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“Excellence and convenience” 5 of 5 stars
Review of Four Points by Sheraton New Delhi, Airport

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Four Points by Sheraton New Delhi, Airport
4.0 of 5 Hotel   |   Plot No 9, Samalka, NH-8, New Delhi 110037, India (Formerly Nidra Hotel Delhi)   |  
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Hotel amenities
Ranked #50 of 593 hotels in New Delhi
Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Excellence and convenience”
5 of 5 stars Reviewed May 17, 2013

We picked the Nidra Hotel for its location near the airport and its reasonable price. We returned from one leg of our trip and were met by the hotel chauffeur for quick transfer to the hotel - free! Most other hotels we looked at charged for this service, up to $50 US per person. We were able to check some of our luggage and just take carryons for a 3-day tour of the Golden Triangle, returning for our last day in Delhi, and free transfer to the airport for an 8 a.m. flight.
The property is still under development, but the one-storey design and surrounding green space seemed an oasis after the crowded conditions of Darjeeling! It felt like staying in a boutique hotel. The staff were gracious and attentive, the room spacious, comfortable, and spotlessly clean.
We ordered dinner off the a la carte menu the first night of our stay. it was so delicious and well-prepared that we took all our meals here upon our return. The lamburger was perfect - pink, juicy, dressed with delicious pesto sauce. Bolognaise sauce is our family specialty - the spaghetti with lamb bolognaise was nearly as good as ours. The complimentary glass of Indian red wine was a nice surprise - it tasted like a good California merlot.
All in all, we were very happy with our stay at the Nidra. I understand it is going to be coming under the Sheraton chain in the future - we sincerely hope that Sheraton doesn't mess with the boutique hotel feeling or quality of service we enjoyed and turn it into just another typical American chain hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, May 24, 2013
Dear Guest,

We express our heartfelt gratitude to you for encouraging us with your kind review and we take this opportunity to inform that it was a pleasure hosting you with our services.

Our hotel is conveniently located near the International Airport and captivates the travelers with its natural surroundings. We are pleased to know that you thoroughly enjoyed your stay in our lavish rooms that offer modernistic amenities. We are happy to learn that you relished the local and international cuisines prepared by our in-house team of Chefs at Rasa. Your appreciation for the efforts of the kitchen team and house-keeping staff has been duly conveyed to them.

Once again, thank you for your patronage and support. We would deem it a privilege to serve you again.

Best Regards,
Deepika Udyan
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113 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Basingstoke UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2013

The only reason we had to use this hotel was because of a change of timings for Jet Airways. We had to travel back from Jaipur a day early. All I can say is that it was a perfect ending to our holiday.
On arrival at the airport we were met by two large cars, we were a party of 4 adults and a baby, and transported quickly and efficiently to the hotel. There was a wedding reception, with loud music filling the air, when when we arrived. Needless to say our hearts sank as we had an early start the next morning.
The hotel is beautiful, light, airy, and with a Scandinavian feel to the rooms. As we walked down the corridors the music died away until it could no longer be heard. It was tranquil, and difficult to believe it was an airport hotel, let alone this was Delhi.
Although breakfast didn't begin until 7am, the reception staff arranged for us to have our breakfast at 6.30am. Everything was ready for us on the buffet, with a choice of a cooked or continental available. It was a credit to the hotel.
In the future I would seriously consider staying at this hotel as a base for visiting Delhi. Highly recommended.

Room Tip: I don't consider this necessary as I'm sure every room would be a pleasure to stay in.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, May 6, 2013
Dear Guest,

It was a pleasure to have hosted you recently and we appreciate your feedback which indeed is a testimony towards reputed stature of our hotel. Situated on a convenient location away from hustle-bustle of city, our property offers excellent stays and pampers guests with an array of superlative services. Elegant infrastructure, luxury and opulent comfort are three factors that best describe our hotel.

We are delighted to learn that apart from enjoying the stay with us, you appreciate our property and several other aspects. We are proud to have offered a stay that was at par with your expectations and are grateful to you for recommending us further.

We thank you again for considering us and for such admirable remarks. We would love to have you soon again.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Top Contributor
82 reviews 82 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 3, 2013

I had the occasion to stay in this hotel for one night last week and found the location very convenient being only about 15 minutes drive from the New Delhi airport. The property has been recently opened and is spread over a large area and has all the facilities and comforts. Food in the restaurant was very delicious and the staff members were very efficient and service oriented. However, housekeeping could do with some improvement. Overall a good experience.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, May 10, 2013
Dear Guest,

Thank you for your feedback. We are pleased that you enjoyed your visit to Delhi and were able to take advantage of the amenities that Nidra Delhi has to offer. It brought immense satisfaction to us to learn that you enjoyed the services of our staff and were impressed by the quality of the food.

Nidra Delhi is located merely 5 kms away from Indira Gandhi International Airport and is ideal for both transit as well as leisure travelers. Along with comfortably made up rooms supported by state-of-the-art amenities, we also offer refined and personalized In-room dining experience 24 hours-a-day.

Thank you once again for the review. We look forward to welcoming you back the next time you are visiting Delhi.

Warmest Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
103 reviews 103 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 28, 2013

I was looking for a venue for residential wedding of my son and accidently found this place. You can see nothing much from the main road on NH8 but the mere experience of driving towards its reception area and WOW we went. We were asked to wait while the manager attended us and we couldn't resist sitting in the elegant restaurant and then we decided to test their chef's culinary expertise and WOW again - he passed with flying colors. We were five of us and each ordered a different dish and each of us enjoyed our meal thoroughly... super place, i hope we are able to negotiate with them and get to do our son's wedding here.

Room Tip: All rooms open on to the lovely greens so it is all good
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, March 30, 2013
Dear Guest,

Thank you for the review and it was a pleasure to have you at the property. We are very happy that while taking a sneak peek of our property, you also considered savoring different types of delicacies prepared by our in-house team of chefs.

Nidra Delhi occupies a very soothing location with an easy access to the business district. Along with friendly services and state-of-the-art amenities, we also offer banquet and meeting facilities that are well-outfitted with a total space of 3360 Square Feet. Besides, all the rooms are equipped with standard features like daily housekeeping, wireless internet access and more.

We know you have a number of options when it comes to choosing a venue for a grand and residential wedding ceremony. However, if we can do anything to help you with your son’s marriage please reach out to us. We look forward to serving you again in the near future.

Warmest Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kielce
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2013

Hotel located very close to the airport (but noise is not disturbing - there are few kilomentres of distance) or when you have early arrival or late departure - that is excellent. Very nice staff, rooms new, clean and tidy. Buffet breakfast very wide, absolutely good for 4* hotel. I wouldn't recomend for a longer stay when you want to visit city centre day by day, but for a short stay, some business trip - excellent.
According to me hotel is very good and I would stay there with pleasure again.

Room Tip: Important - if you want to sleep eraly - make sure that your room is not located close to the inn ga...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, March 19, 2013
Dear Guest,

We thank you for choosing Nidra Hotel New Delhi as your host during your recent trip to the capital city, Delhi. We are extremely delighted to know that our hotel was at par with your expectations. We strive to offer a wholesome experience to our esteemed patrons through modernistic amenities and unsurpassed hospitality services.

We are a luxury hotel in New Delhi that is in proximity to the International Airport. We take utmost care in creating a peaceful and hassle-free stay for our business as well as leisure travelers. Our spacious rooms are equipped with standard features like personal bar, tea-coffee maker and Wi-Fi. We are glad to know that you had a favorable dining experience with us.

Once again, thank you for encouraging us with your positive review. It would be an honor for us to serve you yet again.

Best Regards,
Deepika Udyan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 17, 2013

We stayed for a short trip in transit, its a nice modern hotel with beautiful design! The very important thing is the attitude and service of the staff is excellent and one of the best i would say in my experience. From the driver who picked us in airport every body exhibit their at most hospitality. The Duty manager is a kind person who supported us in everything with a smile. from overall experience i could find the right management running the hotel with right people on their board. All the best.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, February 2, 2013
Dear Bhupesh,

We thank you for choosing Nidra Hotels Delhi during your recent visit to the capital city and are happy to receive such a wonderful review. We are pleased to know that you enjoyed your time with us and were extremely delighted with our hospitable services. We express our gratitude for your appreciation of the staff right from the chauffeur to the Duty Manager. Your review is a testimony of our service and amenities and encourages the team to further strengthen our resolve in serving guests.

Thank you once again. We look forward to your next visit soon.

Best wishes & warmest regards,
Deepika Udyan
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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2013

We had the opportunity to stay at the Nidra Hotel New Delhi the second week of January 2013. We found the hotel when looking for hotels close to the Indira Gandhi International airport in New Delhi- so that we could stay there for a day before flying out after two weeks in New Delhi, Agra and Kolkata. We found the Nidra Hotel Delhi on the Cleartrip website and got a great deal for our booking- it had good reviews and met our criteria in terms of its location. We selected the option of a Premier room which included two airport transfers and a buffet breakfast. We contacted the hotel directly to arrange for our airport pick up and when we arrived from Kolkata, there was a driver and a luxury car waiting for us. The hotel is located about 15 minutes from the airport and on a beautiful, secure property. From the moment we stepped in the door, we were taken care of- the staff were very accommodating and eager to meet our needs. Our room was spotless and quiet, the shower was beautiful- with hot water available to moment we turned the tap (this is not always something that happens when traveling in India). The bed was very comfortable and the view from our window of the garden was lovely. We ate two meals in our room- and the food- Italian and Middle Eastern Cuisine was delicious. The buffet breakfast was great as well. The hotel arranged for us to go into Delhi- with a private driver- for a reasonable price. Because of the location of the hotel, it would be difficult to get into Delhi without using the car service- but the hotel makes it very convenient to use the service. Our driver was also a great tourguide. One important thing to note about your stay at the Nidra Hotel Delhi is that because it is a luxury hotel and they do not levy a service charge, you need to give individual tips to staff (tips are an important part of the service industry in India). You can give directly to the front desk but we found that it was also important to give tips to the many other staff that were serving us as well- for room service, carrying bags to our room and the drivers. You should factor tips into the cost of the hotel when you are budgeting (though we definitely think it is still worth it).

In all- the Nidra Hotel Delhi was a wonderful experience and we would highly recommend it. It truly was a quiet and elegant oasis and a great end to our trip to India!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport, responded to this review, February 2, 2013
Dear Bethany,

Thank you for choosing to stay with us. We are extremely pleased to know that you had a wonderful stay with us. Nidra Hotel is a luxury business hotel in New Delhi, located close to the International airport. We not only cater to the business travelers but also leisure travelers.

As a hotel, we are different from others in terms of prompt service and understanding the need of the traveler. We take pride in the fact that we have been able to achieve high-level of guest satisfaction by delivering what we promise. We are well aware of the needs of the travelers and try our level best to fulfill those needs.

We, at Nidra Hotels, are really happy to know that you found our hotel worthy to be recommended.
Once again, thank you for your review. We hope to see you again at our property.

Best wishes & warmest regards,
Deepika Udyan
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Additional Information about Four Points by Sheraton New Delhi, Airport

Address: Plot No 9, Samalka, NH-8, New Delhi 110037, India (Formerly Nidra Hotel Delhi)
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #50 of 593 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton New Delhi, Airport 4*
Official Description (provided by the hotel):
Feel the energy of success. Unlock bold experiences within the beating pulse of New Delhi. Experience pure style matched by boundless verve. Dream bigger than you've ever dreamed before. Pique your spirit; expand your mind. Live on the edge, where passion meets possibility. Urban intrigue awaits at the centre of it all, just 5 km from Indira Gandhi International Airport, and 7 km from New Delhi Domestic Airport. A quiet escape away from the hustle and bustle, with easy access to the business district. Everything you need, every detail taken care of by our team of experts. Receptive service interwoven with endless comforts. Dare to live the Nidra way - there's no holding back. Take it, it's yours. ... more   less 
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