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“Beautiful & Nice” 5 of 5 stars
Review of JW Marriott Hotel New Delhi Aerocity

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JW Marriott Hotel New Delhi Aerocity
5.0 of 5 Hotel   |   Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi 110037, India   |  
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Ranked #5 of 598 Hotels in New Delhi
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
“Beautiful & Nice”
5 of 5 stars Reviewed July 20, 2014

We spent 5 days and my overall experience was overwhelming. We choose this hotel as it was very close to the airport and second it is close to Cyber hub in Gurgaon, with the Toll plaza gone now it is easy drive to cyber hub.
We received the warm traditional north Indian welcome. The rooms were big & nice with a king size bed, bathroom was big & nice with rain shower. Whole hotel ambiance is very peaceful, quiet and silent, immediately relaxes your mind the moment you enter into the hotel. Also enjoyed the stay at the executive lounge, excellent service, almost one attendant per one guest/table, Chef "Gulati" at the Executive lounge took best care of each & every guest, also recommend the food and drinks as per the Delhi hot weather and that was commendable job. Also i would highly recommend to spend some time at SPA, fitness and recreation center which will channelize and recharge your body & mind.

Pros: 1. Near to the airport.
2. Nice Hotel

Cons:
1. Hotel is in the city outskirts.
2. No private taxi/ cab available in the hotel vicinity, so if you are thinking of a city tour then you have to rely on hotel cab which can be costly for some guest.
3. Lots of hotel construction is going on in the Aerocity, which may take at least 1 more year to finish it.
4. No near by local market or hangout area, if you want to go out and enjoy coffee, dinner, beer or shopping then it is a problem, because anything which can be close is 20-30 mins drive away either you will go to Gurgaon or Delhi city and most of the time traffic is pathetic, even though Toll Plaza is gone but still traffic can give you nightmares as rush hour never ends in Delhi NCR.

Room Tip: although all rooms are nice & big but even though choose rooms which are not facing airport side...
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 22, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining extensive review of our hotel.Located near the airport, we are the first five star hotel to have opened up in the Aerocity space and are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and a special mention has been made of Chef Gulati which is thrilling and motivating indeed .

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 19, 2014

Flawless airport pickup and drop off with a team dedicated to arrival and departures. Very warm welcome in traditional Indian style. Hotel itself is very classy touch of both traditional and modern with high ceilings give it a grand appearance. Staff was was dedicated to service and we did not wait to check-in as it was done right in the hotel room. Bathroom had rain shower and all the amenities of a top class hotel. 24hr onsite restaurant is very convenient although not the best value.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 21, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2014

Spent the night of the 17th July at the hotel. The rooms, lobby, restaurants are all very nice. Check in was a breeze, and the executive lounge we used for our meeting was also very nice. The only not so good part of the experience was the service. While most were trying, either training was inadequate or thier language skills were not great. Regardless, a nice place very near the airport.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 21, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized facilities exceeded your expectations. Your feedback on the service experience has been noted and we will ensure corrective measures are taken to improve the same .
Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 17, 2014

I just stayed at the New Delhi JW Marriott. Beautiful inside and out. Exceptional staff at the executive lounge. Nice workout room and spa. Beautiful outside sitting areas. Exceptional dinning. Several restaurants in one big buffet style. Great idea and very affordable. One of the best I have stayed in the world.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 19, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

This place is brand new, maybe six months old, and a quick 10 minute drive to Terminal 3. Wonderful pool and spa/gym with comfortable - if tight - rooms. Staff was very helpful seeing us off for an early am flight with a to-go bag of bananas and blue berry muffins. Restaurant was excellent both times we ate there (good vino selection). Located roughly 30-45 minutes from downtown Delhi, so only reason to stay here is ease of flight connections.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 15, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014

I was on my second visit to the Hotel and hence was pleasantly surprised when the reception staff was able to remember my preferences.
The Room as usual was comfortable with a good sleep quality. The amenities provided were of high standard.
Room Service was prompt and helpful. They're apparently trained very well and are able to practice what has been taught.
The Buffet menu was an interesting mix and very well prepared and presented.
The Check in and Check out was hassle free.
Despite being away from the city, I will continue to stay here during my next visit also.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 15, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

Hotel offers great service and nice hospitality. The food is really nice and I like the rooms too. I would suggest this hotel to people looking for a nice accommodation near the airport. Though, there are 4-5 more hotels in the area but nothing beats Marriott unless, others throw some steal a deal.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, July 15, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Address: Asset Area 4 - Hospitality District, Delhi Aerocity, New Delhi 110037, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 598 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors creating the perfect setting for both work and relaxation. The hotel is centrally located in proximity to both the domestic & international airports and provides easy access to the city’s prominent business areas as well as key tourist destinations of South Delhi.From wireless connectivity, world-class accommodations, large desks with ergonomic chairs, in-room vaults for laptops & valuables to outdoor pool, state-of-the-art fitness center, JW Marriott Hotel New Delhi Aerocity is an ideal destination for travelers. The JW Marriott New Delhi is renowned for its popular restaurants and bars, extensive banquet spaces for holding meetings and conducting social events, featuring a 1,200-square-meter Grand Ballroom and spa – an ideal destination for complete rejuvenation.Whether on business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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