adjoining the airport. Excellent Staff & Service, Plush Rooms with all comforts and luxury required for business and personal travel.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 2, 2014
Dear RupamVakil,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your detailed review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
1 review
5 of 5 stars Reviewed August 31, 2014

This is definitely a beautiful five star hotel.

I especially want to thank Sumana and Abhijeet. Abhijeet checked us in at 3.00 am in morning. We were having luggage he helped us. Also, he quickly carried out all check in facilities from the room itself (scanning passports etc.).

Sumana helped my Mom a lot. She went above and beyond to assist us with our needs.

I sincerely hope Abhijeet and Sumana are promoted and rewarded for their great service!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Arnab,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 31, 2014

I had to stay in Delhi for a day due to an emergency (missed connecting flight). It took just five minutes to reach the hotel from Terminal 3 of IGI airport. The staff was very helpful and courteous. The room was spacious, well-appointed and comfortable. Cocktails and food were very good. The breakfast spread in the morning was extensive and the service superb. The AYS (at your service) number was very helpful. To my surprise, they provided a Mercedes to drop me at the airport.

Room Tip: If you don't like to walk much, ask for a room near the elevators.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 30, 2014

We are not used to such services in Europe - pickup in limo from the airport, welcome drink at the entrance and reception bypassed through previous mobile checkin. Very friendly staff, a spacious room with great view. Treated like officials. From the start to the end.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Romain ,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Address: Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi 110037, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors creating the perfect setting for both work and relaxation. The hotel is centrally located in proximity to both the domestic & international airports and provides easy access to the city’s prominent business areas as well as key tourist destinations of South Delhi.From wireless connectivity, world-class accommodations, large desks with ergonomic chairs, in-room vaults for laptops & valuables to outdoor pool, state-of-the-art fitness center, JW Marriott Hotel New Delhi Aerocity is an ideal destination for travelers. The JW Marriott New Delhi is renowned for its popular restaurants and bars, extensive banquet spaces for holding meetings and conducting social events, featuring a 1,200-square-meter Grand Ballroom and spa – an ideal destination for complete rejuvenation.Whether on business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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