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“chingari restaurant - a place must to visit” 5 of 5 stars
Review of Park Plaza Delhi CBD Shahdara

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Park Plaza Delhi CBD Shahdara
4.0 of 5 Hotel   |   Plot 32, Central Business Disctrict | Behind Karkarduma Court, New Delhi 110095, India   |  
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Ranked #91 of 593 hotels in New Delhi
New Delhi, India
1 review
“chingari restaurant - a place must to visit”
5 of 5 stars Reviewed June 19, 2013

Hi we celebrated our 11 marriage anniversary in this restaurant at park plaza east Delhi. It was really a memorable experience enjoying the ambience of the hotel along with the best quality of food served in chingari restaurant. Staff was very polite and humble and remained alert all the time.Certainly this restaurant is the best place to party in east delhi.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 26, 2013
Dear Guest,

Thank you very much for your review of Chingari restaurant at Park Plaza Delhi - CBD Shahdara.

We take a lot of pride in the food that we serve and try and make sure that the entire dining is an experience in itself. We specialize in mughlai and north indian cuisine at Chingari. We will be happy to take any requests for your future visits and look forward to seeing you shortly at Chingari.

We are also opening our terrace restaurant SHISH where we will serve Mediterranean cuisine. We will be sending you invites for the same.

Regards,
Siddharth Chaudhry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Noida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2013

I had celebrated my 12th birthday in park plaza delhi CBD shahdara that was a great success.
The staff was very kind and the ambience provided was very nice.This was my best birthday party till date,and memories of this party will always be cherished by all.Thanks park plaza for making this day so special for me.

Room Tip: The delux suite would be my advice to all.
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 21, 2013
Dear Guest,

Thank you very much for hosting your birthday party with us and giving us an opportunity to showcase our work culture.

We wish you a fantastic year ahead and look forward to celebrating many more birthdays with you.
Please take care and thank you very much once again.

Kind Regards,
Siddharth Chaudhry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2013

I went to your hotel with my family to dine at Chingari Restaurant. The hotel has got a charming ambiance. We were served sweet lassi & Khasta Roti along with some dips before placing an order. Foods were delicious & service was excellent. My kids wanted to have some noodles, but normally it is not available in that restaurant. I wanted to speak to the manager, but, met Irfan & asked him if he could. He managed to get it from their other restaurant. I was offered corporate discount on asking for it.
I would like to visit here again & again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 18, 2013
Dear Guest,

We are glad that you liked you dinner experience at Chingari - our specialty Indian and Mughlai restaurant. We continuously strive for excellence in all feedback at this restaurant and this review of yours acts as a huge motivation for us.

We thank you for visiting Chingari and we look forward to seeing you at Park Plaza again.

We will be launching our open terrace Mediterranean restaurant in September and will keep you posted about the launch in the coming weeks.

Thank you very much.

Regards,
Siddharth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 29, 2013

The hotel rates as 5 star falls little short on its status to be at that rating. The ambiance and the approach is not very nice and it seems the hotel has got some management and maintenance issues.

I visited this hotel with my family for a breakfast last week. The breakfast menu and serving is average and their service is even poor than the offering in breakfast. I had to wait almost for 15 minutes to get a cereal bowl that too when was made available I was asked to go back and get it from the buffet table. There were items going out of service and takes long time for hotel staff to refill. They would suddenly stop service some item and will refill or start an alternative.

The staff needs lot of training on how to handle customers and make them feel comfortable. I would rater have rated my experience good if it would have been any other restaurant. However, the services needs to be measured and rated keeping in view that they come from a 5 star badge and hence gets an average rating.

The management needs to realize that no matter what location you operate in, your services has to speak the value of 5 star badge that you carry.

You may still consider visiting this place with some of the online discount coupons available which in fact levels out the value which is being offered by Park Plaza.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 6, 2013
Dear Guest,

Thank you for your review for Park Plaza Shahdara!

We appreciate the time taken to review us and thank you for visiting us for breakfast. I am sorry for the lack of services. I have taken up the matter immediately with the team here and can promise you that this shall not be repeated. We request you to please give us another chance to serve you since we failed to deliver you the Park Plaza experience.


Kind Regards,
Siddharth Chaudhry
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Pest, Hungary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 27, 2013

You can find a diamond out of the beaten track.
So inside the rooms are really modern, spacious, and clean. The staff is polite and helpful, they provide everything you need, and always greet you with a smile.
The food in the Indian restaurant - Chingari - was enthralling. Spicy and so delicious.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 6, 2013
Dear Guest,

Thank you very much for staying at Park Plaza. We appreciate your feedback and look forward to seeing you at the hotel again.

Kind Regards,
Siddharth Chaudhry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2013

We stayed in Park Plaza Delhi CBD Shahdara hotel for 3 nights since its near the Delhi tourist attractions.It is a new hotel that just opened last year. In terms of room, amenities and service- they are good enough for a four star hotel.It is also near to shopping malls,restaurants and MRT.Quite conveniently located. But its not acceptable to mingle with flies(during breakfast) and mosquitoes while your dining.In one of our dinner at Promenade, a mosquito hop in and dive in our ice cream.They replaced our dessert but its not so enjoyable experience. Business center also has mosquitoes even at day time.

They should fumigate the place to prevent dengue and other nasty disease.After all they should keep up with Carlson brand quality.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, June 6, 2013
Dear Guest,

Thank you very much for staying with us at Park Plaza Delhi - CBD Shahdara!

We are sorry for the less than perfect experience in the hotel. We are taking corrective steps to ensure that the pest control measures are in place. We are glad that you liked the rest of the hotel services.

We request you to please give us another chance to host you stay.

Kind Regards,
Siddharth Chaudhry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2013

the stay in hotel was worth the value. very affordable rates and class service the very good hotel specially in east delhi. Good food, good service, good gym, convenient location. Must must go hotel for delhi.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiddharthChaudhry, General Manager at Park Plaza Delhi CBD Shahdara, responded to this review, May 16, 2013
Dear Guest,

Thank you for your review. We are glad to know that you had a comfortable stay and we look forward to seeing you at Park Plaza shortly.

Regards,
Siddharth Chaudhry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Delhi CBD Shahdara

Address: Plot 32, Central Business Disctrict | Behind Karkarduma Court, New Delhi 110095, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #91 of 593 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Delhi CBD Shahdara 4*
Official Description (provided by the hotel):
With 91 exquisitely furnished rooms & suites, Park Plaza will mark the arrival of the first internationally branded elegantly appointed full service 5 star, property in Shahdara CBD – Delhi. The hotel offers an optimum blend of unrivaled comfort, outstanding value of service and convenience to business travelers. Each room & suite is complete with luxurious beds, premium furnishings, a carefully stocked mini-bar, electronic safe, wi-fi connectivity and modern in room amenities & services including LCD TV with Satellite channels, in room tea/coffee maker, 24 hours in room dining, international direct dial telephone, access to business centre with secretarial services and much more. Guests will have the opportunity to unwind by the open air swimming pool and at the state-of-the-art gymnasium. Dining options include Promenade - the all-day dining, Chingari – the Indian cuisine fine dining restaurant, Rouge – the lounge bar, Shish – the open air Mediterranean restaurant and Pool side Bar. The large conference and banquet venues are apt for special occasions, product launches, business meets etc. One could also enjoy an eclectic mix of time-tested Indian & Western therapies / treatments at the spa & salon. The hotel is strategically located close to Connaught Place, Patparganj industrial area, Shastri Park IT Hub and is in close proximity to Sahibabad industrial area and business district of Noida. The hotel is based in the central business district of Shahdara, East Delhi with close proximity to the railway station, metro station, domestic and international airport. Closest Metro station is Karkarduma at a distance of 1.8 kms . New Delhi Railway station is at a distance of 10 kms and IG International airport is at a distance of 30 kms and domestic airport is at a distance of 25 kms. New Delhi Local Information:When India gained independence from British rule in 1947, Delhi was declared the capital city and the seat of government. The city, planned by Edwin Lutyen’s - a leading 20th century British architect, is known for its wide, tree-lined boulevards and numerous national institutions and historic landmarks. These icons are testimony to the grandeur of the past and also serve as major attractions for visitors to the city. Owing to the migration of people from across the country, Delhi has grown to be a cosmopolitan metropolis. Its rapid development and urbanization, coupled with the relatively high average income of its population, has transformed the city completely. Today Delhi is a major cultural, political, and commercial center of India. ... more   less 
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