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“My Stay was Extravagent” 4 of 5 stars
Review of Kempinski Ambience Delhi

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Kempinski Ambience Delhi
5.0 of 5 Hotel   |   1 CBD, Maharaja Surajmal Road | near Yamuna Sports Complex, New Delhi 110032, India   |  
Hotel amenities
Ranked #17 of 608 Hotels in New Delhi
New Delhi, India
1 review
“My Stay was Extravagent”
4 of 5 stars Reviewed June 7, 2013

Probably one of the best if not THE best hotel we have ever visited. There is nothing negative to be said about this hotel. The security, the greeting on arrival, the service, standard and cleanliness of the room, the choice of food and general ambiance made our experience second to none. We arranged tours of Delhi and Agra through the concierge which were perfect in every way.

One particular nice touch, that the hotel provided, was assistance at the airport on our departure.

Gaurav was excellent manager, he not only ensure our stay is comfortable but also went out of his way to arrange for the nice guide to show us old delhi.


Nothing was too much trouble for the staff, they really made you feel special.
The attention to detail makes this the most exceptional place to stay.


We would recommend Kempinski Ambience to anyone who likes to be looked after and will not hesitate to stay here next time in Delhi.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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186 reviews from our community

Traveler rating
    105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Gurgaon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 1, 2013 via mobile

Awesome service staff from driver till reception..very accomodating and very warm...was given room at 8am without charge though my conference host were not sure of this and I was ready mentally to wait till 11am...staff is very nice and do go out of the way to help.

Will certainly love to come back for future meetings which are scheduled in august.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VellaRamasawmy, General Manager at Kempinski Ambience Delhi, responded to this review, June 2, 2013
Dear Guest,

Thank you very much for sharing your compliments about Kempinski Ambience Delhi.

It was our pleasure to have served you again and we are happy to read such a delightful review.
We value your support and patronage and look forward to welcoming you back in August.

regards,
Vella Ramasawmy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
1 review
5 of 5 stars Reviewed May 31, 2013

My sister and I stayed at the Kempinski in May for 2 nights and it was one of our best experiences in India. Reservation was quick and effortless, check in was smooth with room near to elevator as we were two girls staying together.

All the staff were so friendly and genuinely wanted to make our stay as happy as possible.

The hotel was beautiful with amazing staff everywhere. The pool was fantastic. Beds were so comfortable. Breakfast was superb with great coffee.

Outstanding hotel with great staff specially the girls wearing beautiful red saree....

Room Tip: I would suggest to book the room on the club tower... as you get access to club lounge and even the...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VellaRamasawmy, General Manager at Kempinski Ambience Delhi, responded to this review, June 2, 2013
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel services.

It was our pleasure to have served you and we are happy to read such a delightful review. Every guest is very special to us and it is our endeavour to make sure that they have a memorable experience. Your compliments will certainly act as a source of great motivation for all of us to strive even further for excellence.

We thank you for your recommendation and support and hope that Kempinski Ambience Delhi remains your preferred hotel on all your future visits to Delhi.

regards,
Vella Ramasawmy
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Hyderabad, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

Checked into Kempinski Ambience on may 27th may night, was given a warm welcome by a lady in Red, and was taken to the lobby on 3rd floor, the chk in process was smooth and quick, and i was escorted to my room on the 8th floor. the room was modern, bright, and Spacious, the bed was very comfortable and the quality of the linen was excellent, you also have a pillow menu to choose from.Bathroom was well laid out, and the Rain shower was indeed a good experience, the break fast was at the coffeshop was good, a wide variety of fruits, fruit juices, bakery products,and cold cuts like Smoked salmon were good. the chkout was also quick and hassle free. So a really good Hotel...........................

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Pattaya, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2013

tayed in for one night while on a day business trip in India. Service was excellent. Room was large and spacious and had a separate large bath. Staff were very accommodating as i was leaving the hotel around 3pm to go the the airport and they let me have a late checkout with no additional fee.

I also opted for the Café Knosh for the breakfast and dinner this was very good.

Overall an excellent experience. I normally stay at the Hilton when I travel, but the Kempinski has replaced this as my 1st preference.

There was no sound noise which I find can happen in India with all the honking of horns. If you are a light sleeper then this is definitely the place to be.!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VellaRamasawmy, General Manager at Kempinski Ambience Delhi, responded to this review, June 2, 2013
Dear Guest,

Thank you for making the decision to stay at Kempinski Ambience Delhi.

We appreciate the fact that you recognize Kempinski Delhi as one of the best destination for luxury hospitality.

The team feels thrilled to receive such a magnificent review from you.We look forward to your continued visits and assure you of our best service and attention at all times.

regards,
Vella Ramasawmy
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Manila
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 18, 2013

This hotel likely expects to be in the middle of a coming business district, and once the district is built up will be in great demand. Super helpful staff, great breakfast. More than adequate room. Interesting modernistic architecture, well-supplied bathrooms.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2013

It's a beautiful property . They have created this piece with very carefully . The best thing i have seen in this hotel that you will enjoy the mix environment of a hotel and a resort they have plenty of open sapce to move around . There is 2 swimming pool and they are too good . They have the biggest boll room . All the staff was very gentle .

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VellaRamasawmy, General Manager at Kempinski Ambience Delhi, responded to this review, June 2, 2013
Dear Guest,

Thank you for your wonderful review and lovely comments. I am pleased to know you enjoyed your stay and all hotel services.

We look forward to welcoming you back at Kempinski Ambience Hotel Delhi

regards,
Vella Ramasawmy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kempinski Ambience Delhi

Address: 1 CBD, Maharaja Surajmal Road | near Yamuna Sports Complex, New Delhi 110032, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Ambience Delhi 5*
Number of rooms: 480
Official Description (provided by the hotel):
Delhi is one of the oldest capital cities in the world, steeped in centuries of cultural history. Kempinski, Europe's oldest hotel group, has ignited the rich traditions of this city with its newest landmark property - Kempinski Ambience Delhi. Encased within its two towers are 480 rooms and suites, two swimming pools, 6503 sqm (70,000 sq ft) of banqueting space, including India’s largest pillar-less ballroom that can host up to 6000 guests, three specialty restaurants and bar along with unique recreational facilities like hammam and an ice fountain. Strategically located in East Delhi, Kempinski Ambience Delhi is just a 45-minute drive from the Indira Gandhi International Airport and is well connected to the city centre. The hotel is situated close to prominent entertainment destinations and prime business districts as well. ... more   less 
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