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“Don't trust the front of house team” 3 of 5 stars
Review of Hotel Ajanta

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Hotel Ajanta
3.0 of 5 Hotel   |   36, Arakashan Road, Ram Nagar | behind New Delhi Railway Station, New Delhi 110055, India   |  
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Ranked #125 of 626 Hotels in New Delhi
Ipswich
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Don't trust the front of house team”
3 of 5 stars Reviewed October 31, 2013

Stayed in the Ajanta for 4 nights recently, found the actual hotel to be ok, the room and shower were acceptable.
It's the front of house staff with their hard sell tactics as soon as you arrive that you need to be careful of. As soon as we had checked in we were shown into the managers office and given the hard sell. Fortunately we only booked the tuktuk tour around Delhi which was cheap and quite good. The following day we wanted to go to the F1 grand prix, the previous day we were quoted 1500, but because we didn't book it the price went up to 2300 which we had no choice but to pay. The driver we were given was hopeless, he had no idea where the racetrack was and we had to navigate ourselves!!!
Given that we felt cheated over the cost of the taxi we decided to check out the price of going to the Taj Mahal, the manager had quoted us 9000. By walking 50m up the road to the Hotel Godwin the price came down to 6500 including a personal guide!!
As already stated there's nothing much wrong with the hotel, just don't trust the management..

Room Tip: Arakashan Road it very busy, so a room at the rear of the hotel is the best option if you are a ligh...
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 4, 2013
Dear guest

Thank you for choosing Expedia select award winning Hotel Ajanta for your stay in New Delhi .We are glad that you found our hotel worthy of your praises and the tuk tuk tour of Delhi cheap and enjoyable .

As regards the cost of going to the Grand Prix in a air conditioned car is rs 2300 as the site of the Grand Prix is very far from the city and in a different State and Rs1500 is the cost of the car within City Limits.The cost of trip to Agra by a normal air conditioned car, including ministry of tourism guide is Rs 5500 which is published in our travel book ,Rs9000 was quoted for a Volvo SUV which included entry fees to the Taj Mahal ,Meal in a 5 Star hotel and Ministry of tourism approved guide .

For any further clarification please feel free to write to us at info@hotelajanta.com

Regards,
The Hotel Ajanta Team
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1,265 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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English first
Hyderabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

I had to go to Delhi on an emergency official visit, I randomly checked in at a hotel in Arakashan road, When I saw Ajanta from outside, It appealed to me as a classic wester Hotel. I walked in Ajanta and it was so full , I had to take up the Deluxe Suite at the top floor ! When I walked in to see my room, It was so spacious, luxurious and cozy! The balcony just adds to the glamour. The right kind of set up for me. All this they told for a very frugal price.

The complimentary breakfast was also great! The staff were well reciprocative but not adept professionally!

The best part is the roof top restaurant ! The day times, I was a weary traveler, I just had to take a few steps, to have my meal ordered to my table.

Overally, a great Experience for me at the heart of Delhi.

Will suggest to Others.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 26, 2013
Dear Guest,
Thank you Sir, Happy to know you liked our breakfast, hotel, decor and also the pricing. We hope you give us another change to pamper you.
Regards,
The Hotel Ajanta Team
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

Staying at the AJANTA hotel, was brilliant as we were traveling around north India the Ajanta hotel provided a brilliant base for us to plan our journey and recuperate from traveling.
The service was immpecable and the staff were always happy to help. Any questions were always answered and the reception staff were very efficient when providing us with information for the best places to eat and shop ( a real must for India).
In short the AJANTA hotel helped to make our holiday special and memorable.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 1, 2013
1) Dear Guest,

Thank you for choosing the Ajanta Hotel in Delhi for your stay. I am so glad you were very happy with all the travel assistance and hospitality. Our travel team is capable and experienced and it is our ultimate aim to make every guest have a memorable holiday.
We appreciate your spending time to send us a lovely review.
Regards,
The Hotel Ajanta Team
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 20, 2013

Booked from home as this was our first stop in India. Arrived near midnight with the promise of a car waiting, but they forgot. Man on the phone explained how too book a taxi and how much it should cost. Arrived, paid and were taken to our room. Clean, open, no windows but we didn't care. Breakfast is plentiful, and Omelette Man ensured all your omelette needs were satisfied. Hotel manager (who reminded us of Charlie Sheen) was super helpful in making us feel really insecure in our holiday plans, and he attempted to change a lot of them - be strong and don't let him bully you. In a nice way of course. All staff are friendly, and the hotel across the road (owned by same people) has cheap wifi. Cool roof top bar with a pretty awesome view of crazy crazy Delhi. ABout a 10-15 minute walk to the main market and maybe add an extra 5 minutes to your walk if you're heading to Connaught PLace. Ajanta is super close to the New Delhi Train Station. Would stay there again just to see my old friends - Charlie Sheen and Omelette Man.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 1, 2013
2) Dear Guest,

Thank you for your review. We take every point in all reviews very seriously and make amends where necessary. Good to know you intend to come back. Just for information, we have a special discount for return guests.

Please contact the reception.

Regards,
The Hotel Ajanta Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 17, 2013

A nice hotel in the heart of Pahar ganj. Also renowned as well (No issues with the rickshaw). A bit far off from the Metro (Well Pahaganj is somehow). Auto to Metro New Delhi 40-60 Rupees. Better to take the auto for Rajiv Chawk instead(60 bucks). 10 minutes by foot though.
Nice room with 24 hr hot running water (loved this!)

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 1, 2013
Dear Guest,

If you call us up, we can provide a complimentary pick up or drop off at the metro.

Glad you enjoyed your stay.

Regards,
The Hotel Ajanta Team
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London, United Kingdom
1 review
5 of 5 stars Reviewed October 16, 2013

My mum and I had a wonderful stay at the Hotel Ajanta. We had a fabulous room with a lovely balcony with four Frangipani trees (my favourite!).

The Reception staff were superb, incredibly cheerful and friendly and really helpful with everything. My 81 year old mum got a bug and I was very concerned about her becoming dehydrated, Rahul and Gangan were so kind, and arranged a taxi to get to the hospital to see a GP - even though hospital was five minutes away, my mum wasn't well enough to walk.

Room service was really good, and the room cleaning supervisor who also topped up my mobile, ran errands including all the laundry was wonderful.

The indian food that I sampled at the Hotel was delicious, we didn't enjoy the English or continental as much.

I strongly recommend the Ajanta as a place to stay - room 404 was fab!

Room Tip: Have already mentioned it!
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 1, 2013
Dear Guest,

So very glad you enjoyed your stay with us and have so many lovely things to say. All of us would happily go out of our way for our guests, particularly if they are unwell. We like our guests to feel this is their home away from home.

Glad you appreciate our service.

Regards to you and your Mum.
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Kozhikode
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

It was my family vocation trip to Delhi. Stayed for four days. It was a memorable visit for my entire family. Very neat & spacious rooms, helping staff & good environment. Very much accessible for railway station & very much famous to all taxi drivers if you are coming from airport or so. Over all a great experience. Will stay again on next visit. A good location for new comers to Delhi & for sight seeing travelers.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 1, 2013
Dear Guest,

So good to know your family vacation at our Hotel was memorable and enjoyable. Yes, a lot of guests choose our hotel for our service and our being so centrally located.

We look forward to your visiting us again.

Regards,
The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ajanta

Address: 36, Arakashan Road, Ram Nagar | behind New Delhi Railway Station, New Delhi 110055, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#33 Best Value Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ajanta 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Ajanta is a colonial fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, coffee / tea makers, 24 hour room service, safety lockers, etc. Airport transfers, taxi and tour services are also available. We are very centrally located near the railway and metro stations and also close to Connaught Place, Jama Masjid, museums and shopping centers. Our in-house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to The Ajanta Hotel. ... more   less 
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Also Known As:
Ajanta Hotel New Delhi
Ajanta Hotels
Ajanta Hotel Delhi

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