We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Deceptive Photos” 2 of 5 stars
Review of Airport Hotel Grand

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Airport Hotel Grand to your Saves list
Airport Hotel Grand
4.0 of 5 Hotel   |   Old Gurgaon Road, Kapashera, New Delhi 110037, India (Formerly Airport Hotel Grand Sarwan)   |  
Hotel amenities
Ranked #532 of 608 Hotels in New Delhi
Victoria, Canada
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Deceptive Photos”
2 of 5 stars Reviewed 6 days ago NEW

This hotel is poor! The photos make ut appear modern and well appointed - it is not!! Rooms are dirty. No shower stall or TIB in bathroom - wet room set up. No heat or AC. Internet is not strong enough to use for work purposes, so if you're on a lay over and looking for a place close to the airport, this is not the one. I'd suggest the Radisson Blu or Holiday Inn Express instead of this hotel. On the positive, the lobby restaurant is plain and make shift, but service was good as was the food.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

7 reviews from our community

Traveler rating
    3
    1
    0
    1
    2
See reviews for
Families
0
Couples
0
1
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Emirate of Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is utter crap. The photos are deceptive. The rooms are shabby. The furniture is average. The staff enters the room without notice using their master key. They don't provide complementary water (which is very basic). The food was average. The bathroom doors did not close. There is loud music playing on every floor which can be heard in the room and is very disturbing. They do not have generators in case of power outage. We were sitting in the dark for 30-45 minutes. Their lifts dont work post 11 pm. They claim to be 2.5 kms from the airport but are atleast 8-10 kms away. We asked for a cab to drop us at the airport. They provided us with the hotel van. The vehicle was in a very shabby condition and the boot did not open. They somehow managed to put the luggage through the front side of the car. At the airport, the hotel driver refused to remove the luggage for us and left it to us. By far the most horrible hotel experience i have ever had.

  • Stayed December 2014, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i booked this hotel for my transit visit to delhi. so wanted a hotel which was close to airport Nd old gurgaon. Toilet was clean and special mention about the bed quality really wanted to have sound sleep and it was a added advantage.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed for a business trip to delhi for a couple of meetings in a group and stayed in the hotel.. we got good service from staff must say food was good with a lot of options and in budget. Overall excellent stay. .

Stayed November 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I stayed here for couple of days to attend a seminar in Gurgaon. The best part was the location of the hotel. 10 minutes away from airport and 10 minutes away from gurgaon. Rates were completely in my budget and food which was included in the package was tasty and served hot.

Stayed November 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2014

The service rendered by Hotel house keeping staff. and i must recommend that three of your staff working as house keepers are really doing exceedingly marvelously well. The way they tidy up the room, laid the bed, tidy up the washrooms and every place is extremely good. Their human relations are incomparable. Always smiling when caring out with their duties and you will never see them angry or annoyed. I must say that they are really an asset to this hotel and am of the hope that any guest they serve will always like to come back to this hotel for booking and will always say good things about the hotel when they leave here.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
118 reviews 118 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed November 10, 2014

I slept there for 1 night and it was terrible experience,
No Car transfer from Airport to the hotel even after confirmation
Entry without permission through the day
AC not working, complained but no one came for maintenance..
No response from staff

I am not going there again

  • Stayed May 2014, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Airport Hotel Grand? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airport Hotel Grand

Address: Old Gurgaon Road, Kapashera, New Delhi 110037, India (Formerly Airport Hotel Grand Sarwan)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #532 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Airport Hotel Grand 4*
Number of rooms: 54
Official Description (provided by the hotel):
The Airport Hotel Grand is a 10-minute drive from Indira Gandhi International Delhi Airport. It provides a fitness center, a restaurant and modern accommodations with private bathrooms and free Wi-Fi. The hotel is 7.5 miles from Delhi Cant Train Station. Major tourist attractions are a 20-minute drive away. All rooms are air-conditioned and well equipped with a flat-screen TV and a wardrobe. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, TripOnline SA and Despegar.com so you can book your Airport Hotel Grand reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Airport Hotel Grand, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.