We stayed here on the first night of kuoni taj tour. Arrived early morning (7am) and they managed to get us in a room for half eight, which we weren't expecting. First room hadn't been serviced, but a quick call to reception got us another room. After a few hours sleep we went a wander to the local shops to go to an ATM. Its obviously an expected part of india to encounter fairly stark poverty, but it was still an eye opener. But we felt perfectly safe.There are a couple of ATMs within 5 Mins of hotel, quite handy as you can't get rupees before you go and the exchange desk at airport didn't take debit cards, only credit. Hotel will obviously change currency for you. Staff were very friendly and hotel was very modern and clean. we were obviously a bit wary of the dreaded "delhi belly" so we played safe and ate in the hotels indian restaurant "se7en", which was excellent, lovely indian food and fairly reasonable from a western perspective. We also had a couple of drinks in the atrium bar which was lovely, if fairly quiet. A few of our fellow travellers ate at a local chinese called "lotus" ( i think) without any ill effects. As mentioned, you are a fair distance from india gate and connaught square, certainly not walkable, not a problem for us as we were on a escorted tour but worth bearing in mind.
Overall, a good choice for delhi, would stay here again.

We stayed here twice during a recent tour of India. Both times it was a welcome place to stay in a hectic city.Spacious lobby, spacious room,extremely clean and well kept.Staff was helpful, breakfast was good.I wish all the other places we stayed had been as nice and comfortable!

Stayed at Crowne Plaza with group of 5 girls for whom this was part of India 'experience'. Asked for and got all the help I needed in providing girls a once in a lifetime experience. They arranged day trip to Taj Mahal with meals and guides. Could not have been better. Gave us free late check out. Girls loved the gift shop in the ground floor level. Finally surprised me with complementary transport to airport on our departure. Cannnot fault the attitude of the staff in all areas. Would unreservedly recommend this hotel to any group like ours.

I have stayed in this hotel 3 times over the past 4 years, travelling on business; the last time was December 2006. I stay because of it's proximity to my business

The rooms are clean and spacious and really what you'd expect from a 4 star hotel. I laughed when I read a recent review about the lobby smelling of Damp - it does!

The smelly lobby aside the hotel restaurants on the upper and ground floors are excellent and for a simple buffet the Cafe is fine

It's a good base for travellers to Dehli, however be warned December - January is wedding season in Delhi (and probably India) and it's very busy with private functions