Stayed at the hotel on 2 occasions during a Golden Triangle trip- the hotel does not sell alcohol but the waiters can buy it at a local shop for you but differant waiters will charge you differant amounts and request service charges on top !!!!!. During the checkout the receptionist asked us to put our pin number into the card machine whithout showing us the bill or the amount - when challenged he cancelled the transaction. It took 20 minutes to try and get the bill in the end they said the computer was broken and could not give us the exact amount of our bill although he had already put the amount in the card machine ?? They promised to send the bill by email but it never arrived after 2 weeks. Additionally the rooms we stayed in had damp patches on the walls and quite musty, it is also right next to a busy road with lots of noise - BEWARE !!!!!!!!!!!
- Official Description (provided by the hotel):
- Basil the residency is a newly constructed Hotel situated in the middle of South Delhi, on the National Highway 2 ( Mathura road) connecting Agra / Noida and a 5 minutes drive to the beautiful Lotus Temple with an amazing view from our rooftop lounge. Also suitable for medical tourism - walking distance to Fortis escorts and a 5 min drive to Apollo hospital.We believe in guest satisfaction for which we make sure we provide comfort, security, cleanliness and privacy and thus keep our promise. ... more less
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