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“Return visits” 5 of 5 stars
Review of Hotel City Star

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Hotel City Star
3.0 of 5 Hotel   |   8718, D.B. Gupta Road | Paharganj, New Delhi 110055, India (Biden Pura)   |  
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Ranked #12 of 606 Hotels in New Delhi
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
“Return visits”
5 of 5 stars Reviewed September 29, 2013

As a regular traveller to Delhi I now opt solely for the City Star Hotel.
The place is brand new, spotless and the roof terrace offers a great insight into Delhi life.
Taking a cold one on the roof and watching the traffic is quite a sight.
If you want 5 themed restaurants and staff clad in traditional costumes then dont come here. If you want good value and clean rooms at reasonable rates then this is for you.
The restaurant is adequate and apparently it does have a gym.
The reception staff are extremely cheery soles and I did promise to name them but lost the paper ! (sorry boys), but they really do make an effort and that flows through the whole place.
My next visit for work is looming and some of my colleagues will head for the leafy suburbs and the bland huge hotels in the south with all the mod cons and 5 themed restaurants etc and they will pay handsomely for the privilege.
I rather have a real experience, good prices and a truly welcoming smile from a great hotel and even better staff.

Room Tip: They are all similar.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, General Manager at Hotel City Star, responded to this review, October 7, 2013
Dear Guest,

We thank you for sharing your positive comments on your overall experience at Hotel City Star, New Delhi.

We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to Hotel City Star, New Delhi.
Thank you once again and we look forward to the pleasure of welcoming you back soon.


Best Regards,
Karamjeet Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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529 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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  • Dutch first
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English first
Chintheche, Malawi
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2013

As soon as you arrive at the hotel you are made to feel very welcome. All the staff are there to please you. The rooms where very comfortable and clean. The restaurant had a fantastic breakfast and menu for lunch and dinner. I will definitely be using City Star for my stops in Delhi.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, General Manager at Hotel City Star, responded to this review, September 27, 2013
Dear Guest,

It was a pleasure to have you with us at Hotel City Star. We are delighted to know that you had a wonderful stay at our Hotel & we are pleased to know that you appreciated the staff, services and ambiance of our hotel. Our entire team thanks you & pays you our heartfelt gratitude for posting such a positive & encouraging review for our Hotel on TripAdvisor. Hoping to have the pleasure of your company & chance of serving you soon!

Best Regards
Karamjeet Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 19, 2013

The hotel manager was brilliant, he immediately made us feel welcome and helped us to plan our trip around Delhi and then around Agra and Jaipur as well providing us with a driver for the full 5 days for a great price. He recommended lots of sights in all 3 places and wrote out an itinery for us personally also ensuring we had a English speaking guide/driver. The rest of the staff were very polite and respectful. Great breakfast and nice rooftop restaurant. The hotel can be a bit noisey at night but you are in the middle if the capital of India so what do you expect? We took previous advice and requested a room at the back of the hotel which was fine. Would highly recommend, our stay there was smooth and comfortable all the way for such an amazing price.

Room Tip: Ask for a room at the back of the hotel to avoid the noise from the main road which is relentless bu...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, General Manager at Hotel City Star, responded to this review, September 27, 2013
Dear Guest,

Thank you for the wonderful feedback.

We are happy that you found the hotel services up to your satisfaction. As a team, we try and provide a service with a smile within the best of our abilities.
Your positive sentiments have been shared with everyone. The team is delighted that you enjoyed your stay with us.

We look forward to your next visit at Hotel City Star, New Delhi.

Best Regards,
Karamjeet Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 15, 2013

Service was very good. Very clean so relax when stay this hotel. But in India when you order a meal you have to wait for longtime. This hotel is so new. Use not too much time to go to airport.
Only disadvantage was blackout when i was in dinning room.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, General Manager at Hotel City Star, responded to this review, September 27, 2013
Dear Guest,

We thank you for sharing your positive comments on your overall experience at Hotel City Star, New Delhi. As a team, we try and provide a service with a smile within the best of our abilities

We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to Hotel City Star, New Delhi.

Best Regards,
Karamjeet Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 12, 2013

Me and my partner stayed there on 4th of August 2013 for 5 nights and loved every minute of it.Hotel is central to every thing,it's near lots of bazaars,delhi slums and not far from CP. Our room was lovly on the first floor,the tv had uk channels, which is always a bonus.The doorman always got us the best price for tuk-tuk before we set off.Nothing was too much trouble for any of the staff ,especially the reception staff Karamjeet,Harpreet,Ravi and Rajesh.Me and my partner went to India for 3 weeks in total,After 5nights we flew to Punjab to see all our relatives and after 9 nights we decided to go back to delhi and stay at the hotel city star again as we really enjoyed it that much!!! Highly recommended !!!!

Room Tip: Stayed on 1st floor both times with no complaint!!!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel C, General Manager at Hotel City Star, responded to this review, September 13, 2013
Dear Guest,

Thank you for your words of appreciation and encouragement for our team, especially the front desk staff, I have shared these wonderful comments with them. I am glad that your stay with us was comfortable & you thoroughly enjoyed your time at our hotel.

At Hotel City Star, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

My team and I look forward to welcoming you back to our hotel.


Best Regards
Karamjeet Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 12, 2013

This is a modern and very clean hotel in Delhi at an affordable price. Of course there are cheaper ones, but cleanness is not guaranteed. Beds are incredibly confortable (it doesn't happen easily in India). Breakfast is ok and food is really tasteful. About the area, this hotel is placed just 5 minutes walking from the main railway station.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 9, 2013

We stayed here twice during our India trip. It is very centrally located on Gupta Rd, right near the train station. The staff are all very welcoming but especially the doorman. Always has a warm smile for you :) Try the butter chicken in the restaurant as it was delicious! But breakfast is pretty basic. View from the restaurant is worth a look, especially at night with all the lights of Gupta Rd on. Rooms were basic but clean and reasonably comfortable. I find the beds in India can be a bit on the hard side & this happened here.
The only downfall I found was being told that I could wash my own clothes in the bathroom sink & being sent off to a day spa that wasn't open at the time. Other than this they were very good at providing services for you. Just don't let them push you into something!

Room Tip: Try to get a room on the higher levels as the lower ones can be noisy
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel City Star

Address: 8718, D.B. Gupta Road | Paharganj, New Delhi 110055, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #12 of 606 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel City Star 3*
Number of rooms: 31
Official Description (provided by the hotel):
Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements. ... more   less 
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